Reviews
This profile includes reviews for HotelPlanner.com's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 1,759 Customer Reviews
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Review fromJoy O
Date: 10/17/2024
5 stars******* was very efficient and mannerly. Has patience when my card would not respond. You have a great employeeReview fromCarol S
Date: 10/17/2024
1 starI thought I was talking to Best Western when I made this reservation. Told it was the best possible rate. I was charged almost double! What a ripoff!!
HotelPlanner.com
Date: 10/22/2024
Greetings *****,
We apologize for this interaction but Id be more than happy to assist you! Please reach out to me with any questions or concerns and Id be more than happy to further assist you. Feel free to reach out to me personally at *********************************** I look forward to hearing back from you!
Kindly,
******* Planelles
Review fromBill B
Date: 10/16/2024
5 starsVery helpful with making my reservation. I always appreciate talking with a real person.Review fromEllen B W
Date: 10/16/2024
5 stars**** was very efficient and professional while making my reservation today. I appreciated her politely assisting me and answering all my questions clearly and proficiently. A plus on communication!Review fromTraci K
Date: 10/16/2024
5 starsEboni assisted me with making future reservations. She was very patient and helpful during my entire call and added her sweet personality to the phone call
Would definitely more her if I had my own business
Made me feel at home
Thanks againReview fromKurt F
Date: 10/15/2024
5 stars***** was very thorough, patient and helpful. He went out of his way to finding a solution for us. Great!Review fromJohn G
Date: 10/15/2024
5 starsWOW, what great service. He found us a hotel just like we wanted. Very friendly and capable.Review fromEtherine M
Date: 10/13/2024
5 stars*****, did a great job helping me find a room. She was very helpful. She help me locate and determine the mileage from where my meeting will be held. She went above and beyond.Review fromjim m
Date: 10/13/2024
5 stars******** did an amazing job answering my questions and helping me with my booking. This overnight is not only for us to come pick up a vehicle for transport, its also a mini vacation. ******** started the whole process off for us on such a happy note that it feels like the vacation has already started. Thank you ********!!!Review fromHenry H
Date: 10/12/2024
5 starsManual did an outstanding job on my reservation! I would use him again.
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