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Business Profile

Hotel Reservation

HotelPlanner.com

Headquarters

Reviews

This profile includes reviews for HotelPlanner.com's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

HotelPlanner.com has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Customer Review Ratings

    4.08/5 stars

    Average of 1,749 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromNicole B

      Date: 06/30/2024

      5 stars
      The customer service was awesome. He offer me tripe A discount when no one else did. I have two room book already and this was the first time I heard of it. I will be asking upon arrival.

      HotelPlanner.com

      Date: 07/01/2024

      Hello ******, 

      Thank you for your feedback! We're so happy to hear that our team was able to assist you with your booking, we're always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!

      Kindly, 

      *********************************

    • Review fromJuan G

      Date: 06/30/2024

      5 stars
      I spoke with *****/ ******* and he found something that was more reasonable close by. We booked last minute since our team decided not to go and were able to find a team to travel with. Thank you *****!

      HotelPlanner.com

      Date: 07/01/2024

      Hello ****, 

      Thank you for taking the time to give us a 5-star review! Providing exceptional service is at the core of what we do, and it's wonderful to hear you had such a great experience with our team. Thank you for choosing HotelPlanner, we hope you keep us in mind for your future travel needs!

      Kindly, 

      *****************************;

    • Review fromPeter N

      Date: 06/29/2024

      5 stars
      ****** was extremely helpful and went way beyond her call of duty. *** been injured in an accident and trying to get from ********* to *********** for medical treatment. We couldnt have gotten the motel room book without her assistance. I think her so much!************************** ***********************

      HotelPlanner.com

      Date: 07/01/2024

      Hello, 

      Thank you for your feedback, we greatly appreciate it! We take pride in our customer service, and it's always rewarding to know we've hit the ***** Thank you for choosing HotelPlanner, we hope you keep us in mind for your future travel needs!

      Kindly, 

      *****************************;

    • Review fromMike J

      Date: 06/29/2024

      5 stars
      Very easy and professional transaction good communication between the parties

      HotelPlanner.com

      Date: 07/01/2024

      Hello ****, 

      Thank you for your feedback! We strive to provide the best service, and we're glad our efforts are being noticed. Thank you for choosing HotelPlanner, we hope you keep us in mind for your future travel needs! 

      Kindly, 

      *****************************;

    • Review fromWilliam S

      Date: 06/29/2024

      5 stars
      Rockers was most helpful. She took the time to look at the knuckleheads website and tell me how to make my reservation. She is most courteous and kind

      HotelPlanner.com

      Date: 07/01/2024

      Hello *******, 

      We appreciate the time you spent to share your experience and look forward to helping you book your next stay!

      Kindly,

      *********************************

    • Review fromShirley M

      Date: 06/28/2024

      5 stars
      Patient and knowledgeable. Very Courteous. Stayed within the hotel chain that I preferred.

      HotelPlanner.com

      Date: 07/01/2024

      Hello *******, 

      We appreciate the time you spent to share your experience and look forward to helping you book your next stay!

      Kindly, 

      *****************************;

    • Review fromHeather R

      Date: 06/28/2024

      5 stars
      TAMMY DID A GREAT JOB BOOKING OUR ROOM, THank you

      HotelPlanner.com

      Date: 07/01/2024

      Hello *******, 


      Thank you for your feedback! We're happy to hear that our team was able to assist you with your booking, we're always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!


      Kindly, 


      *****************************;

    • Review fromJoanne M

      Date: 06/28/2024

      5 stars
      ***** was friendly and competent. He greatly reduced my stress as I'm moving.

      HotelPlanner.com

      Date: 07/02/2024

      Hello ******, 

      Thank you for your feedback! We are delighted to hear that our team was able to assist you with your booking, we're always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!

      Kindly, 

      *********************************

    • Review fromAnn T

      Date: 06/28/2024

      5 stars
      *** was great helping me with my reservation. I will definitely stay at Best Western again.

      HotelPlanner.com

      Date: 07/02/2024

      Hello ***, 

      We're so happy to hear from you! We understand the importance of a hassle-free booking, and we're happy we could provide that for you. Thank you for choosing HotelPlanner, we hope you keep us in mind for your future travel needs!

      Kindly, 

      *********************************

    • Review fromJennifer J

      Date: 06/27/2024

      5 stars
      Absolutely the best service! Was in a pinch from trying myself and ***** swooped in and made miracles happen!

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