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Business Profile

Swimming Pools

Kayak Pools Midwest

Reviews

Customer Review Ratings

4.63/5 stars

Average of 129 Customer Reviews

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Review Details

  • Review fromOlivia M

    Date: 02/11/2025

    5 stars
    Everything through this company was professional and excellent. From the initial sales pitch to the install and final product we could not be happier with our new pool. Can't wait till this summer to open it back up!

    Kayak Pools Midwest

    Date: 02/12/2025

    Thank you so much for the 5-star rating! We're thrilled to know you're happy with your experience. If you ever have any questions or feedback, feel free to reach out. We appreciate your support!
  • Review fromRandall R

    Date: 02/10/2025

    4 stars
    Delivered and installed as agreed. Even though we were delayed a year due to weather (wet ground).

    Kayak Pools Midwest

    Date: 02/20/2025

    Thank you for your patience and understanding throughout the process. We truly appreciate your flexibility given the weather delays, and we hope you're enjoying your Kayak pool! Happy swimming!
  • Review fromKatie S

    Date: 02/09/2025

    5 stars
    Customer service has been exceptional and we love our partial in ground pool that came at a fraction of the cost of an in ground!

    Kayak Pools Midwest

    Date: 02/20/2025

    Thank you so much for the 5-star review! Were thrilled to hear you love your recessed Kayak pool and our customer service exceeded your expectations. It's great to know we could provide you with a cost-effective solution without compromising on quality! Enjoy your new pool!
  • Review fromjeannette k

    Date: 02/06/2025

    5 stars
    Kayak was a great choice they installed the pool in two days the customer service was excellent every step of the way. Excellent quality work and product very professional

    Kayak Pools Midwest

    Date: 02/14/2025

    Thank you for sharing your wonderful feedback! We're so glad to hear your experience with Kayak exceeded expectations. Our team works hard to ensure a smooth installation process, and it's fantastic to know the quality of both our service and product stood out to you. We truly appreciate your trust and kind words!
  • Review fromRobert T

    Date: 02/05/2025

    5 stars
    Kayak Pools Midwest is a ************** customer service, and professional.

    Kayak Pools Midwest

    Date: 02/06/2025

    Thank you for the wonderful review! We're thrilled to hear you had a great experience with Kayak Pools Midwest. We take pride in providing top-notch customer service and maintaining professionalism throughout the process. Your feedback means a lot to us! If you ever need anything, don't hesitate to reach out.
  • Review fromHeba H

    Date: 01/31/2025

    4 stars
    Although we ran into some issues, the kayak team was very helpful.

    Kayak Pools Midwest

    Date: 02/20/2025

    Thank you for your review! We're sorry to hear that you ran into some issues, but we're glad to know our team was able to assist you. We always strive to provide the best service and appreciate your feedback.
  • Review fromKristy G

    Date: 01/31/2025

    5 stars
    Kayak Midwest Pools is Amazing every step of the way!

    Kayak Pools Midwest

    Date: 02/03/2025

    Thank you so much for the fantastic review! We're thrilled to hear you had an amazing experience with us every step of the way. Your satisfaction means a lot, and we truly appreciate your support. If you need anything, were always here to help! Enjoy your new pool!
  • Review fromBonnie G

    Date: 01/31/2025

    4 stars
    Excellent company to work with. From sales person to installation we had no problems.

    Kayak Pools Midwest

    Date: 02/03/2025

    Thank you for the wonderful review! Were so glad to hear everything went smoothly from start to finish. Its great to know you had a seamless experience with both our sales team and installation crew. If you ever need anything, dont hesitate to reach out. Enjoy your new pool!
  • Review fromAshley B

    Date: 01/31/2025

    5 stars
    Kayak Pools was great from start to finish. The install was fast and thorough and our pool is beautiful. We are so happy we chose Kayak.

    Kayak Pools Midwest

    Date: 02/03/2025

    Thank you for the amazing feedback! Were so happy to hear you had a great experience from start to finish. Its wonderful that the installation was quick and thorough, and were thrilled youre loving your beautiful new pool. We appreciate you choosing Kayak Pools, and if you ever need anything, were here for you! Enjoy your pool!
  • Review fromNancy D

    Date: 01/31/2025

    5 stars
    Great experience! Quality workmanship and friendly employees. Always answered questions and ensured that we love our pool.

    Kayak Pools Midwest

    Date: 02/03/2025

    Thank you for the fantastic review! Were so glad to hear you had a great experience and our team was able to provide quality workmanship and helpful answers along the way. Your satisfaction is our top priority, and were thrilled you love your pool! If you ever need anything else, feel free to reach out. Enjoy your new pool!

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