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Business Profile

Ecommerce

Cleverbridge

Reviews

Customer Review Ratings

1/5 stars

Average of 32 Customer Reviews

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Review Details

  • Review fromNoam G

    Date: 05/04/2023

    1 star
    This company steals from its customers. My card was charged 3 times for a single purchase. When I asked for a refund on two of the payments I was told to wait. I waited. I inquired again and was told to wait. I waited. I inquired again and was told to wait. I waited. I asked them to please refund me again. I was told they needed confirmation that they would be able to refund the money they were taking from my card. I told them I could clearly see the money was gone and I needed it back to buy groceries for my family, they told me to wait. I asked them to etransfer me the money if they couldn't have the charge reversed. They told me they couldn't, they would be able to send me an international money order but i would have to pay processing fees out of my refund. I told them i would accept that as long as they paid the processing fees as the error was theirs and not mine and i was just looking to get the money stolen from my account back. They didn't acknowledge that request and told me to wait. I'm still waiting. This is a fraudulent company.

    Cleverbridge

    Date: 05/31/2023

    Hi Noam, 

    We would like to apologize for any inconvenience you may have experienced. We have checked our records, and we can confirm that your refund was issued on May 1, 2023. We also noticed that you have one paid order for PowerDirector 365. If, for any reason, you no longer wish to use this product, we would be happy to assist you with the refund process. Please feel free to contact our support team at: https://support.cleverbridge.com/hc

    Thank you.

  • Review frompeter a

    Date: 03/19/2023

    1 star
    I think its a scam.. Used to ************** password manager. No luck

    Cleverbridge

    Date: 03/20/2023

    Hi *****,I see you did purchase a subscription to steganos password manager on 3/19/2022. You had also purchased the same software back on January 7, 2023 and was valid for a year from that date. If you did not mean to make this purchase or need assistance please contact us directly at ********************************************** we will be happy to help you.

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