Business Profile
Collections Agencies
Sequium Asset Solutions, LLCThis business is NOT BBB Accredited.
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This business has 1 alert
Complaints
Customer Complaints Summary
- 1,080 total complaints in the last 3 years.
- 349 complaints closed in the last 12 months.
If you've experienced an issue
Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:07/17/2025
Type:Service or Repair IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Im not liable for this debt with charter communications. I do not have a contract with sequium Asset Solutions. They did not provide me with the original contract a I requestedBusiness Response
Date: 07/21/2025
Good day,
Thank you for your correspondence submitted through the Better Business Bureau (BBB). We take all consumer complaints seriously and are committed to reviewing them thoroughly and fairly. Please be advised that Sequium Asset Solutions, LLC (Sequium) operates in full compliance with all applicable federal and state regulations. Additionally, Sequium does not own the referenced debt; rather, we are acting as a debt collector on behalf of ***********************
On December 2, 2024, ********************** engaged Sequium for the services of attempting to collect the outstanding balance on the following account:
Customer Name: ******** Kouecheu
Account Number: ************5166
Current Balance: $201.10
On December 3, 2024, in accordance with the Fair Debt Collection Practices Act (*****), Sequium sent you a Model Validation Notice via email to the email address ********************** advising you of your rights as it relates to this debt.
In review of your account, this matter was initially reported to the consumer reporting agencies on or around February 4, 2025. This reporting was done in accordance with Regulation F of the ***** which permits reporting no less than fourteen days after the debt collector has either spoken with you concerning the debt or sent to you the model validation notice via mail or electronically. Our records do not show that the December 3, 2024, Model Validation Notice returned. Additionally, our records do not reflect receipt of any disputes concerning this matter prior to this reporting which would have violated the Fair Credit Reporting Act (FCRA). In light of this, Sequiums actions were compliant with both the *****, ****, and any applicable state statutes.
Please be advised that, prior to your recent complaint, Sequium had not received any request from you for documentation to validate the debt. As such,Sequium has not violated your rights in any way as we have operated in full compliance with all applicable federal and state regulations.
Upon receiving your complaint, your account was placed in a dispute status. As a result, a request for tradeline deletion has been submitted to the credit reporting agencies, and your concern has been escalated to ********************** for further review. Please note that Sequium does not control the timing of when the credit bureaus process or reflects the deletion of this information on your credit report. Once we receive additional information from them, unless you request otherwise, we will be in contact to provide you with an update.
You may also feel free to email Sequium at ********************************** or reach out to Sequium at ************ for additional assistance.
Sequium Asset Solutions, LLC
KKLInitial Complaint
Date:07/16/2025
Type:Billing IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I AM NOT LIABLE FOR THIS DEBT WITH SEQUIUM ASSET SOLUTIONS I DO NOT HAVE AN ACCOUNT WITH COLLECTION AGENCY'S INFO THEY DID NOT PROVIDE ME WITH ORIGINAL CONTRACT AS REQUESTEDBusiness Response
Date: 07/21/2025
Good day,
Thank you for your correspondence submitted through the Better Business Bureau (BBB). We take all consumer complaints seriously and are committed to reviewing them thoroughly and fairly. Please be advised that Sequium Asset Solutions, LLC (Sequium) operates in full compliance with all applicable federal and state regulations. Additionally, Sequium does not own the referenced debt; rather, we are acting as a debt collector on behalf of ********
On May 12, 2025, ******* engaged Sequium for the services of attempting to collect the outstanding balance on the following account:
Customer Name: ******** ********
Account Number: ************3752
Current Balance: $347.46
On May 13, 2025, in accordance with the Fair Debt Collection Practices Act (*****), Sequium sent you a Model Validation Notice via email to the email address ********************* advising you of your rights as it relates to this debt.
In review of your account, this matter was initially reported to the consumer reporting agencies on or around July 15, 2025. This reporting was done in accordance with Regulation F of the ***** which permits reporting no less than fourteen days after the debt collector has either spoken with you concerning the debt or sent to you the model validation notice via mail or electronically. Our records do not show that the May 13, 2025, Model Validation Notice returned. Additionally, our records do not reflect receipt of any disputes concerning this matter prior to this reporting which would have violated the Fair Credit Reporting Act (FCRA). In light of this, Sequiums actions were compliant with both the *****, ****, and any applicable state statutes.
