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Business Profile

Computer Software Developers

MyTAXPrepOffice

Reviews

Customer Review Ratings

4.79/5 stars

Average of 270 Customer Reviews

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Review Details

  • Review fromJoel W

    Date: 02/06/2023

    4 stars
    It works well and is an affordable solution for personal federal tax preparation and e-filing. I would give it 4.5/5 stars. it has a few quirks like new forms not being immediately updated when selected dynamically from another form. Sometimes you have to go to the forms list on the left and click it again to get the screen to refresh properly. But overall, it is fast and easy to use.
  • Review fromGeorge S

    Date: 02/05/2023

    5 stars
    I am an Enrolled Agent and have been in the taxation industry since 1975 when all was done manually with your brains.
    I have used a few software programs like ORRATX, and TAXWISE to name a few. For my needs, MyTaxPrepOffice ranks above them. The software is very user-friendly and accurate, and its product is very well presented in print.
    The support staff is just phenomenal. And for a nascent company with such a glowing performance record, you must attribute that to its management.
    I am happy I joined this company. I am thoroughly satisfied.

    MyTAXPrepOffice

    Date: 02/06/2023

    Wow! Thank you so much for this glowing 5-star review! We are so happy you decided to switch to MyTAXPrepOffice. We are excited about our future growth and are thrilled to have you as part of the MyTAXPrepOffice family. We look forward to supporting you through another successful tax season! 
  • Review fromFRED N

    Date: 02/04/2023

    5 stars
    i HAVE BEEN WITH MYTAXPREPOFFICE FOR MANY YEARS AND I HAVE BEEN TREATED WITH RESPECT FOR EVERYONE I HAVE SPOKEN WITH FROM THE COMPANY, I WILL CONTINUE TO USE THEIR PRODUCT FOR MY TAX SOFTWARE NEEDS.

    MyTAXPrepOffice

    Date: 02/06/2023

    Hello and thank you so much for the positive review! We love our loyal customers and appreciate your business. We look forward to supporting you through another successful tax season! 
  • Review fromPeter M

    Date: 02/04/2023

    5 stars
    Excellent value software for growing business. Customer support is extremely helpful and make every attempt to solve issues. Programmers have made continued improvements each year. I am proud to consider myself a longtime user.

    MyTAXPrepOffice

    Date: 02/06/2023

    Hello and thank you so much for the 5-star review! We are proud to consider you a loyal user as well!!! The crowd of longtime users is growing and growing. We are always happy to hear that we are keeping our brand promise of continuous improvement. It's busy here all year as we work to provide the absolute best software based on your wonderful feedback. We are looking forward to another successful tax year! 
  • Review fromJESUS A

    Date: 01/28/2023

    5 stars
    I have been using this software for many years and I am totally satisfied with it. First, the simple and easy to use it and also the accurate of its calculations. In general all the process of elaborating and filling up an Income Tax is very easy with this software.
    Also have a support service that is Number One in this industry, they always help you and do it very fast.
    At last but not least the price is absolutely incredible, more in this times where all the prices are going up they maintain their A1 Software at incredible level.
    I firmly recommend this software to all the professionals in this field.
    Jesus Alvarez
    Diana Community Services, Inc.

    MyTAXPrepOffice

    Date: 02/20/2023

    Wow! Thank you so much for such a fantastic review! We cannot thank you enough for your kind words. We are glad to have such wonderful and loyal customers. We strive to provide the best customer service along with affordable, accurate, and easy-to-use tax software. We are so pleased to hear that you have enjoyed your experience with MyTAXPrepOffice, and we hope we can continue serving your business for many tax seasons to come! 
  • Review fromLINDA F

    Date: 01/27/2023

    5 stars
    2015 was the first year I used My Tax Prep Office and I ran that year simultaneously with Turbo Tax to match numbers on tax returns that I prepared. It is true that I did need to use tech support and although their was a glitch or two it was mostly client error. The software does it's job and I have used it every year since. I have been preparing taxes since 1967 professionally and unless something drastically changes I will continue with My Tax Prep software, Price is reasonable for as many returns as I do

    MyTAXPrepOffice

    Date: 02/20/2023

    Thank you so much for taking the time to leave us this excellent review. You have been with us since the beginning, and we can't thank you enough for trusting in us and allowing us to be a part of your business' success. We take pride in our software, and we strive to improve the software each year so that our customers have affordable, fast, accurate, and easy-to-use tax software. We are so happy that you will continue your journey with us, and please know that we are here for you every step of the way.  
  • Review fromAngel S

    Date: 01/27/2023

    5 stars
    I love using the software very easy and efficient for me and if you need help support is there.. When I first started 2018/2019 I was calling support like crazy and they knew who I was and they are friendly and ready to help...I didn't have to wait on the phone for long time..I am grateful for having this software provider and the app...

    MyTAXPrepOffice

    Date: 02/20/2023

    Thank you for such an excellent review! We work hard to meet customer expectations, and we’re happy to hear that our expert support team has been able to assist you and provide a great experience. We appreciate your loyalty and being the most important of the MyTAXPrepOffice family. 
  • Review fromArthur C

    Date: 01/26/2023

    5 stars
    This is my fifth year using Mytaxprepoffice and I have been very pleased with this product. The price is also outstanding for the content it provides.

    MyTAXPrepOffice

    Date: 02/20/2023

    Thank you so much for the positive review and for being a loyal MyTAXPrepOffice customer for the past five years! We work hard every year to ensure our customers get the best tax software for a price that fits their budget! We are so pleased to hear that you enjoy using MyTAXPrepOffice, and we wish you all the best for a successful tax season!
  • Review fromGLORIA U

    Date: 01/25/2023

    5 stars
    Excellent software, very complete, simple and with very useful tools for both my office and my clients, excellent technical support, very fast, they always attend you quickly and effectively. I recommend it 100%

    MyTAXPrepOffice

    Date: 02/20/2023

    Thank you so much for your positive feedback! We're glad to have you as our customer and to see that you’re enjoying MyTAXPrepOffice.

    It makes us incredibly happy to know that we were able to help you achieve your goals. We'll continue working hard to provide you with an excellent experience.
  • Review fromDonna L

    Date: 01/24/2023

    4 stars
    This tax software is Easy to use and affordable. Customer service is awesome and and knowledgeable..

    MyTAXPrepOffice

    Date: 02/20/2023

    Thank you so much for taking the time to leave us such a great review! We aim to make our software just that! We are pleased to hear that we have met your expectations and promise to continue working hard to do so in the future. We are also glad our dedicated support team can fulfill your needs and give you the best customer experience.

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