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Business Profile

Hotel Reservation

HotelPlanner.com

Headquarters

Reviews

This profile includes reviews for HotelPlanner.com's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

HotelPlanner.com has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Customer Review Ratings

    4.08/5 stars

    Average of 1,759 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromKim M

      Date: 03/03/2025

      5 stars
      ****** was very friendly, very informative and very patient with explaining what was available cost and handling payment..

      HotelPlanner.com

      Date: 03/04/2025

      Hello ***, 

      Thank you for your feedback! We're happy to hear that our team was able to assist you with your booking, we're always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!

      Kindly, 

      ******* Planelles 

    • Review fromDebbie S

      Date: 03/03/2025

      5 stars
      Thank you so much for helping us, Salvadors help was wonderful!

      HotelPlanner.com

      Date: 03/04/2025

      Hello ******, 

      We're so happy to hear from you! We strive to provide the best service for all our guests, and we're glad our efforts are being noticed. Thank you for allowing HotelPlanner to be a part of your travel plans!

      Kindly, 

      ******* Planelles 

    • Review fromKayoua Y

      Date: 03/02/2025

      5 stars
      You did a really good job I really like it

      HotelPlanner.com

      Date: 03/03/2025

      Hello Kayoua, 

      Thank you for your feedback! We're happy to hear that our team was able to assist you with your booking, we're always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!

      Kindly, 

      ******* Planelles 

    • Review fromLeslie J

      Date: 03/02/2025

      5 stars
      ******** was very helpful and patient. The second room, an *** accessible, did not come up on her database, but she directed me to the hotel and I was able to book it. Thank you for her help booking the first room and finding a discount!

      HotelPlanner.com

      Date: 03/03/2025

      Hello ******, 

      Thank you for taking the time to provide us with feedback, we greatly appreciate it! We are delighted to hear that you had such a great experience booking your reservation with ********, we love knowing we have people on our team willing to go above and beyond for our guests. Thank you for choosing HotelPlanner, we hope you keep us in mind for your future travel needs!

      Kindly, 

      ******* Planelles 

    • Review fromChris A

      Date: 03/01/2025

      5 stars
      He was a great help and super fast. Super communication!

      HotelPlanner.com

      Date: 03/07/2025

      Hello *****, 

      Thank you for your feedback! We're happy to hear that our team was able to assist you with your booking, we're always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!

      Kindly, 

      ******* Planelles 

    • Review fromJan B

      Date: 03/01/2025

      5 stars
      She was very knowledgeable, helpful pleasant and answered my questions.

      HotelPlanner.com

      Date: 03/03/2025

      Hello Jan, 

      Thank you for your feedback! We're happy to hear that our team was able to assist you with your booking, we're always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!

      Kindly, 

      ******* Planelles 

    • Review fromKatie W

      Date: 02/27/2025

      5 stars
      Absolutely sweetest customer service and very efficient . Made booking so easy and painless

      HotelPlanner.com

      Date: 02/28/2025

      Hello *****, 

      Thank you for your feedback! We're happy to hear that our team was able to assist you with your booking, we're always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!

      Kindly, 

      ******* *********

    • Review fromPauline I

      Date: 02/27/2025

      5 stars
      Destiny did a wonderful job! I was beginning a hotel search, getting discouraged, until I called Destiny. She helped me find exactly what I was looking for in the price range I needed. Very happy and looking forward to our stay.

      HotelPlanner.com

      Date: 02/28/2025

      Hello *******, 

      Thank you for tsking the time to provide us with feedback, we greatly appreciate it! We are delighted to hear that you had such a great experience booking your reservation with Destiny, we love knowing we have people on our team willing to go above and beyond for our guests. Thank you for choosing HotelPlanner, we hope you keep us in mind for your future travel needs!

      Kindly, 

      ******* Planelles 

    • Review fromBeth P

      Date: 02/27/2025

      5 stars
      Took the time to look for less expensive motel near BWI with long term parking

      HotelPlanner.com

      Date: 02/27/2025

      Hello ****, 

      Thank you for your feedback! We're happy to hear that our team was able to assist you with your booking, we're always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!

      Kindly, 

      ******* Planelles 

    • Review fromLisa F

      Date: 02/25/2025

      5 stars
      Very helpful to find is what we needed. It would be a pleasure to go through hotel planner again.

      HotelPlanner.com

      Date: 02/27/2025

      Hello ****, 

      Thank you for your feedback! We're happy to hear that our team was able to assist you with your booking, we're always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!

      Kindly, 

      ******* *********

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