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Business Profile

Swimming Pools

Kayak Pools Midwest

Reviews

Customer Review Ratings

4.63/5 stars

Average of 129 Customer Reviews

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Review Details

  • Review fromJennifer D

    Date: 01/22/2025

    5 stars
    We had a very good experience with Chelsea * at kayak pools and we are definitely calling her for any of our future needs!

    Kayak Pools Midwest

    Date: 01/24/2025

    Thank you so much for the fantastic review! Were thrilled to hear ******* took such great care of you and made your experience a positive one. We look forward to helping you with all your future kayak needs!
  • Review fromWes D

    Date: 01/22/2025

    4 stars
    Kayak pools has great customer service! Even though we did not get a pool installed due to unforseen personal circumstances they were understanding of our situation. ******* ********* went above and beyond to make sure we were happy.

    Kayak Pools Midwest

    Date: 01/24/2025

    Thank you so much for your kind words! Were sorry things didnt work out with the pool, but glad ******* was able to make the experience as positive as possible. We hope well have the opportunity to work with you in the future!
  • Review fromLonnie C

    Date: 01/10/2025

    5 stars
    Great job, Fast, polite, very prompt, on time , worked in rain, & cold

    Kayak Pools Midwest

    Date: 02/14/2025

    Thank you for your fantastic review! We're so happy to hear our team was able to deliver excellent service, even in tough weather conditions. We truly appreciate your recognition of their hard work, punctuality, and professionalism. Your satisfaction means a lot to us!
  • Review fromBrian S

    Date: 01/10/2025

    5 stars
    Had my pool installed and closed right after installation due to weather. They are willing to do as much or as little as you want so great for DIY people. I would recommend having them backfill as its not easy on a semi-inground with the deck.

    Kayak Pools Midwest

    Date: 01/13/2025

    Thank you for your 5-star review! We appreciate your feedback and are pleased to hear you're happy with your pool installation. Whether you're a DIY enthusiast or prefer more assistance, we're always here to accommodate your needs. Wishing you many wonderful days by your new poolthanks again for choosing us!

    Kayak Pools Midwest

    Date: 01/16/2025

    Thank you for your 5-star review! We appreciate your feedback and are pleased to hear you're happy with your pool installation. Whether you're a DIY enthusiast or prefer more assistance, we're always here to accommodate your needs. Wishing you many wonderful days by your new poolthanks again for choosing us!
  • Review fromGary H

    Date: 11/16/2024

    5 stars
    Kayak Pools Midwest is simply an outstanding company. The quality of their swimming pools matches the quality of their customer service and sales team. Their installation team is truly second and none. I would use them again and I have no problem. Recommending Kayak Pools Midwest to anyone.

    Kayak Pools Midwest

    Date: 11/18/2024

    Thank you so much for your amazing 5-star review! Were thrilled to hear you had such a positive experience with Kayak Pools Midwest. Providing exceptional customer service is always our goal, and its fantastic to know our team was able to meet your expectations. We truly appreciate your recommendation and kind words. Thanks for choosing us and enjoy your beautiful pool!
  • Review fromDebie D

    Date: 10/21/2024

    4 stars
    Midwest Kayak i just got the pool early fall but so far things have been good. The installers worked hard and there are no complaints there. We had a piece break during winterizing and with no issues they just are sending me a new part. I love the pool its beautiful and cant wait to use it.

    Kayak Pools Midwest

    Date: 10/22/2024

    Thank you so much for your thoughtful review! Were thrilled to hear youre happy with your pool and our installation team met your expectations. We cant wait for you to enjoy your beautiful pool when the weather warms up again! If you have any questions or need assistance in the meantime, feel free to reach out. Happy swimming!
  • Review fromEric C

    Date: 10/13/2024

    5 stars
    Always quick to respond when there were questions pool installation went great above and beyond what was asked of them I hope I only have to do 1 pool in my life but if I do I will be calling again

    Kayak Pools Midwest

    Date: 10/15/2024

    Thank you so much for your kind words! We're thrilled to hear your pool installation went smoothly and our team was able to exceed your expectations. It was a pleasure working with you, and we appreciate your trust in us.

    Kayak Pools Midwest

    Date: 10/22/2024

    Thank you so much for your kind words! We're thrilled to hear your pool installation went smoothly and our team was able to exceed your expectations. It was a pleasure working with you, and we appreciate your trust in us.
  • Review fromKristen T

    Date: 10/05/2024

    5 stars
    We had a great experience with Kayak Midwest. I was a nervous wreck after reading reviews, but we seriously had a great experience, there were a few hiccups but they were fixed in a very timely matter.

    Kayak Pools Midwest

    Date: 10/12/2024

    Thank you so much for your feedback! We are thrilled to hear you had a great experience with us. It's completely understandable to feel nervous after reading reviews, but we're glad any hiccups you encountered were resolved quickly. Your feedback and satisfaction are invaluable to us, and we appreciate you taking the time to share your positive experience!
  • Review fromLinda C

    Date: 10/03/2024

    5 stars
    Kayak ************ was great from start to finish. We ordered an above ground pool and are very pleased with the finished project. I would recommend this company to everyone.

    Kayak Pools Midwest

    Date: 10/04/2024

    Thank you for the fantastic feedback! Were so glad to hear our team met your expectations from start to finish. Your recommendation truly means the world to us! If you ever need anything or have questions, dont hesitate to reach out. Enjoy your pool!
  • Review fromLynna F

    Date: 09/17/2024

    5 stars
    This is my first pool ever. I shopped around for several brands of pools and when I spoke with a Kayak representative I was sold immediately. My family has had several pool partys and have enjoyed out outstanding well built kayak recessed pool. Thank you kayak for making my decision to be a pool owner comfortable and pleasing . I have had several conversations with associates from Kayak and have never been disappointed. Thank you

    Kayak Pools Midwest

    Date: 09/18/2024

    Thank you so much for your wonderful review! We're thrilled to hear your first pool experience has been such a positive one. Its great to know our team made the decision process easy and enjoyable for you. Were delighted you and your family are having fun with your Kayak poolnothing beats a good pool party! If you ever have any questions or need assistance, dont hesitate to reach out. Happy swimming!

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