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Business Profile

Hotel Reservation

HotelPlanner.com

Headquarters

Reviews

This profile includes reviews for HotelPlanner.com's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

HotelPlanner.com has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Customer Review Ratings

    4.08/5 stars

    Average of 1,753 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromRobert H

      Date: 07/17/2024

      5 stars
      ***** did a fantastic job helping me with reservations for my niece and her now hubby.It was their wedding present from us to have a really nice hotel to spend the night in. And a pool to relax in as well. Thank you again to *****!! You rock and very helpful. *********************

      HotelPlanner.com

      Date: 07/18/2024

      Hello *****, 

      Thank you for taking the time to provide us with feedback, we greatly appreciate it! We are delighted to hear that our team was able to assist you with your booking, we love knowing we have people on our team willing to go above and beyond for our guests. Thank you for allowing HotelPlanner to be a part of your travel plans!

      Kindly, 

      *********************************

    • Review fromLakisha L

      Date: 07/17/2024

      1 star
      Horrible he hung up on me twice when I asked him a question
    • Review fromBriannne F

      Date: 07/17/2024

      5 stars
      ****** was above and beyond helpful! She got me exactly what I needed and where I need it!! She was super easy and pleasant to speak with! She was quick, informative, and efficient!

      HotelPlanner.com

      Date: 07/18/2024

      Hello *******, 

      Thank you for taking the time to provide us with feedback, we greatly appreciate it! We are delighted to hear that you had such a great time booking your reservation with ******, we love knowing we have people on our team willing to go above and beyond for our guests. Thank you for choosing HotelPlanner, we hope you keep us in mind for your future travel needs!

      Kindly, 

      *********************************

    • Review fromElinor S

      Date: 07/17/2024

      5 stars
      Outstanding customer services friendly, knowledgeable, courteous, and willing to help.
    • Review fromBen W

      Date: 07/17/2024

      5 stars
      She really grateful to the end help me the technology portion. Im not good at very patient with me the whole time and sounds like a very pretty

      HotelPlanner.com

      Date: 07/18/2024

      Hello ***, 

      Thank you for your feedback! We are happy to hear that our team was able to help with your booking, we're always happy to help. Thank you for choosing HotelPlanner, we hope you keep us in mind for your future travel needs!

      Kindly, 

      *****************************;

    • Review fromGlenn N

      Date: 07/16/2024

      3 stars
      Great service from you but terrible attitude from the gal at the motel 6 woodland villiage.Rude and uneducated.Booked down the road through bookings . Com and no problems at all! She should have called her manager to solve the problems of the future guest waiting in the parking lot! 7-16-24 5:00
    • Review fromKevin L

      Date: 07/16/2024

      5 stars
      You took care of my issues very fast and very professionally and I thank you very much for your time.You did an excellent job.
    • Review fromPaula b

      Date: 07/16/2024

      5 stars
      Efficient and pleasant. Thank you for your help. I appreciate it!

      HotelPlanner.com

      Date: 07/18/2024

      Hello *****, 

      We appreciate the time you spent to share your experience and look forward to helping you book your next stay!

      Kindly,

      *********************************

    • Review fromAlzona K

      Date: 07/16/2024

      5 stars
      He did an excellent job! Very courteous and knowledgeable. Hes the best. 10

      HotelPlanner.com

      Date: 07/18/2024

      Hello ******, 

      We're so happy to hear from you! We strive to provide the best service for every customer, and we're glad our efforts are being noticed. Thank you for allowing HotelPlanner to be a part of your travel plans!

      Kindly, 

      *********************************

    • Review fromJan C

      Date: 07/16/2024

      5 stars
      ****** was very nice and helpful. And most of all she speaks fluent English.

      HotelPlanner.com

      Date: 07/18/2024

      Hello Jan, 

      Thank you for your feedback! We are happy to hear that our team was able to assist you with your booking, we're always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!

      Kindly, 

      *********************************

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