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Business Profile

Heating and Air Conditioning

Kustom Heating and Cooling of Chicagoland Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Heating and Air Conditioning.

Reviews

Customer Review Ratings

5/5 stars

Average of 128 Customer Reviews

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Review Details

  • Review fromCarolyn B

    Date: 10/08/2024

    5 stars
    ****** from Kustom Heating was great. He diagnosed the problem, did an extra evaluation of our system, provided advice, and explained things well. He came out on the same day as called. Couldn't ask for better service and we were a first time customer. Excellent!

    Kustom Heating and Cooling of Chicagoland Inc

    Date: 10/10/2024

    Hi *******, thank you for the 5-star review and the compliments on the service you received. We appreciate your business and look forward to seeing you soon.
  • Review fromJohn K

    Date: 10/04/2024

    5 stars
    Highly recommend Kustom Heating and Cooling, very professional. No mess left and so far everything is working great

    Kustom Heating and Cooling of Chicagoland Inc

    Date: 10/07/2024

    ****, thank you for the 5-star review and the compliments on the service you received. We appreciate your business and look forward to seeing you soon.
  • Review fromKelly C

    Date: 09/25/2024

    5 stars
    Very thorough, professional, helpful and easy to work with. We have been using them for years.

    Kustom Heating and Cooling of Chicagoland Inc

    Date: 09/27/2024

    *****, thank you for taking the time to give us a 5 star review. It means so much to us here at Kustom. We thank you for your continued business over the years and look forward to seeing you soon! Thank you!
  • Review fromRudolf H

    Date: 09/24/2024

    5 stars
    They were on time, efficient, professional, great! Will use them again.

    Kustom Heating and Cooling of Chicagoland Inc

    Date: 09/25/2024

    ****, thank you for the 5-star review and the compliments on the service you received. We appreciate your business.
  • Review fromBecky D

    Date: 09/20/2024

    5 stars
    **** was thorough, informative, pleasant to work with! The post inspection is detailed and helpful. We feel Kustom Heating is a great company to depend on!

    Kustom Heating and Cooling of Chicagoland Inc

    Date: 09/23/2024

    *****, thank you for taking the time to give us a 5 star review and the kind words about ****. We thank you for your continued business over the years and look forward to seeing you soon! Thank you!
  • Review fromBud K

    Date: 08/26/2024

    5 stars
    The technician explained what he was going to do. He answered all my questions.I could see he likes working for Kustom Heating and Cooling.

    Kustom Heating and Cooling of Chicagoland Inc

    Date: 09/09/2024

    ***, thank you for taking the time to give us a 5 star review. It means so much to us here at Kustom. We thank you for your continued business over the years and look forward to seeing you soon! Thank you!
  • Review fromKevin T

    Date: 08/14/2024

    5 stars
    Kustom has been maintaining my heating and cooling systems for years. Simply the best!

    Kustom Heating and Cooling of Chicagoland Inc

    Date: 08/23/2024

    *****, thank you for taking the time to give us a 5 star review. It means so much to us here at Kustom. We thank you for your continued business over the years and look forward to seeing you soon! Thank you!
  • Review fromJames G

    Date: 08/06/2024

    5 stars
    ***** came today for our regular scheduled maintenance as past of our plan with Kustom. He was prompt, thorough, professional and extremely helpful. This has been our best experience so far with Kustom and we would love to have ***** back for service in the future.

    Kustom Heating and Cooling of Chicagoland Inc

    Date: 08/23/2024

    *****, thank you for taking the time to give us a 5 star review and the kind words about *****. It means so much to us here at Kustom. We thank you for your continued business over the years and look forward to seeing you soon! Thank you!
  • Review fromStylin19 .

    Date: 08/01/2024

    5 stars
    A "we can do that" attitude from Kustom. In this heat spurt, they had the resources to help. Kudos to ************ .. was to be there between 3-5. He was there a tad after 2. He went right to work. ***************** boom...less than a hour ..cooling once again.   

    Kustom Heating and Cooling of Chicagoland Inc

    Date: 08/23/2024

    ***, thank you for the 5-star review and the kind words about ****. We are so happy that we exceeded your expectations. Thank you for your business.
  • Review fromLinda M S

    Date: 07/31/2024

    5 stars
    Kustom Heating is wonderful to work with. I have them on maintenance contract for my two homes and my office. They are always professional, on time, very considerate and throughout! I highly recommend Kustom Heating.

    Kustom Heating and Cooling of Chicagoland Inc

    Date: 08/23/2024

    *****, thank you for taking the time to give us a 5 star review. It means so much to us here at Kustom. We thank you for your continued business over the years and look forward to seeing you soon! Thank you!

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