Please be advised that, prior to your recent complaint, Sequium had not received any request from you for documentation to validate the debt. As such,Sequium has not violated your rights in any way as we have operated in full compliance with all applicable federal and state regulations.
Enclosed with this response, please see attached documentation related to this debt. Collection attempts by Sequium will cease, providing you with sufficient time to review the documentation provided. In the meantime, if this addresses your concerns, you may visit ****************************** to explore available payment plan options and make a payment using a debit/credit card or checking account. Please use reference number ******** to log in. You may also feel free to email Sequium at ********************************** or reach out to Sequium at ************ for additional assistance.
Sequium Asset Solutions, LLC
KKLInitial Complaint
Date:07/16/2025
Type:Product IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
This company has repeatedly called me nonstop several times a day under different phone numbers every time I block it. I dont answer it because the caller ID states Scam Likely so I do not answer it. I want this to end!Business Response
Date: 07/21/2025
Good day,
Thank you for your correspondence submitted through the Better Business Bureau (BBB). We take all consumer complaints seriously and are committed to reviewing them thoroughly and fairly. Please be advised that Sequium Asset Solutions, LLC (Sequium) operates in full compliance with all applicable federal and state regulations. Additionally, Sequium does not own the referenced debt; rather, we are acting as a debt collector on behalf of ***************
On June 10, 2025, ************** engaged Sequium for the services of attempting to collect the outstanding balance on the following account:
Customer Name: ******* ******
Account Number: ******8455
Current Balance: $1,378.34
On June 11, 2025, in accordance with the Fair Debt Collection Practices Act (FDCPA), Sequium sent you a Model Validation Notice via email to the email address ********************** advising you of your rights as it relates to this debt.
Our records indicate that your account was placed with our office on June 10, 2025. Since that time, we have attempted to contact you at the telephone numbers **************; **************; **************. However,these efforts have been unsuccessful, as we have not reached you or any other party at any of those times, and no voicemail messages have been left.
Please be advised that all telephone calls were made as part of a lawful attempt to collect a debt. These calls were conducted in full compliance with the Telephone Consumer Protection Act (TCPA) and Regulation F, as we did not make direct contact with you, nor did we receive any communication from you requesting that we cease contact.
Following your complaint and request for telephone calls to cease, we have removed your telephone numbers and will not be placing any more calls to you at any of those numbers.
Should you require further assistance, feel free to contact Sequium via email at ********************************** or by phone at ************.
Sequium Asset Solutions, LLC
KKLInitial Complaint
Date:07/16/2025
Type:Billing IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I am requesting Experian to remove this collection off my credit report: Name: Sequium Asset Solution Account number: ******** Please delete all the late payments of this account: Name: ************* Financial Services Account Number: ***********Business Response
Date: 07/21/2025
Good day,
Thank you for your correspondence submitted through the Better Business Bureau (BBB). We take all consumer complaints seriously and are committed to reviewing them thoroughly and fairly. Please be advised that Sequium Asset Solutions,LLC (Sequium) operates in full compliance with all applicable federal and state regulations. Additionally, Sequium does not own the referenced debt;rather, we are acting as a debt collector on behalf of ********
On March 17, 2025, ******* engaged Sequium for the services of attempting to collect the outstanding balance on the following account:
Customer Name: *** *******
Account Number: **********7097
Current Balance: $337.92
On March 18, 2025, in accordance with the Fair Debt Collection Practices Act (*****), Sequium sent you a Model Validation Notice via email to the email address **************** advising you of your rights as it relates to this debt.
In review of your account, this matter was initially reported to the consumer reporting agencies on or around May 20, 2025. This reporting was done in accordance with Regulation F of the ***** which permits reporting no less than fourteen days after the debt collector has either spoken with you concerning the debt or sent to you the model validation notice via mail or electronically. Our records do not show that the March 18, 2025, Model Validation Notice returned. Additionally, our records do not reflect receipt of any disputes concerning this matter prior to this reporting which would have violated the Fair Credit Reporting Act (FCRA). In light of this, Sequiums actions were compliant with both the *****, ****, and any applicable state statutes.
