Reviews
This profile includes reviews for HotelPlanner.com's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 1,758 Customer Reviews
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Review fromStephen F
Date: 09/26/2025
5 stars**** was excellent in getting another room for my wife and I at another hotel with wheelchair accessibility.Review fromRobert R
Date: 09/25/2025
5 stars********* did an excellent job helping me book 2 rooms for my mother and her nurse. He made sure they joined together .Review fromDiane D
Date: 09/24/2025
5 starsVery pleasant and wonderful sense of humor! Achieved what I asked and got me quickly taken care of.Thank you ??Review fromDebbie S
Date: 09/24/2025
5 starsVery nice and thorough very pleasant to speak with we're definitely recommend your Motel very friendly peopleReview fromLisa M
Date: 09/23/2025
5 starsGreat customer service, friendly and helpful, very professional. Thank youReview fromGuyette H
Date: 09/23/2025
5 starsAnnie promptly and courteously took care of my detailed reservation.
HotelPlanner.com
Date: 09/24/2025
Hello *******,
Thank you for taking the time to reach out and provide valuable feedback!
Kindly,
******* Planelles
Review fromDarrell C
Date: 09/23/2025
1 starSeptember 8th, we booked 3 nights at ***************** *******. For September 8th 9th and 10th, we had to cancel last two nights because wife fell and broke her hand and 2 fingers.Motel 6 sent to HotelPlanner refund To you for $186. I have emailed several times the say cant find my reservation and, itinerary number HUCYQG693NYHotelPlanner.com
Date: 09/24/2025
Greetings *******,
I'd love to help! Please provide me with the itinerary number beginning in H for your reservation, feel free to escalate it to me personally at *********************************** I look forward to hearing back from you and assisting!
Kindly,
******* Planelles
Review fromMelinda M
Date: 09/22/2025
5 starsEmilio was extremely helpful and friendly. I had a unique situation and he was amazing!Review fromMary T
Date: 09/22/2025
5 starsI thank you for your help. I am traveling with a friend that is highly allergic to dogs. You guaranteed she will have a non-pet room. I will keep this text and comment further after our stay. My friend will know almost immediately if her room has housed pets.HotelPlanner.com
Date: 09/23/2025
Greetings ****,
Thank you for your feedback! We're happy to hear that our team was able to assist you with your booking, we're always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!
Kindly,
******* Planelles
Review fromAquilla L
Date: 09/21/2025
5 stars****** was amazing he was courteous and knowledgeable about my needs 5 stars to ******HotelPlanner.com
Date: 09/23/2025
Hello Aquilla,
Thank you for taking the time to reach out and provide us with valuable feedback!
Kindly,
******* Planelles
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