Reviews

This profile includes reviews for iVisa's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  iVisa

  Sunny Isles Beach, FL 33160-2369

• 

  iVisa

  7901 4th St N Ste 300 Saint Petersburg, FL 33702-4399

Review Details

• Review fromMegan T

  Date: 05/13/2025

  1 star
  I paid $139 to iVisa because the ****** Play app store highly recommended it. I later found out that the UK *** app only charges $21.99. I do not think iVisa produces legitimate UK ETAs because the official UK *** app asked different questions. This is a scam. Do not use it. I want my money back.

  iVisa

  Date: 05/21/2025

  Dear *****,
  
  Thank you for sharing your experience with us. We genuinely regret to hear that you feel disappointed, and we understand your concerns.
  
  Please allow us to clarify that iVisa is a legitimate third-party ************ provider. We assist travelers by simplifying the application process, offering expert support, and ensuring that documentation is submitted correctly. As a private company, our fees reflect the convenience and value-added services we provide, and they are separate from the governments own charges.
  
  We understand that you later discovered the official UK ETA application is available at a lower cost. While the UK government site may ask different questions, this does not invalidate the legitimacy of our service or the applications we submit on behalf of our customers.That said, your satisfaction is very important to us. Weve already reached out to you via email with a proposed resolution and are committed to working with you to find a fair outcome.
  
  If you have any further questions or need assistance, please dont hesitate to reply to our email or contact our customer support team directly.
  
  Were here to help.
  Warm regards, Specialized Support Team

• Review fromrosa l

  Date: 04/30/2025

  5 stars
  it was very simple to follow their process in order to get my ****

• Review fromAmanda B

  Date: 04/18/2025

  2 stars
  The process in creating a **** was easy, however, IVISA said the documents were ready and there are none there to print. The application is paid for and I am not seeing anything from IVISA. We leave in 4 days.

• Review fromLouise K

  Date: 04/17/2025

  1 star
  This company is deceptive in their business practices. I
  did not know yesterday when I paid them $120. USD that the price of the
  ETA to the UK should have only been £10 to £15 total and that it could
  be purchased at the UK.gov site. This site just came up when I typed in
  UK ETA in my search bar, I am not happy with huge mark up on their
  services. I was I no hurry to obtain my visa so what they offered to me
  is worthless to me at a very expensive cost to me. It seems to me that I
  was taken advantage of.

• Review fromMelanie T

  Date: 03/29/2025

  1 star
  Ivisa is a ****!!! Do not fall prey to them just because they show up as ****** sponsored. I had to get a ******* for travel from the *** (not a requirement in the past) and paid ivisa $112.00 USD for nothing. I thought it was odd that I couldnt log into the site after and it said it sent a code to my email (it didnt).so I further researched. I found the official UK site to apply and spent $13.45 to apply and have since been approved. Again, ivisa is a ****, do not use them!! If I had spent 5 more minutes researching I never would have used ivisa. If my ***** card doesnt reimburse me for the ivisa cost that is the next BBB complaint I will be making.

• Review fromDon D

  Date: 11/18/2024

  1 star
  Wouldn't recommend started to fill paperwork out charged $163.99 didn't finish paperwork because wife's mom had cancer and she left for ***** before I got finish. They won't refund the money back.

  iVisa

  Date: 11/20/2024

  Dear ******,
  
  I hope this message finds you well. My name is *******, and Im part of iVisas Specialized Support Team. First and foremost, I want to express my deepest sympathy to you and your family during this incredibly difficult time. I can only imagine how challenging it must have been for your wife to leave for ***** under such circumstances.
  
  After reviewing your case, Im pleased to inform you that we have requested a refund for your order. While refunds are typically not issued in situations like this, weve made a policy exception because we value you as our customer and want to provide support during this challenging time.
  
  Please note that the refund may take up to 14 business days to appear in your account. It will be processed using the same payment method you used for the original purchase.
  
  We deeply regret any additional stress this situation may have caused and appreciate you bringing it to our attention. At iVisa, our priority is ensuring our customers feel valued and supported, and we hope this resolution brings you some peace of mind.
  
  If theres anything more we can do to assist you, please dont hesitate to reach out to me directly. Im here to help.
  
  Wishing you and your family strength and comfort during this time.
  
  Warm regards,
  *******
  iVisa Specialized Support Team

• Review fromGilbert V.

  Date: 03/08/2024

  1 star
  I ask them before starting if they could get a **** for my brother in law and family so that they could come from ******** on Oct 2024 for my older sons wedding , they told me they could , I paid them $1032 for the 3 of them , and they got an interview appointment for Dec 2025 , if they would have told me that I would have not given them any money, I could do the same by paying the ********* embassy $185 pp If you go with them make them give you everything in writing before dishing any money

• Review fromSam O

  Date: 01/11/2024

  1 star
  I found Ivisa to be very frustrating and they never helped me resolve their requests! We submitted multiple copies of the requested documents - only to have Ivisa send us notification that the documents were unacceptable. Ivisa knew our time table for our trip and we suspect that Ivisa delayed our visas so they could ask for more money to rush our order. They do not respond to their chat room in timely way. Since I have asked for a refund; Ivisa has not responded at all. I tried to go to the Ivisa web address page; but all that was there was . . . 'Unexpected error 403"!!!I wrote in their chat section that I wanted my refund and gave them my account number. Of course, I have not had any response from them. They have no phone number to talk with a live person and I can understand why . . . there website is too complicated or their employees are incompetent.I cannot recommend this company as I have found that they are not consumer friendly!!

• Review fromAdrian B

  Date: 12/07/2023

  5 stars
  I purchased an Indian eVisa and the service was very fast. Thank you

• Review fromRENEE E

  Date: 12/05/2023

  1 star
  I was told by the Cruise Ship to get a needed **** thru this group of Ivisa.I was charged $20 for the **** and $90 for an annual membership that I never selected nor did I see on their site. It just appeared on the invoice AFTER I input my CC. What a rip off. I have been trying to email the company (since there is no phone number provided on their invoice or site) and tell them I never saw nor selected this and they are arguing that I saved $3 on the ****. So far I have had different people write me back with the same scripted email. Why would I spend $90 to save $3...makes no sense. Just a rip off. I have also shared this with the cruise ship. They are obviously abroad. I don't understand how they can get away with ripping off American Citizens! Shame on you!!!! DO NOT DO BUSINESS WITH THESE PEOPLE.

  iVisa

  Date: 12/11/2023

  Hello *****,

   

  Thanks for your review. We do not send any payments automatically; these are initiated by our customers.The subscription amount waives the processing fee. In this case, the amount of the subscription you paid is less than the processing fee amount. We are providing additional information to your personal email so that we can improve the situation.