On July 17, 2025, ******* recalled your account from our office, which subsequently closed your account in our office and a request for tradeline deletion has been submitted to the credit reporting agencies. Please note that Sequium does not control the timing of when the credit bureaus process or reflects the deletion of this information on your credit report.
If you should have any further questions or need additional assistance,please contact ******* directly.
Sequium Asset Solutions, LLC
KKLInitial Complaint
Date:07/16/2025
Type:Billing IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Date: 07/16/2025To Whom It May Concern,I am formally disputing the alleged ******* account you now claim to own or collect on. I hereby request immediate and full validation of this alleged debt. Be advised that a billing statement is not sufficient to validate this debt. Until proper validation is provided, you must cease all collection activity, including reporting to credit bureaus. This filing against Sequium is a continuation of a unresolved matter BBB complaint #*************** continues to report this account as a charged-off tradeline, even though they have now assigned or sold this debt to multiple different third-party collection agencies within the same month (July 2025). This activity results in duplicate reporting, inaccurate furnishing of data, and possible re-aging of the debt, in violation of FCRA 623(a)(1)(A) and the Furnisher Rule under 12 CFR 1022.42.REQUIRED VALIDATION:1.Proof of Assignment or Ownership Documentation showing the full chain of title for the alleged debt, including all assignments or sales from ******* to Sequium with dates and signatures.2.Original Contract with Complete Address A copy of the original agreement bearing my full legal name and complete residential address, including my apartment number.******* previously provided a copy of this contract, but it was incomplete and invalid, as it did not include my full address or apartment number. This omission materially affects the validity of the alleged agreement, raising concerns about misidentification, and the integrity of the documentation you may rely on.3. Proof of Licensing in ******** A copy of your active Illinois debt collection license, including license number, issuing agency, and expiration date.4.Verification of Legal Standing Evidence you are authorized to collect on this alleged debt5.Notice of Transfer showing when and how I was informed that this alleged debt had been sold or transferred to your company.Sincerely,******* ********Business Response
Date: 07/21/2025
Good day,
Thank you for your correspondence submitted through the Better Business Bureau (BBB). We take all consumer complaints seriously and are committed to reviewing them thoroughly and fairly. Please be advised that Sequium Asset Solutions, LLC (Sequium) operates in full compliance with all applicable federal and state regulations. Additionally, Sequium does not own the referenced debt; rather, we are acting as a debt collector on behalf of *****************
On July 3, 2025, ******* Wireless engaged Sequium for the services of attempting to collect the outstanding balance on the following account:
Customer Name: ******* ********
Account Number: **************
Current Balance: $2,001.69
On July 4, 2025, in accordance with the Fair Debt Collection Practices Act (FDCPA), Sequium sent you a Model Validation Notice via email to the email address ************************* advising you of your rights as it relates to this debt.
Please note, Sequium has neither purchased the debt in question nor received it through a transfer of ownership. As such, documentation relevant to those procedures does not apply in this case. Sequium is a debt collector acting on behalf of **************** to recover the outstanding balance.
Your account has been placed in a dispute status, and your concern has been escalated to ******* Wireless for further review. Once we receive additional information from them, unless you request otherwise, we will be in contact to provide you with an update.
Concerning the reporting of this debt to the consumer reporting agencies, Sequium Asset Solutions, LLC does not report to any of the consumer reporting agencies on behalf of ****************. Please contact *******s recovery department at ************** if you have any questions regarding their credit reporting practices.
Sequium Asset Solutions, LLC
KKLCustomer Answer
Date: 07/21/2025
Complaint: 23608302
I am rejecting this response because:I appreciate Sequium's response; however, it fails to address the core issues of my original complaint.
1. Sequium Asset Solutions is not licensed to collect debt in the *****************. Under the ************************** Act (225 ILCS 425), it is unlawful to collect debts from Illinois residents without a valid license. ********************** is attempting to collect from an Illinois resident despite not being registered with the ************************************************************ (*****). This is a direct violation of Illinois law, and any attempt to collect or communicate about this debt is invalid and unlawful.
