Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Search Engine Marketing

Information.com LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Search Engine Marketing.

Reviews

Customer Review Ratings

1.06/5 stars

Average of 67 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromNicole W

    Date: 09/08/2025

    1 star
    I can not find an email or a phone number to cancel subscription
  • Review fromJoe F

    Date: 08/27/2025

    1 star
    Just realized they have been charging $29.99 a month without my permission since November 2024. After I paid .99 cents for some information. THESE PEOPLE ARE CROOKS!
  • Review fromAnna S

    Date: 08/08/2025

    1 star
    Zero stars. I was looking for a deceased person and now a monthly 35.13 is coming out of my account. It was supposed to be a one time .99 fee. My bank is disputing and my card is shut off but this is just really frustrating!!
  • Review fromTricia H

    Date: 08/02/2025

    1 star
    DO NOT USE INFORMATION LLC. It is a scam. They provide you with no real helpful information and, worst of all, they do not make cancelling your "subscription" a known process. No where to cancel. I had to go through PayPal to get my payments to them to stop. I have filed a report to several entities regarding INFORMATION LLC.
  • Review fromAndrea S

    Date: 07/17/2025

    1 star
    Absolute rip-off service. Was suppose to be 100% FREE! Was charged 99 cents plus $6.99 monthly charge. Sent email DEMANDING an immediate refund to my bank account. Tried calling the number provided for faster response. Recording stated having technical difficulties!
  • Review fromJohn C

    Date: 07/14/2025

    1 star
    Ordered a background check which was advertised as 99 cents was charged 6.99 and a pre authorization of 35.13 tried canceling no response
  • Review fromLisa H

    Date: 07/12/2025

    1 star
    99 cent charge for 5 day trial and then 35.13 would be charged after 5 days if not canceled. Same day I ordered trial period they tood out the 99 cents plus the 35.13. I tried immediately calling to immediately cancel due to this lie. Phones having technical difficulty, convenient! Emailed 3 times and still no response. I had to pay my bank to process a stop payment of $30 to stop this company from scamming. Don't get sacked in like I did!!




  • Review fromAntonio F

    Date: 06/18/2025

    1 star
    Scam. Stay away. They lie about their fees. They said it was supposed to be a one dollar search but charged me $30 and signed me up for a monthly subscription that I never authorized. I called them and asked them to make it right and they refused. I disputed it with my credit card company and they are well aware of this scam website. I got my money refunded, closed my credit card and got a new one so they won't try and rob me again. Now the hassle of changing all my auto bill pay subscriptions. The information that they gave me in the search was not accurate at all. I tried to search myself and it was totally inaccurate. This company really needs to be shut down.
  • Review fromMichael R

    Date: 05/30/2025

    1 star
    I did a 1-time search and was charged .99 cents for which I authorized. 5 days later they set up a monthly automatic payment of $35.13 and billed me for which I did not authorize. I have disputed the charge with my credit card company.
  • Review fromDavid S

    Date: 05/20/2025

    1 star
    Used website for a 1 time search and was charged $1 and then have a pending charge of $35.13. Called my bank about the charge and they gave me a phone number where I just get a message saying call back during business hours but don't give you their business hours. This site is a total fraud in my opinion and I see that opinion is shared by others. There should be a quick way to shut down an operation like this. Who is the watcher for this type of scam???

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.