Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Online Shopping

Personalizationmall.com, LLC

Reviews

Customer Review Ratings

4.37/5 stars

Average of 488 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromElizabeth G

    Date: 01/26/2024

    5 stars
    Highly recommend Personalization Mall. Everything that I have ordered over the years has been perfect. Quality is excellent.

    Personalizationmall.com, LLC

    Date: 02/28/2024

    We want to personally thank you for taking the time to send us your kind words!
    Providing our customers with high quality, personalized products in an expedient manner is the hallmark of Personalization Mall.
    We are thrilled you turned a gift-giving occasion into a very personal memory - it has been our pleasure to serve you.
    Please do not hesitate to contact us at any time should you have any questions, concerns or suggestions.   
    We look forward to serving you again very soon for all your  Lifes Celebrations!
  • Review fromJudith J

    Date: 01/22/2024

    5 stars
    I have used the Personalization Mall on several occasions. Everything has been of good quality. Ordering is easy and I had quick shipping on everything. Never a problem. Will continue to use them.

    Personalizationmall.com, LLC

    Date: 02/28/2024

    We want to personally thank you for taking the time to send us your kind words!
    Providing our customers with high quality, personalized products in an expedient manner is the hallmark of Personalization Mall.
    We are thrilled you turned a gift-giving occasion into a very personal memory - it has been our pleasure to serve you.
    Please do not hesitate to contact us at any time should you have any questions, concerns or suggestions.   
    We look forward to serving you again very soon for all your  Lifes Celebrations!
  • Review fromDiane G

    Date: 01/19/2024

    5 stars
    Highly recommend. The picture came out nice and clear. Love it.

    Personalizationmall.com, LLC

    Date: 02/28/2024

    We want to personally thank you for taking the time to send us your kind words!
    Providing our customers with high quality, personalized products in an expedient manner is the hallmark of Personalization Mall.
    We are thrilled you turned a gift-giving occasion into a very personal memory - it has been our pleasure to serve you.
    Please do not hesitate to contact us at any time should you have any questions, concerns or suggestions.   
    We look forward to serving you again very soon for all your  Lifes Celebrations!
  • Review fromORALIA D

    Date: 01/17/2024

    5 stars
    I am a repeat customer! I ordered for my friends, and they've all appreciated the personalized products. They realize the gift was not an afterthought. The quality has been great, the service is excellent. I've ordered my Christmas cards twice and was able to give my personalized message to my family and friends, a wonderful way to express my personal thoughts to my loved ones.

    Personalizationmall.com, LLC

    Date: 02/28/2024

    We want to personally thank you for taking the time to send us your kind words!
    Providing our customers with high quality, personalized products in an expedient manner is the hallmark of Personalization Mall.
    We are thrilled you turned a gift-giving occasion into a very personal memory - it has been our pleasure to serve you.
    Please do not hesitate to contact us at any time should you have any questions, concerns or suggestions.   
    We look forward to serving you again very soon for all your  Lifes Celebrations!
  • Review fromMary R

    Date: 01/16/2024

    1 star
    Very poor quality, poor customer service, ordered for several years, this time ver dissatisfied

    Personalizationmall.com, LLC

    Date: 02/28/2024

    We most sincerely regret that the customer was not satisfied with this years ornament purchase. Company Policy dictates that we request photos of the items received by the customer so that our **************************** can determine the reason for the stated issues.  However, the items were not available to provide photos per the customer. We sincerely appreciate the customers loyalty to the Personalization Mall brand and have issued a Store Credit for the amount of the merchandise as a one time courtesy. The customer will receive an email regarding the Store Credit.
  • Review fromLaura V

    Date: 01/09/2024

    5 stars
    I have ordered numerous articles from here and Love everything ! I have gifted so many Loved ones with these Personal Touch items . Truly appreciate the detail in gift we've ordered. Prices are sweet also.

    Personalizationmall.com, LLC

    Date: 02/28/2024

    We want to personally thank you for taking the time to send us your kind words!
    Providing our customers with high quality, personalized products in an expedient manner is the hallmark of Personalization Mall.
    We are thrilled you turned a gift-giving occasion into a very personal memory - it has been our pleasure to serve you.
    Please do not hesitate to contact us at any time should you have any questions, concerns or suggestions.   
    We look forward to serving you again very soon for all your  Lifes Celebrations!
  • Review fromJan R

    Date: 01/07/2024

    5 stars
    I have ordered Memorial Gifts as well as other gift items for ************** . Great Company and great products. I've always been well pleased with every item I have ever ordered.

    Personalizationmall.com, LLC

    Date: 02/28/2024

    We want to personally thank you for taking the time to send us your kind words!
    Providing our customers with high quality, personalized products in an expedient manner is the hallmark of Personalization Mall.
    We are thrilled you turned a gift-giving occasion into a very personal memory - it has been our pleasure to serve you.
    Please do not hesitate to contact us at any time should you have any questions, concerns or suggestions.   
    We look forward to serving you again very soon for all your  Lifes Celebrations!
  • Review fromFaye F

    Date: 01/07/2024

    5 stars
    I have purchased from things from ***** and Im never disappointed. The shipping is always fast and I know if there are ever any problems, they will address it immediately and make it right. Highly recommended!

    Personalizationmall.com, LLC

    Date: 02/28/2024

    We want to personally thank you for taking the time to send us your kind words!
    Providing our customers with high quality, personalized products in an expedient manner is the hallmark of Personalization Mall.
    We are thrilled you turned a gift-giving occasion into a very personal memory - it has been our pleasure to serve you.
    Please do not hesitate to contact us at any time should you have any questions, concerns or suggestions.   
    We look forward to serving you again very soon for all your  Lifes Celebrations!
  • Review fromVicki L

    Date: 01/06/2024

    5 stars
    I shop at Personalization Mall for many personalized items. I have never been disappointed with the quality of the items I purchase. I have recommended this store to my friends and family. I highly recommend this store.

    Personalizationmall.com, LLC

    Date: 02/28/2024

    We want to personally thank you for taking the time to send us your kind words!
    Providing our customers with high quality, personalized products in an expedient manner is the hallmark of Personalization Mall.
    We are thrilled you turned a gift-giving occasion into a very personal memory - it has been our pleasure to serve you.
    Please do not hesitate to contact us at any time should you have any questions, concerns or suggestions.   
    We look forward to serving you again very soon for all your  Lifes Celebrations!
  • Review fromLori r

    Date: 01/05/2024

    5 stars
    I ordered two birthday blankets for my children who are adults and I put five pictures that were special to me on each blanket. Needless to say my daughter cried, my son didn't get his yet cuz his birthday is next week. The blanket is absolutely amazing. What a great company, I will be using it all the time thank you

    Personalizationmall.com, LLC

    Date: 02/28/2024

    We want to personally thank you for taking the time to send us your kind words!
    Providing our customers with high quality, personalized products in an expedient manner is the hallmark of Personalization Mall.
    We are thrilled you turned a gift-giving occasion into a very personal memory - it has been our pleasure to serve you.
    Please do not hesitate to contact us at any time should you have any questions, concerns or suggestions.   
    We look forward to serving you again very soon for all your  Lifes Celebrations!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.