Reviews
This profile includes reviews for HotelPlanner.com's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 1,749 Customer Reviews
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Review fromAndrew E
Date: 06/15/2024
5 starsStill waiting for a tow but the service was great Thanks
HotelPlanner.com
Date: 06/18/2024
Hello ******,
We appreciate the time you spent to share your experience and look forward to helping you book your next stay!
Kindly,
*********************************
Review fromPhyllis E
Date: 06/15/2024
5 stars******* is great. I am not happy with the rate as the folks were traving with got same room for ****** per night. Poor twlephone connection.*******HotelPlanner.com
Date: 06/18/2024
Hello *******,
We appreciate the time you spent to share your experience and look forward to helping you book your next stay!
Sincrely,
*********************************
Review fromThomas S
Date: 06/15/2024
5 starsVery helpful and friendly she has patience and answered all my questionsHotelPlanner.com
Date: 06/18/2024
Hello ******,
Thank you for taking the time to give us a 5-star rating, we greatly appreciate it! We take pride in our customer service, and it's always rewarding to know we hit the ***** Thank you for choosing HotelPlanner, we hope you keep us in mind for your future travel needs!
Kindly,
*********************************
Review fromMarilyn H
Date: 06/15/2024
5 starsMy customer service rep was **********************. I found him to be polite and helpful and he was able to answer all of my questions. We did book a room at Microtel in **********, *** with him doing the booking.HotelPlanner.com
Date: 06/18/2024
Hello *******,
Thank you for taking the time to provide us with such lovely feedback, we greatly appreciate it! Providing exceptional service is at the core of what we do, and we're so happy that you had a positive experience with us. Thank you for choosing HotelPlanner, we hope you keep us in mind for your future travel needs!
Kindly,
*****************************;
Review fromNancy M
Date: 06/15/2024
5 starsI received friendly and professional service and got the best room for me with no issues.HotelPlanner.com
Date: 06/18/2024
Hello *****,
We're so happy to hear from you! We always strive to provide the best service, and we are glad to hear that our efforts are being noticed. Thank you for choosing HotelPlanner, we hope you keep us in mind for your future travel needs!
Kindly,
*********************************
Review fromKathleen C
Date: 06/15/2024
5 starsGreat customer service Will always call back for any issues concerning with customer serviceHotelPlanner.com
Date: 06/18/2024
Hello ********,
Thank you for your feedback! We are happy to hear that our team was able to assist you with your booking, we're always happy to help. Thank you for choosing HotelPlanner, we hope you keep us in mind for your future travel needs!
Kindly,
*********************************
Review fromDean H
Date: 06/14/2024
5 starsHelpful and easy to understand with clear directions. Very pleasant.HotelPlanner.com
Date: 06/18/2024
Hello ****,
Thank you for your feedback! We are so happy to hear that you had such a lovely time booking your reservation with us, we're always happy to help. Thank you for choosing HotelPlanner, we hope you keep us in mind for your future travel needs!
Sincerely,
*****************************;
Review fromMaryjane P
Date: 06/14/2024
5 stars******* was very professional and informative.and helped me navigate a group rate.HotelPlanner.com
Date: 06/18/2024
Hello ********,
We're so happy to hear from you! Providing exceptional service is at the core of what we do, and we're delighted to hear you had such a lovely exprience with *******. Thank you for choosing HotelPlanner, we hope you keep us in mind for your future travel needs!
Kindly,
*****************************;
Review fromKristie E
Date: 06/14/2024
5 stars************************* is a treasure!He was very helpful booking me a clean hotel after midnight when I desperately needed a new hotel after bug infestation at Mainstay Suites.Give him a raise please.Thank you ****!!HotelPlanner.com
Date: 06/18/2024
Hello *******,
Thank you for taking the time to provide us with feedback, we greatly appreciate it! We are delighted to hear that you had such a great time booking your reservation with ****, we love knowing we have people on our team willing to go above and beyond for our guests. Thank you for choosing HotelPlanner, we hope you keep us in mind for your future travel needs!
Kindly,
*****************************;
Review fromEve M
Date: 06/13/2024
5 starsVery helpful and very pleasant. A great job! I felt very well taken care of.HotelPlanner.com
Date: 06/23/2024
Greetings ***,
Thank you for your feedback! We are so happy to hear that our team was able to assist you with your booking, we're always happy to help. Thank you for choosing HotelPlanner, we hope you keep us in mind for your future travel needs!
Kindly,
*********************************
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