Reviews
This profile includes reviews for Hibu Inc's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 314 Customer Reviews
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Review fromJeff L
Date: 07/26/2025
1 star*AVOID PLEASE* I hired them to start growing my home improvement company with SEO. A week after I signed, the *** I was communicating with left the company. They were building a new website under their platform and couldnt even get the company name right. Two sections one the site used a different word in place of a word in my company name. I would circle the mistakes (an incredible amount) week after week and ask for fixes. They just wouldnt fix it or they made another mistake while fixing it. We couldnt even go live. I finally cancelled and they strong armed me to give them another chances I gave them another chance until I finally contacted my attorney. They reimbursed me most of my 10k down. BUTits been months and when people search my company, their hibu version of my website still shows up with different review star average than whats real and.. the site shows that its disabled. So people click on that site and it stakes them to a blank screen. They wont remove the site from being found on a search!Opportunity loss hurts. Time and effort wasted. Good will is affected daily.
Hibu Inc
Date: 07/28/2025
At Hibu, we take every concern seriously and strive to turn every complaint into a 5-star Hibu review. We would be happy to look into your concerns, but we are unable to locate your account with the information you provided. Please provide us with the business name, phone number and account number so we can investigate it further.Review fromJosh Y
Date: 07/23/2025
1 star? One Star Unprofessional, Misleading, and **************** My experience with this company, particularly with ***** as the sales representative, was nothing short of disastrous. ***** delivered a polished and enticing sales pitch, emphatically claiming her company was the premier choice for our needs. Unfortunately, her assurances could not have been further from the truth, and the results of their involvement were negligent, incompetent, and financially harmful.1. Deceptive and Damaging Website OptimizationWithout proper consultation or approval, the company made arbitrary and aesthetically appalling changes to our homepage, posting random words over images in a misguided attempt to boost SEO. Not only did this make our website an eyesore, but it also diminished our brand credibility and drove potential customers away.2. Unauthorized Change to *********** Phone Number Shockingly, they changed the primary company phone number on our website without authorization, which resulted in missed calls and substantial lost revenue easily tens of thousands of dollars over the span of just a few days.3. Broken Lead Submission Page ** make matters worse, they misconfigured our backend lead submission form, cutting off all online leads for an entire weekend. We estimate we lost at least 25 qualified opportunities due to their carelessness and lack of testing.4. Dishonest and Poor Communication Throughout this ordeal, communication was appallingly poor. After raising these critical issues, I was assured by a manager that no charges would be processed while the situation was under investigation. This turned out to be false: they attempted to charge my account anyway. Fortunately, I had the foresight to block them from accessing my account.Review fromNhi L
Date: 07/17/2025
1 starWorst serice ever. If I would , I will give them 0 star. Dont use them, they just know take your money, they dont bring the result and when you complain and want to cancel, they make a difficult time to cancel and make you pay final cancel fee:Review fromJared W
Date: 07/17/2025
5 starsHibu has exceeded our expectations. We like that we can track phone calls that were not only answered but missed. Our representative is very kind and is always there to answer questions and explains her answers thoroughly. *** can not say enough about Hibu.Review fromLori D
Date: 07/15/2025
5 starsWe are very pleased with our new website from HIBU. They have always responded quickly when we have a question or need help with it. There are many features that go along with the website, such as reaching out to customers on our behalf and keeping track of how our website is performing. I would recommend this company to anyone looking to enhance their company on the internet.Hibu Inc
Date: 07/17/2025
Thank you so much! So glad to hear that you're happy with our service! We look forward to continuing to meet your business needs. Please have a great day!Review fromNathan H
Date: 07/15/2025
5 stars*** and the team at Hibu have gone over the top with our company marketing. From our website, add campaigns, to promotion mailers, *** has done a fantastic job at navigating our team. One aspect of *** is it is not a sales tactic to steer you into a costly program or working outside of the marketing budget, but more so the best results for what you already have in place. He was very up front to advise us that we can do more with what we have and to utilize every aspect of it. He was very informative in educating our team and making all the changes we requested without hesitation. We greatly appreciate *** and the team at Hibu for helping scale our company in the digital market!Hibu Inc
Date: 07/16/2025
Thank you so much for your feedback about *** and the team. Well send this on to them. Have a great day!Review fromTami R
Date: 07/08/2025
5 stars******** ********, has been a wonderful caring consultant to work with. Going out of her way to fit into my schedule, and always reaching out to me. I appreciate her and the work she does for HIBUHibu Inc
Date: 07/09/2025
Thank you so much for the awesome review! It really does mean a lot. Don't hesitate to let us know if you need anything from us in the future.Review fromDavid R
Date: 07/08/2025
5 starsComfortably engaging and professional personnel. My representative, ***** has been tremendously knowledgeable, accommodating to guide me through the details for deciding the options easily.Hibu Inc
Date: 07/09/2025
Thank you so much! So glad to hear that you're happy with our service! We look forward to continuing to meet your business needs. Please have a great day!Review fromLee H
Date: 07/07/2025
5 starsWe are growing our online/website presence and **** from Hibu has given us practical and cost savings ideas to enhance our sales and reach the customers we are looking for.*** ******, ****** *****************Hibu Inc
Date: 07/08/2025
Thank you so much for your feedback regarding ***** Well send this on to them, were sure theyll be glad to know. Have a great day!Review fromNhi L
Date: 07/02/2025
1 starDont use Hibu. They have bad service, no result . They will not let you cancel if your business no glow . Waste money . They always try to hold you stay if you try to cancel. If I would I will give them0 star .They would not care client businessHibu Inc
Date: 07/11/2025
Thank you for speaking with us regarding your concerns. We understand that you were concerned about your performance results. When we first partnered with you, you were given a Statement of Work that said the Search would have a Click-Thru-Rate >1% and Cost-Per-Click of $3.50. We exceeded that with a CTR of 9.12% and CPC of $1.08. The *** also said the Display would have ****** to ****** impressions with ****** clicks per month.We exceeded that with over ****** impressions and 261 clicks per month. We expected Social to have ******* clicks per month and we exceeded that with 615 clicks per month. Our records show that you requested to cancel in May 2025, however you were still within the terms of your 6-month contract. The contract is now month to month, and a cancelation can be scheduled. Please call our Client Success Team at ************ to cancel.
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