2. Sequium is attempting to validate the debt without sufficient documentation. Despite claiming that a Model Validation Notice was sent on July 4, 2025, I did not receive verifiable documentation of the alleged ******* Wireless debt such as a signed contract, billing history, or itemized statements. Under FDCPA 809(b), I have a right to receive actual validation, not just a form notice.
3. Conflicting ownership claims render this debt unverified. **************** has provided contradictory statements about the status of this account. At one point, *********************** (***) was claimed to be the owner. Now, Sequium claims to be a third-party collector acting on behalf of *******. This inconsistency violates **** requirements and raises serious doubts about the validity and chain of custody of the alleged debt.
4. Sequium admits they do not furnish data to credit bureaus yet ********** and other **** continue to verify the account based on unlicensed and unverified sources. This indicates systemic misrepresentation under both the **** and FDCPA.
In light of these facts, I am renewing my demand that Sequium immediately cease all collection activity, acknowledge the illegality of their attempts to collect in ********, and confirm that no further communication will be made regarding this alleged account.Sincerely,
******* ********Business Response
Date: 07/25/2025
Good day,
Sequium Asset Solutions, LLC acknowledges receipt of your rejection of our response to your Better Business Bureau (BBB) complaint.
On July 3, 2025, **************** engaged Sequium for the services of attempting to collect the outstanding balance on the following account:
Customer Name: ******* ********
Account Number: **************
Current Balance: $2,001.69
On July 4, 2025, in accordance with the Fair Debt Collection Practices Act (FDCPA), Sequium sent you a Model Validation Notice via email to the email address ************************* advising you of your rights as it relates to this debt.
Sequium is licensed in the state of ******** to collect. Our license number is ********.
Please note,Sequium has neither purchased the debt in question nor received it through a transfer of ownership. As such, documentation relevant to those procedures does not apply in this case. Sequium is a debt collector acting on behalf of **************** to recover the outstanding balance. As such, there is no conflicting ownership as Sequium does not own the referenced debt; rather, we are acting as a debt collector on behalf of ****************.
The original response was not an attempt to validate the debt, as stated in the original response, your account has been placed in a dispute status, and your concern has been escalated to ******* Wireless for further review. Once we receive additional information from them, unless you request otherwise, we will be in contact to provide you with an update.
Regarding the reporting of this debt to the consumer reporting agencies, Sequium Asset Solutions, LLC does not report to any of the consumer reporting agencies on behalf of ****************. Please contact Verizons recovery department at ************** if you have any questions regarding their credit reporting practices.
Sequium Asset Solutions, LLC
KKLCustomer Answer
Date: 07/27/2025
Complaint: 23608302
I am rejecting this response because:To Whom It May Concern,
I have received information indicating that Sequium Asset Solutions claims to hold a valid license to collect debts in the State of ********. However, after independently verifying this information through the ************************************************************ (*****), I found that this claim is not supported by public records.
A search of the ****** official website reveals that Sequium Asset Solutions does not currently hold a valid debt collection license in ********. The only licenses associated with the company are tied to three different out-of-state locations, none of which are registered or authorized to operate in ********. As per Illinois law, any debt collector engaging with Illinois residents must be licensed in-state to legally collect or attempt to collect debts.
Therefore, if Sequium is acting as a debt collector on behalf of ******* or any other party in this matter, they may be doing so in violation of Illinois state law. This raises additional concerns about the legitimacy and legality of Verizons placement of this account, and further undermines their position regarding ownership and enforcement of this alleged debt.
I request that this issue be taken seriously and that ******* provide clear, verifiable documentation of all third parties theyve authorized to collect on this account, including proof of compliance with Illinois licensing requirements. Until then, I maintain that any collection efforts from Sequium regarding this account are unauthorized and potentially unlawful under state regulations.
Sincerely,
******* ChisdterBusiness Response
Date: 08/01/2025
Good day,
Sequium Asset Solutions, LLC acknowledges receipt of your rejection of our response to your Better Business Bureau (BBB) complaint.
On July 3, 2025, **************** engaged Sequium for the services of attempting to collect the outstanding balance on the following account:
Customer Name: ******* ********
Account Number: **************
Principal Balance: $1,696.35
Collection Cost: $305.34
Current Balance: $2,001.69
On July 4, 2025, in accordance with the Fair Debt Collection Practices Act (FDCPA), Sequium sent you a Model Validation Notice via email to the email address ************************* advising you of your rights as it relates to this debt.
