Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Computer Software Developers

MyTAXPrepOffice

Reviews

Customer Review Ratings

4.79/5 stars

Average of 282 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromJESUS A

    Date: 01/28/2023

    5 stars
    I have been using this software for many years and I am totally satisfied with it. First, the simple and easy to use it and also the accurate of its calculations. In general all the process of elaborating and filling up an Income Tax is very easy with this software.
    Also have a support service that is Number One in this industry, they always help you and do it very fast.
    At last but not least the price is absolutely incredible, more in this times where all the prices are going up they maintain their A1 Software at incredible level.
    I firmly recommend this software to all the professionals in this field.
    Jesus Alvarez
    Diana Community Services, Inc.

    MyTAXPrepOffice

    Date: 02/20/2023

    Wow! Thank you so much for such a fantastic review! We cannot thank you enough for your kind words. We are glad to have such wonderful and loyal customers. We strive to provide the best customer service along with affordable, accurate, and easy-to-use tax software. We are so pleased to hear that you have enjoyed your experience with MyTAXPrepOffice, and we hope we can continue serving your business for many tax seasons to come! 
  • Review fromLINDA F

    Date: 01/27/2023

    5 stars
    2015 was the first year I used My Tax Prep Office and I ran that year simultaneously with Turbo Tax to match numbers on tax returns that I prepared. It is true that I did need to use tech support and although their was a glitch or two it was mostly client error. The software does it's job and I have used it every year since. I have been preparing taxes since 1967 professionally and unless something drastically changes I will continue with My Tax Prep software, Price is reasonable for as many returns as I do

    MyTAXPrepOffice

    Date: 02/20/2023

    Thank you so much for taking the time to leave us this excellent review. You have been with us since the beginning, and we can't thank you enough for trusting in us and allowing us to be a part of your business' success. We take pride in our software, and we strive to improve the software each year so that our customers have affordable, fast, accurate, and easy-to-use tax software. We are so happy that you will continue your journey with us, and please know that we are here for you every step of the way.  
  • Review fromAngel S

    Date: 01/27/2023

    5 stars
    I love using the software very easy and efficient for me and if you need help support is there.. When I first started 2018/2019 I was calling support like crazy and they knew who I was and they are friendly and ready to help...I didn't have to wait on the phone for long time..I am grateful for having this software provider and the app...

    MyTAXPrepOffice

    Date: 02/20/2023

    Thank you for such an excellent review! We work hard to meet customer expectations, and we’re happy to hear that our expert support team has been able to assist you and provide a great experience. We appreciate your loyalty and being the most important of the MyTAXPrepOffice family. 
  • Review fromArthur C

    Date: 01/26/2023

    5 stars
    This is my fifth year using Mytaxprepoffice and I have been very pleased with this product. The price is also outstanding for the content it provides.

    MyTAXPrepOffice

    Date: 02/20/2023

    Thank you so much for the positive review and for being a loyal MyTAXPrepOffice customer for the past five years! We work hard every year to ensure our customers get the best tax software for a price that fits their budget! We are so pleased to hear that you enjoy using MyTAXPrepOffice, and we wish you all the best for a successful tax season!
  • Review fromGLORIA U

    Date: 01/25/2023

    5 stars
    Excellent software, very complete, simple and with very useful tools for both my office and my clients, excellent technical support, very fast, they always attend you quickly and effectively. I recommend it 100%

    MyTAXPrepOffice

    Date: 02/20/2023

    Thank you so much for your positive feedback! We're glad to have you as our customer and to see that you’re enjoying MyTAXPrepOffice.

    It makes us incredibly happy to know that we were able to help you achieve your goals. We'll continue working hard to provide you with an excellent experience.
  • Review fromDonna L

    Date: 01/24/2023

    4 stars
    This tax software is Easy to use and affordable. Customer service is awesome and and knowledgeable..

    MyTAXPrepOffice

    Date: 02/20/2023

    Thank you so much for taking the time to leave us such a great review! We aim to make our software just that! We are pleased to hear that we have met your expectations and promise to continue working hard to do so in the future. We are also glad our dedicated support team can fulfill your needs and give you the best customer experience.
  • Review fromSHARON R

    Date: 01/23/2023

    4 stars
    I HAVE HAD REALLY GOOD LUCK WITH MY TAX PREP. THEY ARE QUICK TO HELP WITH ANY PROBLEM I MAY HAVE AND I AM HAPPY WITH THE WAY EVERYTHING IS LAID OUT. EASY TO PREPARE A RETURN. S REEVES

    MyTAXPrepOffice

    Date: 02/20/2023

    We strive to make your life easier, and it is great to hear that we have done that! We will continue to work hard to provide you with a great user experience and tax software you can trust. Our dedicated team is here for you every step of the way!

    We look forward to another successful tax season with you!
  • Review fromJeffray Ann M

    Date: 01/23/2023

    5 stars
    I have used this software for the past five years. With the exception of a few small glitches, I found the software to be reliable and accurate. My clients have been satisfied with their tax return preparation and even those who have been audited, have found that the tax preparation of their returns was accurate and gave them the greatest benefit of the tax laws.

    Sincerely,
    Ms. Moore
    Owner/Operator
    CARR & JAMs Tax Services

    MyTAXPrepOffice

    Date: 02/20/2023

    Thank you for taking the time to leave us this great review! We love to hear feedback from our loyal customers. Each year we make vital enhancements to the software to provide our customers with the fastest, most intuitive, and most accurate software. So again, thank you for trusting in MyTAXPrepOffice, and we hope to continue to provide excellent service for your business for years to come.
  • Review fromKim N

    Date: 01/23/2023

    5 stars
    This is my 2nd year with this software and I absolutely love it, it is very user friendly and less then half the cost of my other software.

    MyTAXPrepOffice

    Date: 02/20/2023

    Hello! Thank you so much for the positive review! We are excited to have with us for second year and we look forward to supporting you through another successful tax season!
  • Review fromSylvia S

    Date: 01/23/2023

    5 stars
    I have been with MyTaxPrep Office since 2018. The customer service is awesome. They always help me when I have a problem. The service and help tools from the live chat operators are all great. Thank you!

    MyTAXPrepOffice

    Date: 02/20/2023

    We are thrilled that you are enjoying your experience with MyTAXPrepOffice. Our team members strive to provide excellent client service and make the user experience and your tax season go as smoothly as possible! Thank you again for being a loyal customer, and please know that we are here for you whenever you need us!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.