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Business Profile

Hotel Reservation

HotelPlanner.com

Headquarters

Reviews

This profile includes reviews for HotelPlanner.com's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

HotelPlanner.com has 4 locations, listed below.

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    Customer Review Ratings

    4.08/5 stars

    Average of 1,759 Customer Reviews

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    Leave a Review

    Review Details

    • Review fromPeggy S

      Date: 02/24/2025

      5 stars
      **** was incredibly helpful. Every room was full for a basketball state tournament and he stayed on the phone with me and found a great alternative. So appreciative of his patience

      HotelPlanner.com

      Date: 02/26/2025

      Hello *****, 

      Thank you for taking the time to provide us with feedback, we greatly appreciate it! We are delighted to hear that you had such a great experience booking your reservation with ****, we love knowing we have people on our team willing to go above and beyond for our guests. Thank you for choosing HotelPlanner, we hope you keep us in mind for your future travel needs!

      Kindly, 

      ******* Planelles 

    • Review fromMichelle S

      Date: 02/24/2025

      5 stars
      ****** was speedy and professional to book at last minute block of rooms! ***** Job!

      HotelPlanner.com

      Date: 02/26/2025

      Hello ********, 

      Thank you for your feedback! We're happy to hear that our team was able to assist you with your booking, we're always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!

      Kindly, 

      ******* Planelles 

    • Review fromBrenda M

      Date: 02/24/2025

      5 stars
      Daniel gave me very courteous and prompt assistance in booking this hotel room!

      HotelPlanner.com

      Date: 02/28/2025

      Good Afternoon ******, 

      Thank you for taking the time to provide us with feedback, we greatly appreciate it! We are delighted to hear that you had such a great experience booking your reservation with ******, we love knowing we have people on our team willing to go above and beyond for our guests. Thank you for choosing HotelPlanner, we hope you keep us in mind for your future travel needs!

      Kindly, 

      ******* Planelles 

    • Review fromTeresa W

      Date: 02/24/2025

      5 stars
      Great job ****! He was very helpful and made the booking process smooth!

      HotelPlanner.com

      Date: 02/25/2025

      Hello ******, 

      We're so happy to hear from you! We strive to provide the best service for all our guests, and we're glad our efforts are being noticed. Thank you for allowing HotelPlanner to be a part of your travel plans!

      Kindly, 

      ******* Planelles 

    • Review fromMichael K

      Date: 02/24/2025

      5 stars
      Amazing service!, she was well spoken and helped me with everything I needed help with!

      HotelPlanner.com

      Date: 02/28/2025

      Greetings *******, 

      We're so happy to hear from you! We strive to provide the best service for all our guests, and we're glad our efforts are being noticed. Thank you for allowing HotelPlanner to be a part of your travel plans!

      Kindly, 

      ******* Planelles 

    • Review fromElaine W

      Date: 02/22/2025

      5 stars
      Very helpful and professional. It was a pleasant experience for sure.Thanks

      HotelPlanner.com

      Date: 02/28/2025

      Hello ******, 

      Thank you for your feedback! We're happy to hear that our team was able to assist you with your booking, we're always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!

      Kindly, 

      ******* Planelles 

    • Review fromJerry H

      Date: 02/22/2025

      5 stars


      Perfect service Sean understood my needs and accomplished that. Pleasure to work with

      HotelPlanner.com

      Date: 02/24/2025

      Greetings *****, 


      Thank you for your feedback! We're happy to hear that our team was able to assist you with your booking, we're always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!


      Kindly, 


      ******* *********

    • Review fromJay L

      Date: 02/22/2025

      5 stars
      Polite, helpful, and he has a great sense of humor!

      HotelPlanner.com

      Date: 02/24/2025

      Hello ***, 


      We're so happy to hear from you! We strive to provide the best service for all our guests, and we're glad our efforts are being noticed. Thank you for choosing Hotelplanner, we hope you keep us in mind for your future travel needs!


      Kindly, 


      ******* Planelles 

    • Review fromDonna J

      Date: 02/22/2025

      5 stars
      Great Customer Service Thanks You Guys Also Our Room Was Very Nice & Clean !!!

      HotelPlanner.com

      Date: 02/24/2025

      Hello *****, 


      Thank you for taking the time to provide us with feedback, we greatly appreciate it! We are delighted to hear that you had such a great experience booking your reservation with us, we love knowing we have people on our team willing to go above and beyond for our guests. Thank you for choosing HotelPlanner, we hope you keep us in mind for your future travel needs!


      Kindly, 


      ******* Planelles 

    • Review fromShirley C

      Date: 02/21/2025

      5 stars
      Very helpful & pleasant!! She explained everything about the ************ details.

      HotelPlanner.com

      Date: 02/21/2025

      Hello *******, 

      Thank you for your feedback! We are happy to hear that our team was able to assist you with your booking, we're always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!

      Kindly, 

      ******* Planelles 

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