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Business Profile

Textbooks

eCampus.com
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for eCampus.com's headquarters and its corporate-owned locations. To view all corporate locations, see

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eCampus.com has 2 locations, listed below.

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    Customer Review Ratings

    2.87

    Average of 107 Customer Reviews

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    Review Details

    • Ronald G

      Date: 06/22/2023

      Ordered two books. Had my money refunded because they did not have the books. They should not list books that they do not have.

    • Ken R

      Date: 06/21/2023

      Purchased a book I needed and it was refunded a day later with no explanation why. Book was then entirely delisted from the website. Wanted to close my account, learned that I cant. Going through HELP center they said its up to the powers to be that run the site if my account will be closed. It was denied for "accounting reasons"... Never have I ever herd of a website denying my account closure. Very strange, wont ever use this website again.

    • Tagen T

      Date: 06/20/2023

      Book came pretty quick, quite a few cosmetic problems with the book but other then that it’s perfect

    • Angela C

      Date: 06/19/2023

      I emailed them 3 separate times trying to get help logging into my account and I got no response. I finally found a different phone number (listed here on the BBB website) and was able to talk to a customer service representative named Jasmine. Although she was in a different department, Jasmine waited on the phone with me and was able to speak with her supervisor to get the situation resolved. Before I spoke with Jasmine, I was going to leave a one-star review, but have now changed it to reflect Jasmine's kindness and professionalism.

    • Eric A

      Date: 06/18/2023

      Textbook availability was great and the delivery was very well packaged.

    • Javian W

      Date: 06/18/2023

      Fast service and great quality! I was able to find what I needed and highlight it. Thanks!

    • Dee J

      Date: 06/17/2023

      Fast Delivery, book looks like new excep one corner dent on hard cover
      Excellent Service.
      Recommended.

    • Tina C

      Date: 06/16/2023

      Fast service! Everything is great! Will definitely order from here again.

    • Bri B

      Date: 06/16/2023

      Convenient and quick shipping with a box to use for rental return. Great rental prices and selections.

    • ginna B

      Date: 06/16/2023

      I am very happy with my ebook! I am allowed to highlight and to search for what i am looking for. thanks for the price =)

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