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Business Profile

Hotel Reservation

HotelPlanner.com

Headquarters

Reviews

This profile includes reviews for HotelPlanner.com's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

HotelPlanner.com has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Customer Review Ratings

    4.08/5 stars

    Average of 1,758 Customer Reviews

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    Leave a Review

    Review Details

    • Review fromLori T

      Date: 08/18/2024

      5 stars
      He was very polite and helpful and professional. So glad he was able to help me
    • Review fromAngela S

      Date: 08/17/2024

      5 stars
      He did a great job and answered all ofy questions... professional and courteous.
    • Review fromJoy H

      Date: 08/17/2024

      5 stars
      Great job very helpful. He was extremely patient. We would call again.

      HotelPlanner.com

      Date: 08/21/2024

      Hello Joy, 


      Thank you for your feedback! We are happy to hear that our team was able to assist you with your booking, we're always happy to help. Thank you for choosing HotelPlanner, we hope you keep us in mind for your future travel needs!


      Kindly, 


      *********************************

    • Review fromSandy V

      Date: 08/16/2024

      5 stars
      He was pleasant and incredibly helpful. So nice to speak with someone who cares about its patrons.
    • Review fromNancy D

      Date: 08/16/2024

      5 stars
      Very knowledgeable- friendly- pleasure to work with. And provided all information and booked room.
    • Review fromTaylor W

      Date: 08/16/2024

      5 stars
      ****** went above and beyond to help us find availability, would def enjoy working with him in the future.
    • Review fromMark H

      Date: 08/15/2024

      5 stars
      Grrrreat Job! Cant wait to celebrate our one year anniversary with you ??????

      HotelPlanner.com

      Date: 08/16/2024

      Hello ****, 

      Thank you for your feedback! We are happy to hear that our team was able to assist you with your booking, we're always happy to help. Thank you for choosing HotelPlanner, we hope you keep us in mind for your future travel needs!

      Kindly, 

      *********************************

    • Review fromJeanne G

      Date: 08/15/2024

      1 star
      The price I was quoted for a room is was $129. The fee charged by this company was $215.86. I have been unable to reach anyone at the company to dispute the charge.
    • Review fromEric W

      Date: 08/15/2024

      5 stars
      Great customer service confirmed everything.Great job ?? I'm very happy with the service I received
    • Review fromPaula G

      Date: 08/15/2024

      1 star
      Would not even take the time to listen to my problem. Talked over me

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