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Business Profile

Passports and Visas

iVisa

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Passports and Visas.

Reviews

This profile includes reviews for iVisa's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

iVisa has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • iVisa

      Sunny Isles Beach, FL 33160-2369

    • iVisa

      7901 4th St N Ste 300 Saint Petersburg, FL 33702-4399

    Customer Review Ratings

    1.74/5 stars

    Average of 23 Customer Reviews

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    Review Details

    • Review fromManuel A

      Date: 09/25/2023

      5 stars
      I had a trip to Thailand with my wife and we were super confused on how to get the visa. It wasn't easy at all to find the information and we thought we were going to loose our money. For some reason these embassies lack somebody that speaks english and wants to genuinely help tourists. We tried calling different embassies just to get an idea of what we needed and sent messages through instagram with no success. Finally we found iVisa and decided as a last measure to try them out, and after contacting them they guided us through the process and made the whole thing a lot easier, specially the peace of mind of knowing we were not going to have to repurchase everything for a later date. Long story short, we got our visa and everything worked out

      iVisa

      Date: 09/26/2023

      Hi ******,


      Thank you for sharing your positive iVisa experience! Navigating **** requirements can be challenging, especially with language barriers and limited embassy information. We're happy that you found us, and our guidance made the process smoother. Your successful **** application means your ******** trip is all set! If you need **** or travel help in the future, reach out anytime. Enjoy your upcoming adventure!

    • Review fromTong Z

      Date: 08/14/2023

      1 star
      iVisa claims they can obtain ********** **** (***) using their "iVisa" app. However, ********** government website specifies that only one app (i.e., "********* ***") is authorized to do so. iVisa uses a completely wrong approach for the *** application, compared to the correct "********* ***" app. Because of it, they were not capable of obtaining the **** for us, which costed us big money for rebooking our air tickets, etc. This has been considered as "false advertising", and we are taking legal action against iVisa.
    • Review fromSuresh S

      Date: 08/08/2023

      1 star
      They mix up documents from filled out online application give you e **** your name with other person passport number so when you enter other country they will not let you in that country and they do not want to refund your money so you get bogus **** and you loose money

      iVisa

      Date: 08/09/2023

      Dear ******,

      I hope this email finds you well. Our customer experience team wanted to reach out to you regarding your recent order, #******, placed with us.

      Our team takes great pride in delivering accurate and high-quality products for all of our customers. We understand that you experienced issues in processing our online forms. We typically use the information provided by our customers, and do not edit or change the personal information received. It was due to this reason that the order was processed with the passport number that you provided in our form. 

      We later found out that this passport number corresponded to you, and not the applicants (**********). Upon your notification about the error in the information provided, we offered to reprocess your order with the correct information for free, but I understand that you have chosen not to proceed with that option. We respect your decision and your feedback, and we want to ensure that you feel completely satisfied with your experience with us.

      As a one-time courtesy and to express our sincere apologies for the oversight, we processed a full refund for your order. Once again, we apologize for any frustration this situation may have caused you.

      We greatly value your business, and your satisfaction is of the utmost importance to us. Thank you for your understanding and for giving us the opportunity to make things right.

      Please feel free to reach out if you have any questions or concerns. We look forward to the possibility of serving you better in the future.

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