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Business Profile

Computer Software Developers

MyTAXPrepOffice
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.79

Average of 270 Customer Reviews

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Review Details

  • SHARON R

    Date: 01/23/2023

    I HAVE HAD REALLY GOOD LUCK WITH MY TAX PREP. THEY ARE QUICK TO HELP WITH ANY PROBLEM I MAY HAVE AND I AM HAPPY WITH THE WAY EVERYTHING IS LAID OUT. EASY TO PREPARE A RETURN. S REEVES

    MyTAXPrepOffice

    Date: 02/20/2023

    We strive to make your life easier, and it is great to hear that we have done that! We will continue to work hard to provide you with a great user experience and tax software you can trust. Our dedicated team is here for you every step of the way!

    We look forward to another successful tax season with you!

  • Jeffray Ann M

    Date: 01/23/2023

    I have used this software for the past five years. With the exception of a few small glitches, I found the software to be reliable and accurate. My clients have been satisfied with their tax return preparation and even those who have been audited, have found that the tax preparation of their returns was accurate and gave them the greatest benefit of the tax laws.

    Sincerely,
    Ms. Moore
    Owner/Operator
    CARR & JAMs Tax Services

    MyTAXPrepOffice

    Date: 02/20/2023

    Thank you for taking the time to leave us this great review! We love to hear feedback from our loyal customers. Each year we make vital enhancements to the software to provide our customers with the fastest, most intuitive, and most accurate software. So again, thank you for trusting in MyTAXPrepOffice, and we hope to continue to provide excellent service for your business for years to come.

  • Kim N

    Date: 01/23/2023

    This is my 2nd year with this software and I absolutely love it, it is very user friendly and less then half the cost of my other software.

    MyTAXPrepOffice

    Date: 02/20/2023

    Hello! Thank you so much for the positive review! We are excited to have with us for second year and we look forward to supporting you through another successful tax season!

  • Sylvia S

    Date: 01/23/2023

    I have been with MyTaxPrep Office since 2018. The customer service is awesome. They always help me when I have a problem. The service and help tools from the live chat operators are all great. Thank you!

    MyTAXPrepOffice

    Date: 02/20/2023

    We are thrilled that you are enjoying your experience with MyTAXPrepOffice. Our team members strive to provide excellent client service and make the user experience and your tax season go as smoothly as possible! Thank you again for being a loyal customer, and please know that we are here for you whenever you need us!

  • Eric L

    Date: 01/22/2023

    I've been using MyTaxPrepOffice for 4 tax seasons and am satisfied since the company is very responsive when you reach out, the software is easy to navigate, and each year the developers improve the software. Each issue I have presented to customer support has been addresses and I am confident this will continue in the future. I would recommend giving them a try.

    MyTAXPrepOffice

    Date: 02/20/2023

    Thank you for taking the time to leave us such an awesome review. We love hearing that our software is meeting expectations and that our customer support team is providing you with excellent service. We work hard every year to ensure that we are making necessary improvements to the software and providing our customers with the absolute best support options. This year we even added a new Solution Center with more than 1,500 articles containing information about specific forms, schedules, lines, and calculations, how to solve perform review and rejection errors, software basics and advanced functionality, and how to submit a return to support. We wish you all the best for a successful tax season!

  • Kenneth L

    Date: 01/22/2023

    I have been with MyTaxPrepOffice for several years, and have seen substantially improvement in the software each year. The cost is very modest, and I like the "no price increase for life" guarantee.
    The online client portal helps me manage long distance corporate and personal clients without much effort, and the software engineers are growing the number of automated links between federal and each state form.
    They are open to suggested improvements, such as future year tax planning modules, personalized customized organizers for each individual business and personal return based on prior year entries, customizing invoices, and other suggested future improvements.
    Overall I recommend this software company and their products as a great package for the sole practitioner or smaller CPA firm.

    MyTAXPrepOffice

    Date: 02/20/2023

    Thank you so much for leaving such a fantastic review! It means so much to us to receive feedback from our loyal customers. We are thrilled to know that we have met your expectations and provided you with tax software you can trust. We take customer suggestions to heart and ensure that we create software that fits your needs and makes your life easier during a busy tax season. Feel free to reach out if you need anything at all. We are here for you before, during, and after tax season!

  • M Deborah S

    Date: 01/21/2023

    MyTaxPrep software is the best I have used in this industry. It far exceeds all the other packages on the public market.

    MyTAXPrepOffice

    Date: 02/20/2023

    Thank you so much for the positive review! We appreciate that you took the time out of your busy tax season schedule to leave us some feedback. We can't thank you enough for allowing MyTAXPrepOffice to be your trusted partner.

  • BRENDA T

    Date: 01/21/2023

    When I enrolled with My Tax Prep Office in 2015, the service has always been exceptional. The system is very user friendly but if I run into a snag, the customer service staff has been very helpful in getting my issue resolved.

    MyTAXPrepOffice

    Date: 02/20/2023

    We can't thank you enough for your loyalty to MyTAXPrepOffice! We love hearing that our software meets your needs and that our customer support team provides exceptional service. Your business means a lot to us, and we look forward to partnering with you for another successful tax season. 

  • MAnn T

    Date: 01/20/2023

    I really like MyTAXPrepOffice tax preparation software. It is easy to use. Clients like safely and securely uploading their documents into the portal. I like having access to an engagement letter clients can access and sign to start the process. I have been using MyTAXPrepOffice for many years now and will continue doing so!

  • Denis M

    Date: 01/20/2023

    Software is constantly improving. Online help and tutorials were a great help to me. Good customer service and complete forms for present and past years.

    MyTAXPrepOffice

    Date: 02/20/2023

    We love our MyTAXPrepOffice customers and appreciate the fact that you have taken time out of your busy schedule to let others know that you are enjoying our product. We're a highly motivated team of development, sales, and support experts who make it our mission to ensure you have a successful tax season. Of course we love to hear we're fulfilling that promise. We're looking forward to supporting you through your next tax season!

MyTAXPrepOffice is BBB Accredited.

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