Sequium is licensed in the state of ******** to collect. The license number provided to you in the original response was written incorrectly. We apologize for the error. Enclosed is a copy of our Illinois license.
Again, ********************** has neither purchased the debt in question nor received it through a transfer of ownership. Sequium is a debt collector acting on behalf of **************** to recover the outstanding balance. As such, there is no conflicting ownership as Sequium does not own the referenced debt; rather, we are acting as a debt collector on behalf of ****************.
Sequium is a licensed agency in the State of ********. Please note that we do not report on behalf of ****************, as they manage their own credit reporting. For any inquiries regarding ******** credit reporting practices, we recommend contacting their recovery department directly at **************.
Enclosed with this response, please see attached documentation related to this debt. Collection attempts by Sequium will cease, providing you with sufficient time to review the documentation provided. In the meantime, if this addresses your concerns, you may visit ****************************** to explore available payment plan options and make a payment using a debit/credit card or checking account. Please use reference number ******** to log in. You may also feel free to email Sequium at ********************************** or reach out to Sequium at ************ for additional assistance.
Sequium Asset Solutions, LLC
KKLCustomer Answer
Date: 08/01/2025
Complaint: 23608302
I am rejecting this response because:I am responding to Sequiums demand that I set up a payment plan for a debt I do not owe. I have never had a contract or agreement with Sequium Asset Solutions, and this is my first time hearing about them as a collector in relation to this alleged ******* account.
********************** does not disclose the states they are licensed to operate in on their IDFPR license record, unlike other debt collectors. This raises concern about your authority to collect in *********
Sequium claims they are authorized to collect on behalf of *******, but I have received direct communication from ******* on July 9, 2025, confirming that TSI (not Sequium) is the agency that owns the account. However, in this BBB response, Sequium claims ******* assigned the account to them on July 3, 2025, which presents a clear conflict in ownership and chain of custody.
Furthermore, the documentation Sequium provided (such as billing statements) is not a valid method of debt verification under the Fair Credit Reporting Act (FCRA) or Fair Debt Collection Practices Act (FDCPA). Billing statements only show someone owes ******* not that I owe Sequium. A proper validation would includeA bill of sale or chain of assignment proving Sequium has legal ownership or collection rights to this debt
Proof that I had a direct contractual relationship with Sequium, which I never have
Additionally, the contract ******* provided previously was not signed, and the only other version I received contained a forged signature, which further discredits the legitimacy of this alleged debt.
Until valid and legally acceptable documentation is provided showing that:
1.This debt belongs to me, and
2.Sequium has the legal right to collect it,
I will not be making any payments. Continuing to attempt collection without proper documentation may constitute a violation of the FDCPA. Further, the balance Sequium is attempting to collect does not match the balance ******* claims is allegedly owed. This inconsistency in the amount being pursued is concerning and may constitute a violation of the Fair Debt Collection Practices Act (FDCPA), which prohibits deceptive or misleading representations of a debt. Since you have failed to provide sufficient documentation validating that this debt is mine and that you have the legal right to collect it, I am now formally requesting that you cease all further communication with me under my rights granted by the Fair Debt Collection Practices Act (FDCPA), 15 U.S.C. 1692c(c).
