Reviews
This profile includes reviews for HotelPlanner.com's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 1,759 Customer Reviews
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Review fromVickie R
Date: 09/06/2024
5 starsTyler was very cuteous and knowledgeable was alot of help to me thank u??Review fromLori S
Date: 09/06/2024
1 starYou lied to me. I asked if you were with that hotel and you said yes. You actually are a reservation 3rd party which I was trying to avoid. Terrible service
HotelPlanner.com
Date: 09/10/2024
Good Afternoon,
We apologize for this interaction, but Id love to assist you! Please reach out to me with any further concerns and Id be more than happy to further assist you. Feel free to reach out to me personally at *********************************** I look forward to hearing back from you!
Kindly,
*****************************;
Review fromCyndi S
Date: 09/06/2024
5 starsSuper nice, was easy to understand and was able to book our room with ease. Great customer service!HotelPlanner.com
Date: 09/09/2024
Hello *****,
Thank you for taking the time to give us a 5-star rating! We understand the importance of a hassle-free booking, and we're glad we could provide that for you. Thank you for allowing HotelPlanner to be a part of your travel plans!
Kindly,
*****************************;
Review fromfaith d
Date: 09/06/2024
5 starsIvory was great! She was polite, articulate, efficient I would hire her!!HotelPlanner.com
Date: 09/09/2024
Hello Faith,
Thank you for your feedback! We are happy to hear that our team was able to assist you with your booking, we're always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!
Kindly,
*****************************;
Review fromWinnie W
Date: 09/06/2024
1 starHORRIBLE SERVICE! They alway try to manipulate the consumer when making a reservation!HotelPlanner.com
Date: 09/10/2024
Good Afternoon,
We apologize for this interaction, but Id love to assist you! Please reach out to me with any further concerns and Id be more than happy to further assist you. Feel free to reach out to me personally at *********************************** I look forward to hearing back from you!
Kindly,
*****************************;
Review fromKim S
Date: 09/05/2024
5 starsVery good to work with , took care of everything promptlyHotelPlanner.com
Date: 09/09/2024
Hello ***,
We appreciate you taking the time to give us a 5-star rating! Providing exceptional customer service is at the core of what we do, and we're happy to hear you had such a lovely experience with us. Thank you for choosing HotelPlanner, we hope you keep us in mind for your future travel needs!
Kindly,
*****************************;
Review fromPeggy S
Date: 09/05/2024
5 stars******* was excellent on the phone with me. Thank you, *******.HotelPlanner.com
Date: 09/09/2024
Hello *****,
We appreciate you taking the time to give us a 5-star rating! We are delighted to hear that you had such a great time booking your reservation with *******, we love knowing we have people on our team willing to go above and beyond for our guests. Thank you for allowing HotelPlanner, we hope you keep us in mind for your future travel needs!
Kindly,
*********************************
Review fromLeary L
Date: 09/05/2024
4 starsPrice quotes higher than previous agent for a one night stay Booked anyway She was nice n fryReview fromFred Y
Date: 09/05/2024
5 starsI received outstanding support from Mr. ****** He was very helpful in helping me to understand what rooms were available and their related cost.HotelPlanner.com
Date: 09/09/2024
Hello ****,
Thank you for taking the time to provide us with such lovely feedback! We are delighted to hear that you had such a great time booking your reservation with *****, we love knowing we have people on our team willing to go above and beyond for our guests. Thank you for choosing HotelPlanner, we hope you keep us in mind for your future travel needs!
Kindly,
*****************************;
Review fromAmber M
Date: 09/04/2024
5 starsEasy phone call! Very professional and helpful. ***** made quick work of it.
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