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Business Profile

Hotel Reservation

HotelPlanner.com

Headquarters

Reviews

This profile includes reviews for HotelPlanner.com's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

HotelPlanner.com has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Customer Review Ratings

    4.08/5 stars

    Average of 1,759 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromSylvester G

      Date: 01/31/2025

      5 stars
      Her customer service was impeccable. She was very clear, precise and double check to make sure all information was received. Great customer service.

      HotelPlanner.com

      Date: 02/04/2025

      Hello *********, 

      Thank you for your feedback! We are happy to hear that our team was able to assist you with your booking, we're always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!

      Kindly, 

      ******* Planelles 

    • Review fromLamont R

      Date: 01/31/2025

      5 stars
      He did great very sufficient and polite he made the experience fun

      HotelPlanner.com

      Date: 02/07/2025

      Hello ******, 

      Thank you for your feedback! We are happy to hear that our team was able to assist you with your booking, we're always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!

      Kindly, 

      ******* Planelles 

    • Review fromTonia G

      Date: 01/31/2025

      5 stars
      ******** was very helpful and quickly helped with my needs.

      HotelPlanner.com

      Date: 01/31/2025

      Hello *****, 

      Thank you for your feedback! We are happy to hear that our team was able to assist you with your booking, we're always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!

      Kindly, 

      ******* Planelles 

    • Review fromRose Marie B

      Date: 01/30/2025

      5 stars
      Great help. Good communication. Just arrived and all is as expected.

      HotelPlanner.com

      Date: 01/31/2025

      Greetings Rose, 

      We appreciate your time sharing your experience and look forward to helping you book your next stay!

      Kindly, 

      ******* Planelles 

    • Review fromSteve M

      Date: 01/30/2025

      5 stars
      Very professional, clear and kind! Thank you for your clear attention to detail and the smile I could hear in your voice!

      HotelPlanner.com

      Date: 01/31/2025

      Hello *****, 

      Thank you for your feedback! We are happy to hear that our team was able to assist you with your booking, we're always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!

      Kindly, 

      ******* Planelles 

    • Review fromHilton Howe C

      Date: 01/30/2025

      5 stars
      Very patient and accommodating! Calm and attention to our needs for hotel accommodation's. Her listening skills and able to do multiple tasks based on our needs! Keep up the good work! .

      HotelPlanner.com

      Date: 01/31/2025

      Good Afternoon, 

      Thank you for your feedback! We are happy to hear that our team was able to assist you with your booking, we're always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!

      Kindly, 

      ******* Planelles 

    • Review fromICE Robert F

      Date: 01/29/2025

      5 stars
      Very professional. Showed me where to get my info that I needed

      HotelPlanner.com

      Date: 01/31/2025

      Hello ******, 

      Thank you for your feedback! We are happy to hear that our team was able to assist you with your booking, we're always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!

      Kindly, 

      ******* Planelles 

    • Review fromPatricia P

      Date: 01/29/2025

      5 stars
      ****** was very pleasant and efficient. Easy to work with.

      HotelPlanner.com

      Date: 01/31/2025

      Hello ********, 

      Thank you for taking the time to provide us with feedback, we greatly appreciate it! We are delighted to hear that you had such a great experience booking your reservation with ******, we love knowing we have people on our team willing to go above and beyond for our guests. Thank you for choosing HotelPlanner, we hope you keep us in mind for your future travel needs!

      Kindly, 

      ******* Planelles 

    • Review fromKaren E

      Date: 01/29/2025

      5 stars
      ***** was helpful and patient arranging our booking for A one night stay.

      HotelPlanner.com

      Date: 01/31/2025

      Good Morning *****, 

      We appreciate you taking the time to provide us with feedback! We strive to provide the best service for all our guests, and we're glad our efforts are being noticed. Thank you for allowing HotelPlanner to be a part of your travel plans!

      Kindly, 

      ******* Planelles 

    • Review fromWilliam O

      Date: 01/29/2025

      5 stars
      Worked with me to obtain the best options for my stay. Good job! Extremely knowledgeable and considerate.

      HotelPlanner.com

      Date: 01/31/2025

      Hello *******, 

      Thank you for your feedback! We are happy to hear that our team was able to assist you with your booking, we're always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!

      Kindly, 

      ******* Planelles 

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