Reviews

This profile includes reviews for CRST The Transportation Solution, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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CRST The Transportation Solution, Inc. has 20 locations, listed below.

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  CRST The Transportation Solution, Inc.

  201 1st St SE Cedar Rapids, IA 52401-1421

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  NAL Group

  60 Northpointe Pkwy Amherst, NY 14228

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  CRST Home Solutions

  74 Carter Dr Edison, NJ 08817

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  CRST The Transportation Solution, Inc.

  2020 Williams Rd Columbus, OH 43207

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  CRST Specialized Transportation Inc.

  7310 Innovation Blvd Ste 103 Fort Wayne, IN 46818

Review Details

• Review fromSteven A.

  Date: 09/15/2023

  1 star
  I had a delivery scheduled, called them the same morning told them I couldn't make the delivery time and they told me it was too late to change the delivery. Then said it will be a failed attempt and they would schedule another delivery time. This was fine until I found out that I would have to pay again for them to deliver. Complete and utter disinformation on their part and it feels intentional to get more money. If you can avoid this company at all costs

• Review fromAlisha H

  Date: 09/13/2023

  1 star
  Ordered dishwasher at Lowes. Was scheduled for delivery today. No call yesterday or today so I had to call them three different times. I was repeatedly told I was scheduled for today but no one ever called or showed up. After reading these reviews, Ill be calling Lowes tomorrow to cancel the entire order.

• Review fromJay S

  Date: 08/20/2023

  1 star
  Similar to what others are reporting. Purchased an install for an over the range install from Lowes. after confirming the appointment multiple times with CRST ( day before, and multiple times day of install) i was ensured the install would be completed on the committed date but like others NO SHOW!! ***** was of NO help in resolving the issue.................Avoid Lowes and CRST if at all possible.

• Review fromEugene H

  Date: 08/07/2023

  1 star
  Terrible. They were supposed to install a dishwasher through Lowes, estimated arrival was between 1-4pm. Never showed up. Called them directly after getting their number from Lowes. On hold for a solid 30 min. Then found out that supposedly their truck broke down but they never called me about it. They wanted to reschedule for a different day. I just canceled it. HORRIBLE.

• Review fromAimee Y

  Date: 08/03/2023

  1 star
  Run for the hills if they tell you this company is going to install any appliance in your home. Our local Lowes store contracts with them exclusively and as such we will never purchase from Lowes again. I have written documentation of a dishwasher install that was scheduled and cancelled over and over from May 2023 to August 2023 when we finally cancelled the order. They refused to complete the work and we are stuck with a scratched up dishwasher that they did not fully install (my husband had to complete the work because they refused to install a water hose). Their customer service is equally as awful and dismissive. They offered no recourse, apologies or problem solving and refused to send documentation to me for my records.

• Review fromCD C

  Date: 07/06/2023

  1 star
  Just don;t buy from Lowes. The worst customer service. The installers will just do a drive by, take a photo of your house and then say we knocked, rang the door bell, called you and texted when NONE of those things occurred. Not sure how they are still in business. No work gets done. By the look of these reviews, they just change lowes $$ and then do nothing about installation. I hope Lowes does something soon as they are going to lose business. If you need something delivered/installed just don't buy from Lowes so you do not have to deal with this garbage company.

• Review fromTerri P

  Date: 06/23/2023

  1 star
  Their customer service is non existent. We paid for installation in full through Lowes. 4 weeks later and I haven’t heard anything. I’ve called the Lowes install number and they said that CRST said they’re waiting on the permit. We know the inspector in our town, we called him, he said there hasn’t been any application for a gas range installation permit for us or from crst. I’m not sure who I’m more frustrated with, Lowes install or crst. Neither one seems to care.

• Review fromDawn Y

  Date: 06/16/2023

  1 star
  Would not recommend this company at all!
  Purchased a dishwasher at Lowe's and paid for installation and removal of our old one. After waiting three weeks the "installer" came and looked at it and said I can't install this you need a plumber.
  He messed around with a bunch of stuff, couldn't turn off the water, find the breaker and kept having to call his boss to ask him questions. The next thing I know he is driving out of my driveway with my new dishwasher! I called and asked what was going on and he said that he told me he could not install it. Never asked if we wanted him to leave the new dishwasher, left tools behind along with a mess.
  A friend installed the dishwasher for us in 30 minutes. I would never use this company but I am glad that they did not install it because it probably would not have worked anyway.

• Review fromAnia N

  Date: 06/15/2023

  1 star
  Absolutely worst experience. My order had the wrong number on it so we corrected it multiple times. The scheduler confirmed delivery between 9-11 am this morning. By 1PM I was told my delivery has been cancelled and rescheduled for a week later because they had the wrong number. I still do not know when my dishwasher will be getting here. Absolutely livid.

• Review fromMARINA R

  Date: 05/24/2023

  1 star
  If I could give zero stars, I would do. Lowe's requires to pay for installation upfront. CRST scheduled installations three (3) times and nobody showed up. One time their rep. told me that installer came, but I was not at home. I wasted a lot of time staying home and on numerous long phone conversations. Only when I called Lowe's and told I want my money back, a decent installer was found to show up in time and install a dishwasher. I will never buy at Lowe's anything that we cannot take home ourselves and use or install ourselves.