We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Collections Agencies

Unifin, Inc.
BBB accredited business seal
BBB Accredited BusinessNRRated by BBB

Reviews

Customer Review Ratings

1.29

Average of 69 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Jennifer K

    Date: 07/31/2025

    Legal action needs to be taken against this company. Based on my own personal experience as well as hundreds of complaints here, I believe this company is participating in an identity theft scam. I have received dozens of text messages from Unifin. They are all from different phone numbers in the same area code. They give a reference number, and a link to click. They do not have any personal information that would validate this is a legitimate claim. But I know it isnt because I dont have any outstanding debt. Text messages are not legitimate legal ways to collect debt. There have been no phone calls or letters. In addition, even though I have blocked every single number they have ever texted from, they have now somehow found a way to bypass that. I believe whoever Unifin is, or whoever is pretending to be them, is trying to get peoples personal information as part of an identity theft scam. Someone needs to stop them. Legal action needs to be taken against them.

  • Erin B

    Date: 07/02/2025

    This company had the ******** to contact my Mother and claim they were calling because she was listed as an emergency contact pretending that I was in an emergent situation. Manipulative tactics and claiming someone is injured is illegal. I am disgusted and will contact the police if it happens again!

  • Erica C

    Date: 06/25/2025

    Keeps calling and texting me regarding a debt. Knows my name but every time they call they not only have the wrong last 4 digits of my ss # but it is different each time leading me to believe they are attempting identity theft. I need an acknowledgment of their error or an explanation of this so called debt. If it is legit I need evidence and I am willing to work with the original party who sent unifin after me l (since unifin also acts in a threatening and unprofessional manner) to resolve the issue.

  • Joyce C

    Date: 06/06/2025

    Keeps texting me about a debt that I don't have with Unifin. No matter how many text numbers I block, I get a text from a new number each time.

  • Josue O

    Date: 06/03/2025

    The are an easy, courtesy and friendly people thank you guys !!!!

  • Ronald F

    Date: 05/27/2025

    Keep getting a text about a debt. They are asking me for my last name and SSN. Do not want to give this information. Sounds like a scam.

  • Jessica R

    Date: 05/20/2025

    This debt collector must be a scam. They wanted me to verify my ss# but they couldn't tell me why I needed to verify it. He stated in regards to a debt, and said before I verify my ss# tell me what debt, but he couldn't . Not going to verify my full name and ss# to anyone that can't give me more information. Very rude and hang up on me when I begin to ask more questions.

  • John Wesley H

    Date: 05/02/2025

    They are trying to collect a large debt from me, from a company I have never done any transactions with. Complete BS! Don't click on the link they send you; it's just to collect information.

  • Kendall w

    Date: 04/25/2025

    This company reached out to me and i returned their call. The individual i spoke with was extremely rude and ended up hanging up on me. Mind you, i was not combative or arguing with them i was actually trying to resolve the collection. They definitely need assistance with customer service. They can reach back out once they are willing to resolve

  • Heather B

    Date: 04/25/2025

    Harassment. Charge off. They are contacting me for a charged off account from 7 years ago. I am ill and have a brain tumor and our contacting me for account that has already been charged off.

Unifin, Inc. is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.