Reviews

Review Details

• Review fromGlen S

  Date: 06/11/2025

  5 stars
  Not flashy, just hardworking guys who moved things efficiently. No unnecessary talking, no dragging out the time. They packed the truck smartly and nothing broke.
  

  Pinnacle Moving Group

  Date: 06/17/2025

  We truly appreciate you taking a moment to share your experience. Its great to hear that our team got the job done efficiently and with care.
  Our crews take pride in working hard, staying focused, and ensuring that your belongings are packed and transported safelywithout unnecessary delays. We're glad everything arrived intact and that the process met your expectations.
  Thank you again for choosing Pinnacle Moving Group. Should you need assistance in the future, were just a call away.

• Review fromToni L

  Date: 06/10/2025

  1 star
  The estimate was off by almost ********. The arrival of the furniture was over a month. No contact from none after they packed up. Took me almost a week to get any response back.Cant prove it, but think its a scam and a rip off.
  

  Pinnacle Moving Group

  Date: 06/17/2025

  We're sorry to hear about the difficulties you experienced during your move and appreciate you taking the time to share your feedback. What youve described regarding the price discrepancy, delayed delivery, and lack of communication is unacceptable and not reflective of the service we strive to provide.
  As a moving broker, Pinnacle Moving Group works with licensed carriers to coordinate moves, but it remains our responsibility to ensure the process is transparent and our customers are supported throughout. We understand how concerning it is to be left without updates once your items are in transit, and we take your concernsincluding those regarding the estimatevery seriously.
  Our team is currently reviewing the details of your file, and a representative will be reaching out to you today to discuss the situation further and explore options for resolution.
  Thank you again for bringing this to our attention. Were committed to doing everything we can to address it properly.

• Review fromDonna M

  Date: 06/02/2025

  1 star
  Do not hire this company for moving your belongings. I was quoted $3700 to move across state lines (1700 miles). Then a week before they were to arrive they called and asked me what we had to move. I gave them the list and the price was $5700. I agreed to that. The day they arrived they told me they could not get the belongings in and after they had some of the items on the curb, they told me it would now be $9700. But that did not include half of the items that were noted on the listing. Therefore we had to put the rest of our belongings in a storage shed and are looking at other options. Very disceptive and the cost was just unbelievable for what I was quoted. Now they have some of our belongings and I am not sure if we will get that back.
  

  Pinnacle Moving Group

  Date: 06/03/2025

  Thank you for taking the time to share your experience. We sincerely apologize for the frustration and inconvenience youve described. This is certainly not the level of service we aim to provide, and we take your concerns very seriously.
  We understand how upsetting it must have been to experience unexpected changes in pricing and uncertainty regarding your belongings. Our goal is always to provide transparent, fair, and reliable service, and we regret that your experience did not reflect that.
  We would like the opportunity to investigate this matter further and work toward a resolution. Please contact our customer service team directly at *********************************************************** with your booking details so we can review your case thoroughly.
  Your feedback is valuable in helping us improve our service, and we hope to make this right.

• Review fromJesse M

  Date: 05/28/2025

  5 stars
  I was expecting the usual delays, but these guys showed up ready and on time. No confusion or disorganization, just steady moving.
  

  Pinnacle Moving Group

  Date: 05/29/2025

  We really appreciate you taking the time to share your experience. It's great to hear that our team arrived on time and kept things running smoothly from start to finish. We aim to make every move as seamless and stress-free as possible, and we're glad we delivered on that for you. Looking forward to the opportunity to work with you again!

• Review fromRoger L

  Date: 05/27/2025

  5 stars
  Good crew. Clean truck, proper supplies, and respectful attitude throughout.
  

  Pinnacle Moving Group

  Date: 05/29/2025

  We're glad to hear that you were pleased with our crews professionalism, the cleanliness of the truck, and the quality of our service. We strive to maintain high standards on every job, and it's great to know we met your expectations. We appreciate your support and look forward to working with you again in the future.

• Review fromDale M. B

  Date: 05/22/2025

  5 stars
  All three movers were great. Very friendly and efficient the whole time. They packed and moved everything expertly. Its was a great experience and I would definitely hire them again!
  

  Pinnacle Moving Group

  Date: 05/24/2025

  Thank you for your wonderful feedback! We're thrilled to hear that our team made a positive impression with their friendliness, efficiency, and care. Providing a smooth and professional moving experience is always our goal, and its great to know we delivered. We truly appreciate your trust and would be happy to help you again in the future!

• Review fromRosalia C

  Date: 05/22/2025

  5 stars
  Did a great job moving everything. Would use them again in the future if needed. Highly recommend
  

  Pinnacle Moving Group

  Date: 05/24/2025

  We're glad to hear you were satisfied with the move and truly appreciate your recommendation. It means a lot to know you'd choose us again in the future we're always here when you need us!

• Review fromWilma R. F

  Date: 05/22/2025

  5 stars
  Was a pleasure to work with . Will be using you guys again :) thank you .
  

  Pinnacle Moving Group

  Date: 05/24/2025

  It was a pleasure working with you as well. We're grateful for your trust and look forward to assisting you again in the future. Dont hesitate to reach out whenever you need us!

• Review fromJeremiah M D

  Date: 05/22/2025

  5 stars
  Communicated professionally & their services are budget friendly and Movers are professional.
  

  Pinnacle Moving Group

  Date: 05/24/2025

  We're pleased to hear that you found our communication clear and professional, and that our services met both your expectations and your budget. Our team works hard to provide quality service at a great value, and your feedback means a lot to us.

• Review fromPauline B J

  Date: 05/22/2025

  5 stars
  They recently moved me to ********,** and everything went smooth. From the initial call all through the payment process and delivery everything was professional.
  

  Pinnacle Moving Group

  Date: 05/24/2025

  Thank you for your feedback! We're glad to hear your move to ********, ** went smoothly and that you found every step of the process professional. We appreciate your trust in our team.