Reviews
This profile includes reviews for HotelPlanner.com's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 1,749 Customer Reviews
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Review fromMyla K
Date: 07/05/2024
5 starsVery patient and voice is soothing. Gave me many options to choose from. Thank you!Review fromElizabeth S
Date: 07/05/2024
5 starsGreat personality and willingness to help. Easiest process in checking in Ive ever had.Review fromCatherine P
Date: 07/05/2024
5 stars
Carlos was nothing but kind when I checked us in. I am handicapped and he assured me they had a room on the first floor. He explained about the drink machines etc. When I started to leave I had a problem walking and he went and got me a chair. He is an excellent employee. You are lucky to have him.
HotelPlanner.com
Date: 07/05/2024
Hello *********,
Thank you for taking the time to give us a 5-star rating, we greatly appreciate it! We are delighted to hear that you had such a great time at the hotel you booked with us. Thank you for choosing HotelPlanner, we hope you keep us in mind for your future travel needs!
Kindly,
*****************************;
Review fromDeena S
Date: 07/04/2024
5 starsExcellent! Big help! Very professional and nice. Booked room for this Saturday!HotelPlanner.com
Date: 07/05/2024
Hello *****,
Thank you for your feedback! We are happy to hear that our team was able to assist you with your booking, we're always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!
Kindly,
*********************************
Review fromBama F
Date: 07/04/2024
5 starsI appreciate your help! Who wants to pay for a room and not be there? Because of your diligence we were refunded in full. Thank you very much. We really liked the Home 2 Suites when we were in Mississippi. Whenever we need a hotel it will be the place we look for! Thanks! BamaHotelPlanner.com
Date: 07/05/2024
Hello Bama,
We appreciate you taking the time to provide us with feedback! Providing exceptional service is at the core of what we do, and it's wonderful to hear you had such a great time with our team. Thank you for allowing HotelPlanner to be a part of your travel plans!
Kindly,
*****************************;
Review fromMary L
Date: 07/04/2024
5 starsGreat customer service. Booked hotel quickly and just what I asked for.HotelPlanner.com
Date: 07/05/2024
Hello ****,
We appreciate the time you spent to share your experience and look forward to helping you book your next stay!
Kindly,
*********************************
Review fromKim R
Date: 07/04/2024
1 starNEVER EVER USE THIS COMPANY !!! THEY BILL YOU, AND STEAL THAT MONEY!Review fromJos E
Date: 07/04/2024
5 stars******** was very courteous and pleasant to speak with. She also was very professional in handling the reservation booking.HotelPlanner.com
Date: 07/05/2024
Hello ***,
Thank you for your feedback! We are happy to hear that our team was able to assist you with your booking, we're always happy to help. Thank you for choosing HotelPlanner, we hope you keep us in mind for your future travel needs!
Kindly,
*********************************
Review fromJean L
Date: 07/03/2024
5 starsAgent was very patient and helpful. Good customer service skills. Thanks.HotelPlanner.com
Date: 07/05/2024
Hello ****,
We appreciate the time you spent to share your experience and look forward to helping you book your next stay!
Kindly,
*********************************
Review fromDusty B
Date: 07/03/2024
5 stars***** is amazing. Wish I could shake her hand and tell her how great she did. Very helpful and accommodating.HotelPlanner.com
Date: 07/05/2024
Hello *****,
Thank you for taking the time to provide us with feedback! We are happy to hear that our team was able to assist you with your booking, we're always happy to help. Thank you for choosing HotelPlanner, we hope you keep us in mind for your future travel needs!
Kindly,
*********************************
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