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Find a Location

Big Island Hawaii Weddings LLC has 1 locations, listed below.

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    Business ProfileforBig Island Hawaii Weddings LLC

    Wedding Consultant

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Big Island Hawaii Weddings LLC offers wedding officiant, photography, planning, day-of coordination and special event planning services.

    Business Details

    Location of This Business
    1275 Kalanianaole St, Hilo, HI 96720-4925
    BBB File Opened:
    11/8/2022
    Years in Business:
    1
    Business Started:
    5/25/2022
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Neil Meeker, Member
    Contact Information

    Principal

    • Mr. Neil Meeker, Member

    Customer Contact

    • Mr. Neil Meeker, Member

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/14/2023

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    Hi, I booked this tour on September 11th, 2023 on this website, for September 30th, 2023 date: ******************************************************************************************************************************** Then I received the confirmation that it was operated by Big Island Hawaii Weddings. Waikiki adventures (who looks to be a reseller of this tour) told me to contact Big Island Hawaii Weddings. I contacted Big Island Hawaii Weddings through ******** messenger and finally got a reply that the minimum number of participants couldn't be met and that the refund of ****** USD would be processed on September 24th, 2023. I still haven't received the refund and Big Island Hawaii Weddings is not responsive over emails, phone calls or chats. The transaction for which I am expecting a refund was made on September 10th, 2023 where ****** USD (****** SGD) has been debited from my DBS account: Point-of-Sale Transaction BAT FH* BIG ISLAND HAWAII HT TP 09SEP ******************* ******.24 I disputed the charges with my bank (DBS) and reached out to FareHarbor, which is the company that processes the payment (Booking #*********) but ********** mentioned they are unable to process the refund as the decision lies within Big Island Hawaii Weddings who has been unresponsive.Can you please help to get the refund back ? Thank you and Best Regards, ***********************

    Customer Reviews

    0 Customer Reviews

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