Any further attempts to contact me regarding this alleged debt, including phone calls, emails, or mailed notices, will be considered harassment and a direct violation of federal law.Sincerely,
******* ********Initial Complaint
Date:07/14/2025
Type:Billing IssuesStatus:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I am filing a formal complaint against SEQUIUM ASSET SOLUTION regarding collection account #********, which was reported to the credit bureaus without prior notice or debt validation as required by the Fair Debt Collection Practices Act (FDCPA) and Fair Credit Reporting Act (FCRA). This account has caused serious financial harm, including damage to my credit score, loss of housing opportunities, and denial of essential benefits.I was never notified about this alleged debt, nor given the 30-day period to respond or dispute it, as required under 15 U.S.C. 1692g(a). No written validation was provided outlining the original creditor, amount owed, or my right to dispute (15 U.S.C. 1692g(b)). The debt was reported prematurely, violating federal guidelines, and no itemized accounting or chain of assignment has been provided despite multiple requests.I also requested a signed contract proving I agreed to this debt, proof of SEQUIUMs legal authority to collect, and documentation confirming the debts legitimacy. None of this has been provided, and the account remains on my credit report, inaccurately impacting my financial standing.I am requesting the immediate deletion of this account from all credit bureaus and a full waiver of the debt. If this matter is not resolved promptly, I will escalate the issue to the ************************************ (****), the ***, and my state Attorney General. Please respond in writing with confirmation that this account has been removed.Business Response
Date: 07/16/2025
Good day,
Thank you for your correspondence submitted through the Better Business Bureau (BBB). We take all consumer complaints seriously and are committed to reviewing them thoroughly and fairly. Please be advised that Sequium Asset Solutions, LLC (Sequium) operates in full compliance with all applicable federal and state regulations. Additionally, Sequium does not own the referenced debt; rather, we are acting as a debt collector on behalf of AT&T Mobility.
On May 17, 2025, AT&T Mobility engaged Sequium for the services of attempting to collect the outstanding balance on the following account:
Customer Name: ******* *****
Account Number: ********3869
Current Balance: $19,439.79
On May 20, 2025, in accordance with the Fair Debt Collection Practices Act (*****), Sequium sent you a Model Validation Notice via email to the email address ********************** advising you of your rights as it relates to this debt.
Please be advised that, prior to your recent complaint, Sequium had not received any request from you for documentation to validate the debt. As such,Sequium has not violated your rights in any way as we have operated in full compliance with all applicable federal and state regulations.
In review of your account, this matter was initially reported to the consumer reporting agencies on or around July 8, 2025. This reporting was done in accordance with Regulation F of the ***** which permits reporting no less than fourteen days after the debt collector has either spoken with you concerning the debt or sent to you the model validation notice via mail or electronically. Our records do not show that the May 20, 2025, Model Validation Notice returned. Additionally, our records do not reflect receipt of any disputes concerning this matter prior to this reporting which would have violated the Fair Credit Reporting Act (FCRA). In light of this, Sequiums actions were compliant with both the *****, ****, and any applicable state statutes.
Upon receiving your complaint, your account was placed in a dispute status. As a result, a request for tradeline deletion has been submitted to the credit reporting agencies on or around July 15, 2025. Please note that Sequium does not control the timing of when the credit bureaus process or reflects the deletion of this information on your credit report.
Enclosed with this response, please see attached documentation related to this debt. Collection attempts by Sequium will cease, providing you with sufficient time to review the documentation provided. In the meantime, if this addresses your concerns, you may visit ****************************** to explore available payment plan options and make a payment using a debit/credit card or checking account. Please use reference number ******** to log in. You may also feel free to email Sequium at ********************************** or reach out to Sequium at ************ for additional assistance.
Sequium Asset Solutions, LLC
KKLCustomer Answer
Date: 07/16/2025
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
******* *****Initial Complaint
Date:07/13/2025
Type:Billing IssuesStatus:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I am writing to request my collection for $5713 be removed from my credit report and that the collection agency cease to communicate with me regarding this debt. I paid off my monthly rent of $915 for my apartment with The Hedge Apartments for every month that I was a resident before ending my lease early with The Hedge Apartments. My uncollected security deposit covered the early termination fee. There was no damage to the apartment and it was fully emptied of all furniture and other objects at the time of my move-out. It is impossible to me to have been charged with such an absurd debt and that my credit score should be depleted for it. This debt charge is for over 6 months of unpaid rent in that studio apartment and I do not see how it is possible for me to have ever incurred it.Business Response
Date: 07/14/2025
Good day,
Thank you for your correspondence submitted through the Better Business Bureau (BBB). We take all consumer complaints seriously and are committed to reviewing them thoroughly and fairly. Please be advised that Sequium Asset Solutions, LLC (Sequium) operates in full compliance with all applicable federal and state regulations. Additionally, Sequium does not own the referenced debt; rather, we are acting as a debt collector on behalf of The Hedge Apartments (Hedge 1).
