Reviews
This profile includes reviews for HotelPlanner.com's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 1,749 Customer Reviews
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Review fromRenada E
Date: 07/09/2024
5 starsGreat customer support! Easy and prompt reservation call! Thank you!
HotelPlanner.com
Date: 07/10/2024
Hello ******,
Thank you for your feedback! We are happy to hear that our team was able to assist you with your booking, we're always happy to help. Thank you for choosing HotelPlanner, we hope you keep us in mind for your future travel needs!
Kindly,
*********************************
Review fromVinroy V
Date: 07/08/2024
5 starsTeresa was awesome she has a great personality She seems very experiencedReview fromCarroll L
Date: 07/08/2024
5 starsDid an amazing job with a wonderful attitude to match I will be enjoying my stay ??Review fromNicholas M
Date: 07/08/2024
5 starsVery friendly and helpful. Went out of her way to find the best deal.Review fromRisa N
Date: 07/07/2024
5 starsVery helpful and attentive, able to read details of the hotel, which was Helpful. Thanks!Review fromGeorge L
Date: 07/07/2024
5 starsVery professional and courteous. Very knowledgeable. Sold me on every aspect.Review fromSara K
Date: 07/06/2024
1 starHe lied about price and I was charged another $100. Overdrafted my account. I confirmed with my card after I was quoted $297. With tax when I am already staying at the hotel. He also promised I could stay in the room I was already in. I thought I was contacting the hotel directly and they told me he was 3rd party and over charged me. I am so upset and want my $100 back!Review fromElizabeth W
Date: 07/06/2024
5 stars***** was very pleasant; made our reservation quickly and easily!Review fromGeorge W
Date: 07/06/2024
5 stars***** was a superb rep for your company. She was very patient, covered all information and completed our reservation in an efficient and expeditious manner . She also explained the procedure for updating our out of date rewards card. Give ***** a raise.Review fromTanesha R
Date: 07/06/2024
5 stars**************** was very patient and professional with me for the services that I needed today; He was sufficient & knowledgeable with one and done service, i am very satisfied and appreciative of his services rendered.HotelPlanner.com
Date: 07/11/2024
Greetings,
Thank you for taking the time to provide us with feedback, we greatly appreciate it! We are delighted to hear that ****** was able to assist you with your booking, we're always happy to help. Thank you for choosing HotelPlanner, we hope you keep us in mind for your future travel needs!
Kindly,
*********************************
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