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Business Profile

Trucking

CRST The Transportation Solution, Inc.

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Trucking.

Reviews

This profile includes reviews for CRST The Transportation Solution, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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CRST The Transportation Solution, Inc. has 20 locations, listed below.

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    Customer Review Ratings

    1.07

    Average of 55 Customer Reviews

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    Review Details

    • Terri P

      Date: 06/23/2023

      Their customer service is non existent. We paid for installation in full through Lowes. 4 weeks later and I haven’t heard anything. I’ve called the Lowes install number and they said that CRST said they’re waiting on the permit. We know the inspector in our town, we called him, he said there hasn’t been any application for a gas range installation permit for us or from crst. I’m not sure who I’m more frustrated with, Lowes install or crst. Neither one seems to care.

    • Dawn Y

      Date: 06/16/2023

      Would not recommend this company at all!
      Purchased a dishwasher at Lowe's and paid for installation and removal of our old one. After waiting three weeks the "installer" came and looked at it and said I can't install this you need a plumber.
      He messed around with a bunch of stuff, couldn't turn off the water, find the breaker and kept having to call his boss to ask him questions. The next thing I know he is driving out of my driveway with my new dishwasher! I called and asked what was going on and he said that he told me he could not install it. Never asked if we wanted him to leave the new dishwasher, left tools behind along with a mess.
      A friend installed the dishwasher for us in 30 minutes. I would never use this company but I am glad that they did not install it because it probably would not have worked anyway.

    • Ania N

      Date: 06/15/2023

      Absolutely worst experience. My order had the wrong number on it so we corrected it multiple times. The scheduler confirmed delivery between 9-11 am this morning. By 1PM I was told my delivery has been cancelled and rescheduled for a week later because they had the wrong number. I still do not know when my dishwasher will be getting here. Absolutely livid.

    • Raquel G

      Date: 06/09/2023

      Just got off the phone with customer service to reschedule my appointment. The lady was absolutely RUDE and bashing me for not be able to be at home for the day of the appointment.

    • MARINA R

      Date: 05/24/2023

      If I could give zero stars, I would do. Lowe's requires to pay for installation upfront. CRST scheduled installations three (3) times and nobody showed up. One time their rep. told me that installer came, but I was not at home. I wasted a lot of time staying home and on numerous long phone conversations. Only when I called Lowe's and told I want my money back, a decent installer was found to show up in time and install a dishwasher. I will never buy at Lowe's anything that we cannot take home ourselves and use or install ourselves.

    • Lynn M

      Date: 05/23/2023

      Worst company ever! 4th time of a no call no show to install my dishwasher! I will never ever use Lowes again for any type of installation. Bunch of air heads who don’t know what’s going on. Canceled my order and will be going with someone more competent

    • Noah Y

      Date: 05/08/2023

      Horrible company given to us through Lowe's. Would not use or recommend. Communication and service were 1 star at best and I ended up getting a refund and doing the job myself.

    • Vicki R

      Date: 05/03/2023

      Lost our order. Tech still not here. Never again. Not a good way to do business.

    • Mary Ann S

      Date: 04/27/2023

      They were terrible customer service. Installed a microwave from Best Buy in Cincinnati, ohio incorrectly and refused to come back and fix it. Another 3rd party company had to come out.

    • Joanne L

      Date: 04/12/2023

      They are the worst...And LOWES doesn't seem to care!! I spoke to Bill at crst..he needs customer service training and to learn to sssh it!!

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