Reviews
This profile includes reviews for INOVA Federal Credit Union's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 203 Customer Reviews
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Review fromDave H
Date: 03/27/2025
5 starsExcellent and friendly service. Addressed my issues very promptly and professionally!
INOVA Federal Credit Union
Date: 04/01/2025
Thank you so much for your feedback, we're so happy that we provided you with a great banking experience!Review fromNick H
Date: 03/26/2025
5 starsRefinanced an auto loan with ****, very smooth process, **** explained everything in detail and was very easy to get ahold of and responded quickly to my questions, Ill definitely do business with Inova in the futureINOVA Federal Credit Union
Date: 04/01/2025
Thank you so much for your feedback, we're so happy that we provided you with a great banking experience!Review fromCelestina A
Date: 03/24/2025
5 starsVery professional and good communicator. Always very friendly and listen to your wantsINOVA Federal Credit Union
Date: 03/28/2025
Thank you for your feedback, we're so happy that we provided you with a great banking experience!Review fromMatt M
Date: 03/20/2025
5 starsVery friendly and professional. Handled loan in a timely *****INOVA Federal Credit Union
Date: 03/25/2025
Thank you very much for your feedback. We're so happy that we were able to provide you with a great experience. Thank you for being a member!Review fromReggie S
Date: 03/20/2025
5 stars****** gave me the best experience at INOVA in **********, *******.INOVA Federal Credit Union
Date: 03/25/2025
Thank you very much for your feedback. We're so happy that we were able to provide you with a great experience. Thank you for being a member!Review fromDoug L
Date: 03/20/2025
5 starsExcellent experience with ******** with opening an estate account. She was very helpful and professional, answered my many questions and a made a difficult situation easier. Ive had nothing but positive interactions with Inova personnel over my ***** years as a member.INOVA Federal Credit Union
Date: 03/25/2025
Thank you very much for your feedback. We're so happy that we were able to provide you with a great experience. Thank you for being a member!Review fromRobert P
Date: 07/05/2024
5 starsExcellent experience with *****, the investment counselor. Most professional, personable, accommodating, and provided the information and advice that I needed. An excellent employee, and I hope that you have many more of them of like caliber.INOVA Federal Credit Union
Date: 07/08/2024
Thank you, ******, for sharing your experience with us and all the kind words about *****! We're glad to hear he exceeded your expectations, and we appreciate the trust you have placed in him and INOVA to help support your financial needs. Thank you for your business!Review fromCarolyn D
Date: 06/20/2024
5 starsI have had nothing but an excellent experience with this company!The customer service is amazing always professional and helpful!INOVA Federal Credit Union
Date: 06/27/2024
We are so happy to hear this, *******! We take much pride in the service we provide, and appreciate you trusting us with your financial needs. Thank you for your business!Review fromMarion J
Date: 06/19/2024
5 stars***** was great helping me out . He solved all my problems today.INOVA Federal Credit Union
Date: 06/27/2024
******, we are happy to hear you had a great experience with *****, and appreciate the kind words you shared. We appreciate your trust in us and and your business!Review fromANGELO R
Date: 06/14/2024
5 starsFirst of all, since Ive been with INOVA, I have received GREAT ???? service. With every single representative, *** received nothing less than GREAT SERVICE. Im treated with respect and the responses to all my needs. Dont get me wrong. Im not just saying this to butter up to anyone. When it comes to my money business, Im very serious because its my livelihood to me and my family needs. ** just adds to all of this GREAT SERVICE ??!!! I just pray ???? that I dont wake up and find out it was only a dream ??.I have dealt with banks that treated me like a number. Also with other credit unions which I prefer over any bank, are second to INOVA.I thank you all for your professionalism and continued GREAT SERVICE!!!Thank you so very much!!!??INOVA Federal Credit Union
Date: 06/17/2024
******,
Thank you so much for this amazing review of INOVA and CJ! We are grateful for the trust you have in us to help support you and your family's financial needs, and your kind words about the service we provide mean so much! We look forward to continuing to serve you throughout your financial journey, and we appreciate your business!
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