Reviews
Customer Review Ratings
Average of 372 Customer Reviews
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Review fromTom B
Date: 09/30/2022
5 starsGreat service received text as well as call prior to arrival. Very careful in moving furniture out through door. Would use your service again.
LoadUp
Date: 10/11/2022
Thank you for your review!Review fromBianca P
Date: 09/29/2022
1 starHorrible, horrible. They showed up *************************************************************** confirm 3 times. I wrote into their customer service, and they stopped responding and just sent me a survey without even talking to the driver.LoadUp
Date: 09/30/2022
Thank you for taking the time to bring this to our attention. We know how valuable your time is, and we deeply apologize for the delay. We always strive for the best customer service, and we are very sorry your experience did not live up to that. If there is anything we can do to make your LoadUp experience more positive, please let us know.Review fromTom S
Date: 09/28/2022
5 starsDriver was friendly and efficient. Great service. I would use them againLoadUp
Date: 09/30/2022
Thank you!Review fromCharles H
Date: 09/21/2022
3 starsThey did not show up when scheduled the 1st time - very frustrating. However, they did show up at the rescheduled appointment. Very cordial and prompt.LoadUp
Date: 09/22/2022
Thank you for taking the time to bring this to our attention. We deeply apologize for the Loader delay. We are glad that your experience ended on a good note.Review fromBrenda M
Date: 09/21/2022
5 starsThree men arrived to unpack and set up a mattress and box springs. All the men were careful and very respectful. I would hire them again.LoadUp
Date: 09/22/2022
Thank you!Review fromDonna D
Date: 09/18/2022
5 starsI called a competitor that advertises on TV and they would not quote me a price. So I found LoadUp and was given a price and a pick up time within 24 hours of my inquiry--all online!! **** showed up with his lovely friendly assistant and took the piece of furniture out. Very friendly called 20 minutes prior to arrival. Even on a Sunday. Please please give these guys a chance. Oh and the price? Check it out for yourself. Better price than movers or friends. So happy!LoadUp
Date: 09/20/2022
Thank you for your review!Review fromcarol V
Date: 08/18/2022
5 starsGetting rid of a king size mattress can be difficult but **** and **** made it look easy! The whole process from contacting Loadup through to move out was also easy. Everyone very friendly and efficient. Reasonably priced too.LoadUp
Date: 08/19/2022
Thank you for your review!Review fromTammara M
Date: 08/17/2022
5 starsEverything went smoothly with my couch pickup. I was called before arrival and both of the men were very friendly and professional. I will use them again.LoadUp
Date: 08/18/2022
Thank you for your review!Review fromA J.
Date: 08/14/2022
5 starsThis was truly an amazing experience. I went on the reviews and they were correct. Everything was professional. My driver and pick up person was ***. He was on time. He came and was very respectful and professional. I had a 2 piece sectional I needed removed. It was challenging getting it out of my door but he did it. I would definitely use this service again and hope I get the same person. The price was reasonable for the service provided. Im a very happy and satisfied customer!LoadUp
Date: 08/15/2022
Thank you so much for your review!Review fromJoann L
Date: 08/11/2022
5 stars*** was a sub contractor and was superb! Texted me and he was in the area early so he came ahead of time since we were fine with it. Friendly and knowledgeable and quick. Would recommend *** anytime.LoadUp
Date: 08/12/2022
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