On May 22, 2025, The Hedge Apartments (Hedge 1) engaged Sequium for the services of attempting to collect the outstanding balance on the following account:
Customer Name: ******* **
Account Number: ****3309
Current Balance: $5,713.28
On May 23, 2025, in accordance with the Fair Debt Collection Practices Act (FDCPA), Sequium sent you a Model Validation Notice via email to the email address **************** advising you of your rights as it relates to this debt.
Enclosed with this response, please see attached documentation related to this debt.
Following your complaint and request for all communications to cease-and-desist, please be advised that Sequium has closed your account in our office. As a result, a request for tradeline deletion has been submitted to the credit reporting agencies on or around July 14, 2025, and your account has been returned to The Hedge Apartments (Hedge 1). Please note that Sequium does not control the timing of when the credit bureaus process or reflects the deletion of this information on your credit report. There will be no further contact from Sequium regarding this matter
If you should have any further questions or need additional assistance,please contact The Hedge Apartments (Hedge 1) directly.
Sequium Asset Solutions, LLC
KKLCustomer Answer
Date: 07/14/2025
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
******* **Initial Complaint
Date:07/13/2025
Type:Customer Service IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I am not liable for this debt with SEQUIUM ASSET SOLUTIONS, LLC, I do not have a contract with SEQUIUM ASSET SOLUTIONS, LLC, they did not provide me with the original contract as i requestedBusiness Response
Date: 07/14/2025
Good day,
Thank you for your correspondence submitted through the Better Business Bureau (BBB). We take all consumer complaints seriously and are committed to reviewing them thoroughly and fairly. Please be advised that Sequium Asset Solutions, LLC (Sequium) operates in full compliance with all applicable federal and state regulations. Additionally, Sequium does not own the referenced debt; rather, we are acting as a debt collector on behalf of ***************
On December 3, 2024, ************** engaged Sequium for the services of attempting to collect the outstanding balance on the following account:
Customer Name: ****** ********
Account Number: ******4010
Current Balance: $2,771.02
On December 5, 2024, in accordance with the Fair Debt Collection Practices Act (*****), Sequium sent you a Model Validation Notice via email to the email address ************************** advising you of your rights as it relates to this debt.
In review of your account, this matter was initially reported to the consumer reporting agencies on or around March 7, 2025. This reporting was done in accordance with Regulation F of the ***** which permits reporting no less than fourteen days after the debt collector has either spoken with you concerning the debt or sent to you the model validation notice via mail or electronically. Our records do not show that the December 5, 2024, Model Validation Notice returned. Additionally, our records do not reflect receipt of any disputes concerning this matter prior to this reporting which would have violated the Fair Credit Reporting Act (FCRA). In light of this, Sequiums actions were compliant with both the *****, ****, and any applicable state statutes.
Please be advised that, prior to your recent complaint, Sequium had not received any request from you for documentation to validate the debt. As such,Sequium has not violated your rights in any way as we have operated in full compliance with all applicable federal and state regulations.
Your account has been placed in a dispute status. As a result, a request for tradeline deletion has been submitted to the credit reporting agencies, on or around July 14, 2025, and your concern has been escalated to ************** for further review. Please note that Sequium does not control the timing of when the credit bureaus process or reflects the deletion of this information on your credit report. Once we receive additional information from them, unless you request otherwise, we will be in contact to provide you with an update.
Should you require further assistance, feel free to contact Sequium via email at ********************************** or by phone at ************.
Sequium Asset Solutions, LLC
KKLInitial Complaint
Date:07/09/2025
Type:Order IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I am not liable for this debt with ATT Mobility. I do not have a contract with Sequium asset Solution. They did not provide me with the original contract as I requested.Business Response
Date: 07/14/2025
Good day,
Thank you for your correspondence submitted through the Better Business Bureau (BBB). We take all consumer complaints seriously and are committed to reviewing them thoroughly and fairly. Please be advised that Sequium Asset Solutions, LLC (Sequium) operates in full compliance with all applicable federal and state regulations. Additionally, Sequium does not own the referenced debt; rather, we are acting as a debt collector on behalf of AT&T Mobility.
