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Business Profile

Hotel Reservation

HotelPlanner.com

Headquarters

Reviews

This profile includes reviews for HotelPlanner.com's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

HotelPlanner.com has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Customer Review Ratings

    4.08/5 stars

    Average of 1,759 Customer Reviews

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    Leave a Review

    Review Details

    • Review fromBisa W

      Date: 09/10/2024

      5 stars
      ********************* kindly found alternative accommodations when my hotel of choice was overbooked. He offered options, explained the differences, and secured my reservation. He made my travel planning a breeze!

      HotelPlanner.com

      Date: 09/11/2024

      Good Evening *******, 

      Thank you for taking the time to provide us with feedback! We are delighted to hear that you had such a great time booking your reservation with ******, we love knowing we have people on our team willing to above and beyond for our guests. Thank you for allowing HotelPlanner to be a part of your travel plans!

      Kindly, 

      *****************************;

    • Review fromRebecca M

      Date: 09/09/2024

      5 stars
      She did a great job helping me She had very good customer service skills thank you ??

      HotelPlanner.com

      Date: 09/10/2024

      Hello *******, 

      Thank you for your feedback! We are happy to hear that our team was able to assist you with your booking, we're always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!

      Kindly, 

      *****************************;

    • Review fromCindy C

      Date: 09/09/2024

      5 stars
      Friendly, funny, competent and helpful! Looking forward to meeting her in person! Thank you!

      HotelPlanner.com

      Date: 09/11/2024

      Hello *****, 

      Thank you for taking the time to provide us with feedback, we greatly appreciate it! We are happy to hear that our team was able to assist you with your booking, we're always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!

      Kindly, 

      *****************************;

      HotelPlanner.com

      Date: 09/11/2024

      Hello *****, 

      Thank you for taking the time to provide us with feedback, we greatly appreciate it! We are happy to hear that our team was able to assist you with your booking, we're always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!

      Kindly, 

      *****************************;

    • Review fromFrances M

      Date: 09/09/2024

      5 stars
      ******** was very nice ! Found us a room very quickly

      HotelPlanner.com

      Date: 09/10/2024

      Hello *******, 

      Thank you for taking the time to give us a 5-star rating! We are delighted to hear that you had such a great experience booking your reservation with ********, we love knowing we have people on our team willing to go above and beyond for our guests. Thank you for choosing HotelPlanner, we hope you keep us in mind for your future travel needs!

      Kindly, 

      *****************************;

    • Review fromRobert E

      Date: 09/09/2024

      5 stars
      ****** was great! Very upbeat and easy going on the phone. Had me booked in no time

      HotelPlanner.com

      Date: 10/25/2024

      Greetings ******, 

      Thank you for your feedback! We are happy to hear that our team was able to assist you with your booking, we're always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!

      Kindly, 

      ******* Planelles 

    • Review fromTreva B

      Date: 09/09/2024

      5 stars
      Polite. Very helpful in putting in card #. Senior challenges are common for me.

      HotelPlanner.com

      Date: 09/09/2024

      Hello *****, 

      Thank you for your feedback! We are happy to hear that our team was able to assist you with your booking, we're always happy to help. Thank you for choosing HotelPlanner, we hope you keep us in mind for your future travel needs!

      Kindly, 

      *****************************;

    • Review fromMary S

      Date: 09/08/2024

      5 stars
      Edgar paid close attention to what I wanted at the hotel. He helped me reserve the best room for my family’s needs. He is an asset to his employer

      HotelPlanner.com

      Date: 09/09/2024

      Hello ****, 

      Thank you for taking the time to provide us with feedback! We are happy to hear that you had such a lovely experience booking your reservation with *****, we're always happy to help. Thank you for choosing HotelPlanner, we hope you keep us in mind for your future travel needs!

      Kindly, 

      *****************************;

    • Review fromKathleen O

      Date: 09/08/2024

      5 stars
      I just spoke with Tyler and he was the most pleasant and accommodating representative I think I have ever spoken to. He was so pleasant and professional and a pleasure to speak to. Thank you so much for your help. **** *

      HotelPlanner.com

      Date: 09/09/2024

      Hello ********, 

      Thank you for taking the time to provide us with feedback, we greatly appreciate it! We are delighted to hear that you had such a great experience with *****, we love knowing we have people on our team willing to go above and beyond for our guests. Thank you for choosing HotelPlanner, we hope you keep us in mind for your future travel needs!

      Kindly, 

      *****************************;

    • Review fromTim M

      Date: 09/07/2024

      5 stars
      Nice job . I appreciate the help and look forward to using the service next time
    • Review fromCharles R

      Date: 09/06/2024

      5 stars
      Excellent customer service...helped me right away he was very helpful

      HotelPlanner.com

      Date: 09/09/2024

      Greetings *******, 

      Thank you for your feedback! We are happy to hear that our team was able to assist you with your booking, we're always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!

      Kindly, 

      *****************************;

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