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Business Profile

Heating and Air Conditioning

Kustom Heating and Cooling of Chicagoland Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Heating and Air Conditioning.

Reviews

Customer Review Ratings

5/5 stars

Average of 128 Customer Reviews

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Review Details

  • Review fromJames K

    Date: 11/25/2024

    5 stars
    We currently have Kustom installed HVAC equipment. My last 2 service appointments have been with **** *. He provides excellent service and is extremely thorough and professional. Also, all equipment checks are documented and emailed to the customer for further reference. In 2024 I have a hard time finding any type of contractor whom I can trust and recommend, but here is one!

    Kustom Heating and Cooling of Chicagoland Inc

    Date: 12/11/2024

    *****, thank you so much for the 5- star review and the great compliments on our team at Kustom. We try our best to exceed customer expectations. We Greatly appreciate your business.
  • Review fromRamon V

    Date: 11/22/2024

    5 stars
    Technicians were very knowledgeable and professional the best people in town they did a very good job

    Kustom Heating and Cooling of Chicagoland Inc

    Date: 12/11/2024

    *****, thank you for the kind review. We appreciate your continued business over the years. Thank you from the whole Kustom team!
  • Review fromJANET S

    Date: 11/20/2024

    5 stars
    Very pleasant technician, very thorough job and explanation of work. I would highly recommend!

    Kustom Heating and Cooling of Chicagoland Inc

    Date: 11/21/2024

    *****, thank you for the 5-star review and the kind words about ****. We appreciate your business and look forward to seeing you soon. Thank you form our whole team.
  • Review fromrich s

    Date: 11/08/2024

    5 stars
    cleaned furnace very professional and pleasant. would recommend company service

    Kustom Heating and Cooling of Chicagoland Inc

    Date: 11/11/2024

    ***** thank you for taking the time to give us a 5 star review. It means so much to us here at Kustom. We thank you for your continued business over the years and look forward to seeing you soon! Thank you!
  • Review fromDawn U

    Date: 11/07/2024

    5 stars
    Excellent staff Excellent work Excellent prices Excellent commitment to their product Customer for life

    Kustom Heating and Cooling of Chicagoland Inc

    Date: 11/11/2024

    ****, thank you so much for the 5- star review and the great compliments on our team at Kustom. We try our best to exceed customer expectations. We Greatly appreciate your business.
  • Review fromCarol T

    Date: 11/02/2024

    5 stars
    Had heat pump and furnace installed. Wonderful work, left everything clean and took time to explain new equipment.

    Kustom Heating and Cooling of Chicagoland Inc

    Date: 11/04/2024

    *****, thank you for the kind review. We appreciate your continued business over the years and look forward to seeing you soon. Thank you from the whole Kustom team!
  • Review fromDexter C

    Date: 10/22/2024

    5 stars
    Got a furnace cleaning from Edddie C. of Kustom ******************************************* today with excellent service, 5 stars.

    Kustom Heating and Cooling of Chicagoland Inc

    Date: 11/04/2024

    ******* thank you for taking the time to give us a 5 star review. It means so much to us here at Kustom. We thank you for your continued business over the years and look forward to seeing you soon! Thank you!
  • Review fromPaula A

    Date: 10/17/2024

    5 stars
    My family has used Kustom Heating and Cooling for years and would never go with anyone else. We trust them so much, that when we needed a plumber a few years back we called them to see if there were any companies they worked with/recommended. All of their technicians are always prompt, courteous, personable, and extremely knowledgeable. Today, we had Eric W., who was so gracious and understanding with my overly inquisitive pets. Cannot recommend enough!

    Kustom Heating and Cooling of Chicagoland Inc

    Date: 10/18/2024

    Paula, thank you for taking the time to give us a 5 star review. It means so much to us here at Kustom. We thank you for your continued business over the years and look forward to seeing you soon! Thank you!
  • Review fromDarrell B

    Date: 10/14/2024

    5 stars
    Eddie was very professional and thorough in checking for the problem I reported. Unfortunately we could not replicate the noise I had heard previously. I stand by Kustom Heating and AC as I have been a customer for years in various residences.

    Kustom Heating and Cooling of Chicagoland Inc

    Date: 10/18/2024

    Darrell, thank you for taking the time to give us a 5 star review. It means so much to us here at Kustom. We thank you for your continued business over the years and look forward to seeing you soon! Thank you!
  • Review fromGregory A

    Date: 10/09/2024

    5 stars
    ****** was punctual, personable & courteous. Furnace inspection & cleaning was done efficiently. Suggested duct cleaning without pressure.

    Kustom Heating and Cooling of Chicagoland Inc

    Date: 10/10/2024

    Hi *******, thank you for the 5-star review and kind words. We greatly appreciate it here at Kustom and look forward to seeing you soon.

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