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Business Profile

Mobile Phone Service

Cricket Wireless, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Mobile Phone Service.

Reviews

This profile includes reviews for Cricket Wireless, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Cricket Wireless, LLC has 629 locations, listed below.

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    Customer Review Ratings

    1.12

    Average of 161 Customer Reviews

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    Review Details

    • Kevin K

      Date: 08/09/2022

      The manager at 2010 ********* in ******** ******* lied to me about the phone I had purchased. I run a lot of big apps and deliver for 4 different companies. I stated to the manager that I needed something 64 gb or higher and he sold me an ovation 2 knowing it only had 32 gb. I paid $80 extra because I believed it was a 64, based off what the salesman said. A few days later I discovered the phone was only 32 and when I mentioned it to him he brushed it off like it wasn't a big deal and tried selling a me a chip to increase the space. To begin the phone didn't work right and would t charge in my car, only on the block. So I paid $40 even though I had insurance on it, just to get a new one, and it is the same problem. I feel like a fool for trusting anyone that works at Cricket, especially the stores manager. I want a new phone, top of the line with insurance coverage or I want to be compensated for the all the phones I've gone through because of Cricket.

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