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Customer Review Ratings
Average of 67 Customer Reviews
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Review fromJessica R
Date: 05/20/2025
1 starThis debt collector must be a scam. They wanted me to verify my ss# but they couldn't tell me why I needed to verify it. He stated in regards to a debt, and said before I verify my ss# tell me what debt, but he couldn't . Not going to verify my full name and ss# to anyone that can't give me more information. Very rude and hang up on me when I begin to ask more questions.
Unifin, Inc.
Date: 09/25/2025
Were sorry to hear about your experience. Unifin is a licensed and regulated debt collection company, and we are committed to professionalism, accuracy, and compliance with all applicable laws. Thank you for bringing your concerns forward.Review fromJohn Wesley H
Date: 05/02/2025
1 starThey are trying to collect a large debt from me, from a company I have never done any transactions with. Complete BS! Don't click on the link they send you; it's just to collect information.Unifin, Inc.
Date: 09/25/2025
We take concerns like this very seriously. Unifin is a licensed and regulated debt collection company, and we are committed to ensuring accuracy in all account communications. Thank you for sharing your feedback.Review fromKendall w
Date: 04/25/2025
1 starThis company reached out to me and i returned their call. The individual i spoke with was extremely rude and ended up hanging up on me. Mind you, i was not combative or arguing with them i was actually trying to resolve the collection. They definitely need assistance with customer service. They can reach back out once they are willing to resolveUnifin, Inc.
Date: 09/25/2025
Were sorry to hear about your experience. Unifin is committed to treating every consumer with professionalism and respect, and we take feedback like this very seriously. Thank you for bringing this to our attention.Review fromHeather B
Date: 04/25/2025
1 starHarassment. Charge off. They are contacting me for a charged off account from 7 years ago. I am ill and have a brain tumor and our contacting me for account that has already been charged off.Unifin, Inc.
Date: 09/25/2025
Were very sorry to hear about your situation. Unifin is a licensed and regulated debt collection company, and we are committed to handling all accounts in compliance with applicable laws and with respect for each individual. Thank you for sharing your concerns.Review fromStefanie T
Date: 03/17/2025
1 starI live in apt building and during my call there was a test with our smoke detectors I used the word **** ** it really scared me as I wasnt expecting it until I got the text from my apt place after the call and the lady said we do not tolerate profaine language and immediately disconnected. I called again to explain that I was frustrated bc the first ***** hung up on me and she said we dont tolerate that and hung up on me as well. Needless to say they are no help and very unprofessional. I didnt know the word dang was so profaine and I am sorry if I offended anyoneUnifin, Inc.
Date: 09/25/2025
Were sorry to hear about your experience. Unifin is committed to professionalism and respectful communication in every interaction, and we take feedback like this very seriously. Thank you for bringing this to our attention.Review fromJay H
Date: 02/04/2025
1 starThey called me for three months about a debt that was never mine. I told them several times that they had the wrong number they continued to call until I had to threaten them will a call to the BBB and the ***. I am unsure if this is a real collection agency, It feels like a scam but regardless they exhibit horrible business practices. This company should be under formal review.Unifin, Inc.
Date: 09/25/2025
We take concerns like this very seriously. Unifin is a licensed and regulated debt collection company, and we are committed to professionalism, accuracy, and compliance with all applicable laws. Thank you for sharing your feedback.Review fromKathryn K
Date: 01/16/2025
1 starSomehow they illegally received my private number, thinking it was my husband's, and refused to tell me why they called or who they were.Review fromJennifer N
Date: 01/08/2025
1 starUnifin called my mother in laws residence on New Years Day at 6pm requesting to speak with me. This company has my address and cell number on file, yet called a number that is not associated with me nor where I ever resided. I have filed several complaints and if this company continues to call my mother in laws residence, she will also file harassment against the company. I had requested the company send me something in writing showing what the debt is for and an amount. Over a month and still have not received anything.Review fromAbraham G
Date: 12/12/2024
1 starAm writing to express my dissatisfaction with the way Unifin collects customer information. It is concerning and unprofessional to request sensitive or important information through a simple text message from a random number. This approach comes across as suspicious and untrustworthy, making it difficult to discern whether this is a legitimate request or a scam.If Unifin is genuinely attempting to gather information, the company should adopt a more professional and secure method. Clear communication, proper identification, and transparency are essential to establish trust with customers.I urge you to review and improve your practices to ensure that customers feel secure when interacting with your company.Review fromCa A
Date: 12/10/2024
1 starWish I could give zero stars. Why are they providing me with someone elses first, last name, and last four of their ssn prior to even verifying they are speaking with that person?! That is so unsafe and this shouldnt be volunteered information
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