Reviews

This profile includes reviews for CRST The Transportation Solution, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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CRST The Transportation Solution, Inc. has 20 locations, listed below.

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  CRST The Transportation Solution, Inc.

  201 1st St SE Cedar Rapids, IA 52401-1421

• 

  NAL Group

  PO Box 351 Norwich, NY 13815

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  CRST Home Solutions

  74 Carter Dr Edison, NJ 08817

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  CRST Specialized Transportation Inc.

  7310 Innovation Blvd Ste 103 Fort Wayne, IN 46818

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  CRST Malone Inc

  PO Box 5 Rockport, IN 47635

Review Details

• Review fromVicki R

  Date: 05/03/2023

  1 star
  Lost our order. Tech still not here. Never again. Not a good way to do business.
  

• Review fromMary Ann S

  Date: 04/27/2023

  1 star
  They were terrible customer service. Installed a microwave from Best Buy in Cincinnati, ohio incorrectly and refused to come back and fix it. Another 3rd party company had to come out.

• Review fromJoanne L

  Date: 04/12/2023

  1 star
  They are the worst...And LOWES doesn't seem to care!! I spoke to Bill at crst..he needs customer service training and to learn to sssh it!!

• Review fromLisa G

  Date: 03/22/2023

  1 star
  This company sent two guys out to hook up our gas line for our new dryer that we purchased from Lowes. We bought the washer and dryer and all necessary parts for installation from Lowes, and these were all delivered on 3/2.
  On 3/10, two guys came to the house to hook up the gas line. My husband met them at the house to let them in as we had not moved into the house yet. It was new construction and we had just purchased it. The guys went to the laundry room, hooked up the gas line, the water line for the steam refresh, and the exhaust vent.
  We just moved into the house over the weekend and I noticed that the exhaust vent was not the type we purchased from Lowes. We bought the semi-rigid vent with clamps. The guys installed the cheap foil exhaust hose and used zip ties instead of the clamps we bought.
  They were done in 15 minutes. My husband asked if everything went OK and the guys said yes and left. It wasn't until just now that we realized these guys stole from us, put on cheaper parts on our dryer and left our house with our new ones inside their work trunk. I have called the Lowes that we purchased the washer and dryer from, requesting a refund for the installation charge and to also receive the items that were stolen from us. I also spoke to Karen with Lowes Customer Care, she informed me that the type of vent that these guys put on aren't supposed to be installed on a gas dryer due to being a fire hazard. She advised me not to use the dryer until the issue can be rectified. I am so disgusted that employees with this company stole from us, and now we have to fight with Lowes to try to get a refund on the cost of labor, as well as receive the parts we purchased. Do not use any contractors through Lowes. Find an independent contractor who aren't thieves.

• Review fromSEAN K

  Date: 03/14/2023

  1 star
  I purchased a LG dishwasher at Lowes in Abington, Ma on on 1/15/2023. I was told the installer would call within 2 business days.A week goes by, nothing. I then call Lowe's installation, they apologize and explain that the installer was waiting for the permit,fine. Then 1 month after the purchase, I still hear nothing from CRST, no call or email. I then call Lowes, they notify me that they have the permit and just waiting to fax it over. 2 days after, I recieved my first correspondence from CRST stating that my installation was scheduled for 3/14, 2 months after the purchase and I will be contacted with a time window. No call or email the night before, still have the installation scheduled but no call and no show today. I called CRST, long wait then they just hang up. I called Lowes, the somehow contacted CRST and they said they had to cancel due to weather. This would be acceptable if they would notify their customer but apparently that is not their business practice. I guess I have to get a refund and try Home Depot.

• Review fromVan L

  Date: 02/25/2023

  1 star
  Installers have no idea what they’re doing and destroy your property warning do not use this company, I use them for Best Buy ring, doorbell and ripped apart the concrete, and now they don’t wanna pay and I’m returning the $6000 worth of merchandise I bought at Best Buy due to this company and lack of resolution and poor judgment and can’t except responsibility for their installers. I could go on.

• Review fromDrake B

  Date: 02/08/2023

  1 star
  Never showed for installation and never called. This company is actually worthless. I would never recommend this company. I would never ever recommend lowes installation either. WORTHLESS. HORRIBLE CUSTOMER SERVICE. THEY LEFT IN THE HAD TO EVENTUALLY REQUEST A REFUND WHICH TOOK A MONTH TO GET PROCESSED.

• Review fromRebecca S

  Date: 02/05/2023

  1 star
  I would love to give them zeros stars. Worst customer service ever!
  Don't use their installation service. Horrible install, can't open my cabinets. No follow up. This started black friday. I built a 3000 square foot custom home that was easier than this.

• Review fromAmy R

  Date: 02/05/2023

  1 star
  CRST delivered and installed a cracked dishwasher on 12/5/23. There was no test or demonstration. My husband started up the dishwasher and walked away for about an hour to do something around the house. It flooded our entire downstairs. Ever since then it has been a nightmare trying to get Lowe’s or CRST to take responsibility. I have spent every day tending to this matter. Two months later they presented paperwork showing demo and started it up WITH FORGED SIGNATURES! FORGERY! Ten minutes later their insurance adjuster called me to say that now they were saying we said they didn’t have to demo bc there was a power outage- DISHONESTY! Still dealing with it but as of now we are getting an attorney. Don’t buy an appliance from Lowe’s that requires installation because their installation company is crap!

• Review fromHeather M.

  Date: 02/03/2023

  1 star
  Terrible. They don’t show up to do installation and they don’t call to tell you there’s a delay.