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Business Profile

Hotel Reservation

HotelPlanner.com

Headquarters

Reviews

This profile includes reviews for HotelPlanner.com's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

HotelPlanner.com has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Customer Review Ratings

    4.08/5 stars

    Average of 1,760 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromWilliam O

      Date: 01/29/2025

      5 stars
      Worked with me to obtain the best options for my stay. Good job! Extremely knowledgeable and considerate.

      HotelPlanner.com

      Date: 01/31/2025

      Hello *******, 

      Thank you for your feedback! We are happy to hear that our team was able to assist you with your booking, we're always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!

      Kindly, 

      ******* Planelles 

    • Review fromVince L

      Date: 01/28/2025

      5 stars
      I spoke with Wilson and he was polite, efficient, and informative about my reservation experience.

      HotelPlanner.com

      Date: 01/31/2025

      Hello *****, 

      Thank you for taking the time to provide us with feedback, we greatly appreciate it! We are delighted to hear that you had such a great experience booking your reservation with ******, we love knowing we have people on our team willing to go above and beyond for our guests. Thank you for choosing HotelPlanner, we hope you keep us in mind for your future travel needs!

      Kindly, 

      ******* Planelles 

    • Review fromAndrea D

      Date: 01/27/2025

      5 stars
      Great customer service Stephanie was fabulous answered questions and made the reservation process easy

      HotelPlanner.com

      Date: 01/31/2025

      Hello ******, 

      Thank you for your feedback! We are happy to hear that our team was able to assist you with your booking, we're always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!

      Kindly, 

      ******* Planelles 

    • Review fromSandra A

      Date: 01/27/2025

      5 stars
      Christian did an amazing job helping me book my trip so that I could be close to my 93-year-old aunt who I’m going to be meeting the first time. He was so helpful thank you Christian.!! Awesome job Sandra

      HotelPlanner.com

      Date: 01/31/2025

      Good Afternoon ******, 

      Thank you for taking the time to provide us with feedback, we greatly appreciate it! We are delighted to hear that you had such a great experience booking your reservation with *********, we love knowing we have people on our team willing to go above and beyond for our guests. Thank you for choosing HotelPlanner, we hope you keep us in mind for your future travel needs!

      Kindly, 

      ******* Planelles 

    • Review fromHazel G

      Date: 01/27/2025

      5 stars
      I think ***** did a magnificent job. He was able to take care of my needs by booking my reservations at a hotel that was in the area and could accommodate my request.

      HotelPlanner.com

      Date: 01/28/2025

      Hello *****, 

      We appreciate you taking the time to provide us with feedback! We strive to provide the best service for all our guests, and we're glad our efforts are being noticed. Thank you for choosing HotelPlanner, we hope you keep us in mind for your future travel needs!

      Kindly, 

      ******* Planelles 

    • Review fromBeth D

      Date: 01/27/2025

      5 stars
      ****** took care of my reservation. She was very helpful and very friendly. Thank you for having outstanding staff answering your reservation lines.

      HotelPlanner.com

      Date: 01/28/2025

      Greetings ****, 

      Thank you for taking the time to provide us with feedback, we greatly appreciate it! We are delighted to hear that you had such a great experience booking your reservation with ******, we love knowing we have people on our team willing to go above and beyond for our guests. Thank you for choosing HotelPlanner, we hope you keep us in mind for your future travel needs!

      Kindly, 

      ******* Planelles 

    • Review fromNikasha F

      Date: 01/26/2025

      5 stars
      He did an amazing job and thanks so much ******

      HotelPlanner.com

      Date: 01/28/2025

      Hello Nikahsa, 


      Thank you for your feedback! We are happy to hear that our team was able to assist you with your booking, we're always happy to help. Thank you for choosing HotelPlanner, we hope you keep us in mind for your future travel needs!


      Kindly, 


      ******* Planelles 

    • Review fromKathleen M

      Date: 01/25/2025

      5 stars
      Outstanding and very very patient and polite! Really succeeded in laying down the red carpet for our stay! Cant wait to arrive!

      HotelPlanner.com

      Date: 01/27/2025

      Greetings, 

      We appreciate your time sharing your experience and look forward to helping you book your next stay!

      Kindly, 

      ******* Planelles 

    • Review fromJuliana V

      Date: 01/23/2025

      5 stars
      ***** ***** went above and beyond to meet our specific needs for this stay. We are very pleased with Mr. ******* customer service and his effort to help us with a special request. Mr. ***** made this a great experience for us. With gratitude, ***** and ******* *****

      HotelPlanner.com

      Date: 01/27/2025

      Greetings *******, 

      Thank you for taking the time to provide us with feedback, we greatly appreciate it! We are delighted to hear that you had such a great experience booking your reservation with ***** *****, we love knowing we have people on our team willing to go above and beyond for our guests. Thank you for choosing HotelPlanner, we hope you keep us in mind for your future travel needs!

      Kindly, 

      ******* Planelles 

    • Review fromDshombe F

      Date: 01/23/2025

      5 stars
      Joel was absolutely GREAT!! Very helpful and patient. Customer service was outstanding and very knowledgeable of my needs.

      HotelPlanner.com

      Date: 01/24/2025

      Greetings, 

      Thank you for taking the time to provide us with feedback, we greatly appreciate it! We are delighted to hear that you had such a great experience booking your reservation with ****, we love knowing we have people on our team willing to go above and beyond for our guests. Thank you for choosing HotelPlanner, we hope you keep us in mind for your future travel needs!

      Kindly, 

      ******* Planelles 

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