Reviews
This profile includes reviews for HotelPlanner.com's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 1,750 Customer Reviews
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Review fromLarry P
Date: 06/17/2024
5 starsFriendly and professional. She even pronounced my last name correctly.
HotelPlanner.com
Date: 06/18/2024
Hello *****,
Thank you for your feedback! We are happy to hear that our team was able to assist you with your booking, we're always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!
Kindly,
*********************************
Review fromNorman C
Date: 06/17/2024
5 starsI appreciated Laurens courteous and professional approach to her customer service.HotelPlanner.com
Date: 06/18/2024
Hello ******,
Thank you for taking the time to provide us with feedback! We are so happy to hear that our team was able to to assist you with your booking, we're always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!
Kindly,
*********************************
Review fromLinda D
Date: 06/17/2024
5 starsShe was the best. Helping me in reserving me a room.HotelPlanner.com
Date: 06/18/2024
Hello *****,
We appreciate you taking the time to provide us with feedback! We take pride in our customer service, and we're so happy to hear that you had a positive experience with us. Thank you for choosing HotelPlanner, we hope you keep us in mind for your future travel needs!
Kindly,
*********************************
Review fromMark E
Date: 06/17/2024
5 starsReservation agent *** was very helpful and pleasant to speak with.HotelPlanner.com
Date: 06/18/2024
Hello ****,
We appreciate you taking the time to give us a 5-star rating! We are so happy to hear that *** was able to assist you with your booking, we're always happy to help!
Kindly,
*********************************
Review fromTom K
Date: 06/17/2024
5 starsThe agent did a great job. She was very friendly and personable and got it all entered correctly.HotelPlanner.com
Date: 06/18/2024
Hello ***,
We appreciate you taking the time to provide us with feedback! We strive to provide the best service, and we're glad our efforts are being noticed. Thank you for allowing HotelPlanner to be a part of your travel plans!
Kindly,
*********************************
Review fromRoderick P
Date: 06/17/2024
4 starsAfter having a phone representative tell me I had to call the hotel directly and HANGING UP on me, I called back. This time I spoke with ****** and he was WONDERFUL! Very polite and super helpful.Thank you very much ****** for all of your help!HotelPlanner.com
Date: 06/27/2024
Greetings ****,
We apologize for your first interaction! We are so happy to hear that ****** was able to assist you with your booking, we're always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!
Kindly,
*****************************;
Review fromLissa K
Date: 06/17/2024
5 starsThe reservationist was helpful in answering my questions and addressing my concerns. It was easy and efficient.HotelPlanner.com
Date: 06/18/2024
Hello *****,
Thank you for your feedback! Providing exceptional customer service is at the core of what we do, and we're happy to hear that you had such a lovely experience with us. Thank you for choosing HotelPlanner, we hope you keep us in mind for your future travel needs!
Kindly,
*********************************
Review fromLaura M
Date: 06/17/2024
5 starsNirdaly was kind and helpful. Patience was wonderful as I was flustered! Thank you!HotelPlanner.com
Date: 06/18/2024
Hello *****,
We're so happy to hear from you! We are absolutely overjoyed to hear about the wonderful customer service you received. Thank you for choosing HotelPlanner, we hope you keep us in mind for your future travel needs!
Kindly,
*********************************
Review fromRandall B
Date: 06/16/2024
1 starCaution. This company is not the hotel you thought you were calling. They will help with your reservation for a $44 service fee. My call to La Quinta Inn was hijacked.Beware!!Review fromAdriana D
Date: 06/16/2024
5 starsExcellent customer service, no complaints at all. They went the extra mileHotelPlanner.com
Date: 06/18/2024
Greetings *******,
Thank you for your feedback! We are so happy to hear that our team was able to assist you with your booking, we're always happy to help. Thank you for choosing HotelPlanner, we hope you keep us in mind for your future travel needs!
Kindly,
*********************************
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