On May 13, 2025, AT&T Mobility engaged Sequium for the services of attempting to collect the outstanding balance on the following account:
Customer Name: ******* *******
Account Number: ********0680
Current Balance: $1,317.70
On May 16, 2025, in accordance with the Fair Debt Collection Practices Act (*****), Sequium sent you a Model Validation Notice via email to the email address ********************** advising you of your rights as it relates to this debt.
In review of your account, this matter was initially reported to the consumer reporting agencies on or around July 1, 2025. This reporting was done in accordance with Regulation F of the ***** which permits reporting no less than fourteen days after the debt collector has either spoken with you concerning the debt or sent to you the model validation notice via mail or electronically. Our records do not show that the May 16, 2025, Model Validation Notice returned. Additionally, our records do not reflect receipt of any disputes concerning this matter prior to this reporting which would have violated the Fair Credit Reporting Act (FCRA). In light of this, Sequiums actions were compliant with both the *****, ****, and any applicable state statutes.
Please be advised that, prior to your recent complaint, Sequium had not received any request from you for documentation to validate the debt. As such,Sequium has not violated your rights in any way as we have operated in full compliance with all applicable federal and state regulations.
On July 9, 2025, Sequium received a credit bureau dispute submitted on your behalf. As a result, a request for tradeline deletion was submitted to the credit reporting agencies on or around July 10, 2025. Please note that Sequium does not control the timing of when the credit bureaus process or reflects the deletion of this information on your credit report.
Enclosed with this response, please see attached documentation related to this debt. Collection attempts by Sequium will cease, providing you with sufficient time to review the documentation provided. In the meantime, if this addresses your concerns, you may visit ****************************** to explore available payment plan options and make a payment using a debit/credit card or checking account. Please use reference number ******** to log in. You may also feel free to email Sequium at ********************************** or reach out to Sequium at ************ for additional assistance.
Sequium Asset Solutions, LLC
KKLInitial Complaint
Date:07/09/2025
Type:Order IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I am not liable for this debt with DIRECTV, I do not have a contract with SEQUIUM ASSET SOLUTION, they did not provide me with the original contract as I requested.Business Response
Date: 07/10/2025
Good day,
Thank you for your correspondence submitted through the Better Business Bureau (BBB). We take all consumer complaints seriously and are committed to reviewing them thoroughly and fairly. Please be advised that Sequium Asset Solutions, LLC (Sequium) operates in full compliance with all applicable federal and state regulations. Additionally, Sequium does not own the referenced debt; rather, we are acting as a debt collector on behalf of ********
On March 26, 2025, DIRECTV engaged Sequium for the services of attempting to collect the outstanding balance on the following account:
Customer Name: Devarjae **********
Account Number: *****3895
Current Balance: $403.80
On March 27, 2025, in accordance with the Fair Debt Collection Practices Act (*****), Sequium sent you a Model Validation Notice via email to the email address ************************* advising you of your rights as it relates to this debt.
In review of your account, this matter was initially reported to the consumer reporting agencies on or around May 20, 2025. This reporting was done in accordance with Regulation F of the ***** which permits reporting no less than fourteen days after the debt collector has either spoken with you concerning the debt or sent to you the model validation notice via mail or electronically. Our records do not show that the March 27, 2025, Model Validation Notice returned. Additionally, our records do not reflect receipt of any disputes concerning this matter prior to this reporting which would have violated the Fair Credit Reporting Act (FCRA). In light of this, Sequiums actions were compliant with both the *****, ****, and any applicable state statutes.
Upon receiving your complaint, your account was placed in a dispute status. As a result, a request for tradeline deletion has been submitted to the credit reporting agencies on or around July 9, 2025. Please note that Sequium does not control the timing of when the credit bureaus process or reflects the deletion of this information on your credit report.
Enclosed with this response, please see attached documentation related to this debt. Collection attempts by Sequium will cease, providing you with sufficient time to review the documentation provided. In the meantime, if this addresses your concerns, you may visit ****************************** to explore available payment plan options and make a payment using a debit/credit card or checking account. Please use reference number ******** to log in. You may also feel free to email Sequium at ********************************** or reach out to Sequium at ************ for additional assistance.
Sequium Asset Solutions, LLC
KKL
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