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Important information
- Additional Info:BBB's investigation revealed this company is not located in Atlanta, Georgia.
The address provided to consumers by the scammer has been used to mislead people into believing the company is a Georgia organization. BBB has been unable to locate a physical address for Cottage Bichons Home and advises consumers to use extreme caution if an offer is made by Cottage Bichons Home.
If you have attempted to buy a puppy from Cottage Bichons Home and feel you were a victim of a scam, please visit bbb.org/scamtracker and let us know. The information you provide may help others not be victims.
BBB's role in the marketplace is to promote and foster ethical relationships between businesses and the public through voluntary self-regulation efforts. BBB is a not-for-profit organization that works with both BBB Accredited and non-accredited businesses to help build a stronger foundation for customer relationships and marketplace trust.
We received a submission in BBB's Scam Tracker regarding the marketplace practices of Cottage Bichons Home.
The consumer alleged that they received a contract from Cottage Bichons Home regarding payment and information about a puppy. The consumer stated they sent partial payment but did not get a receipt or a response form Cottage Bichons Home. The consumer further alleges they requested a refund from Cottage Bichons Home but has never heard back.
BBB asked Cottage Bichons Home to respond to the consumer's allegations.
Cottage Bichons Home did not respond to BBB.
BBB asked Cottage Bichons Home to provide answers to the following questions:
1. BBB was unable to locate the required competency license for your company name in Georgia. Please provide your license information.
2. You list Phenomenal Bichons on your website. What is your affiliation with this firm?
3. What is the telephone number for your company?
Cottage Bichons Home did not respond to BBB.
So that BBB may provide the most accurate and transparent information on Cottage Bichons Home to consumer inquiries, we sent our Standard Business Questionnaire for their completion and return.
Also requested were copies of any written agreements, contracts, literature, brochures and marketing materials used by Cottage Bichons Home.
Cottage Bichons Home did not respond to BBB's requests for information.
Business Details
- Local BBB:
- BBB Atlanta & NE Georgia
- BBB File Opened:
- 7/27/2020
- Alternate Names:
- Cottage Bichons
- Phenomenal Bichons
- Business Management:
- David Ngyuen, Owner
Additional Contact Information
- Principal Contacts
- David Ngyuen, Owner
- Customer Contacts
- David Ngyuen, Owner
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