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Business Profile

Medical Technology

NeuroMD Medical Technologies LLC.

Reviews

Customer Review Ratings

4.96/5 stars

Average of 467 Customer Reviews

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Review Details

  • Review fromDonna Maria B

    Date: 12/02/2022

    5 stars
    ****** just helped me with a question and was very helpful. Actually, everyone has been super helpful at NeuroMD. Most importantly, however, is that the NeuroMD has REALLY helped my back. I know there are a million items for sale to assist with lower back issues but this one has the science to back it up. I strongly recommend for anyone who is suffering.

    NeuroMD Medical Technologies LLC.

    Date: 12/05/2022

    Your words lifted our spirits today. It means so much to us when our customers appreciate the hard work that goes into making each day a memorable one. All the best to your recovery!
  • Review fromluciana c

    Date: 11/30/2022

    5 stars
    *** was so very helpful and quick to respond.. I am grateful for his kindness in my request. 5 stars from me! Thank you ***! Cant wait to try the product!

    NeuroMD Medical Technologies LLC.

    Date: 12/02/2022

    We want you to know how much we appreciate your review. Ill make sure to share your feedback with him. He'll be thrilled to know that his hard work has paid off. Cheers!
  • Review fromJulie M

    Date: 11/28/2022

    5 stars
    John was prompt and helpful. It's the true definition of excellent customer service.

    NeuroMD Medical Technologies LLC.

    Date: 11/29/2022

    It fills us with pride to know that our service is valued by customers like you. We strive to be the best we can be every day. All the best!
  • Review fromKerry W

    Date: 11/25/2022

    5 stars
    Angela assisted immediately and addressed all areas of concern. Very satisfied.

    NeuroMD Medical Technologies LLC.

    Date: 11/28/2022

    Were so grateful that you took the time to share your feedback with us. Its our pleasure to serve customers like you. Have a wonderful day!
  • Review fromSuzan C

    Date: 11/23/2022

    5 stars
    **** was extremely helpful in helping me resolve the problem I was having with my device. It took a couple of days to identify what was wrong and he was very responsive.

    NeuroMD Medical Technologies LLC.

    Date: 11/25/2022

    Just wanted to let you know how much your review means to us. We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it. Thanks!
  • Review fromCarol A

    Date: 11/23/2022

    5 stars
    **** was very helpful with getting back so soon and solved my issue I did not expect a response so quickly very grateful for his help.*****

    NeuroMD Medical Technologies LLC.

    Date: 11/25/2022

    Its always amazing to hear that weve been successful in our goal of providing you with the best possible experience. Thank you for giving us the chance to serve you.
  • Review fromRoger M

    Date: 11/22/2022

    5 stars
    Always thankful to see there are still companies that make customer service a priority. ****** was exceptional and quickly solved my issue. Thanks again to her and the team.

    NeuroMD Medical Technologies LLC.

    Date: 11/23/2022

    We're so happy to hear that our team provided you with excellent service. We'll make sure that they receive your feedback. It'll sure make their day! Thanks.
  • Review fromJames P

    Date: 11/16/2022

    5 stars
    John was very helpful in updating my subscription and changing my phone numbers

    NeuroMD Medical Technologies LLC.

    Date: 11/17/2022

    It's so good to hear that we were able to serve you well. Cheers!
  • Review fromFrederica C

    Date: 11/14/2022

    5 stars
    Sorry, In the process of writing my review a few minutes ago, I accidentally either deleted it or sent it unfinished. Here it is again.I sent a request for assistance because I could not get my device to turn on. I also sent a couple other questions. I received an almost immediate response from ****** who took me through the operational process. . ..and answered my other questions as well. I felt through her kind and thoughtful words that she really cared . Thank you, Angela, I am using the device regularly now, and am very pleased. **********************

    NeuroMD Medical Technologies LLC.

    Date: 11/15/2022

    Were grateful that you took the time to leave us a review. Thanks a lot and all the best to your recovery!
  • Review fromKathy K

    Date: 11/14/2022

    5 stars
    Rex was really helpful in addressing some of the concerns I had about their device. Unfortunately, since I have a metal implant, the device is not recommended for me. But it was helpful to have someone actually reach out and let me know that, rather than just pushing to make a sake. Kudos to NeuroMD and Rex for their integrity.

    NeuroMD Medical Technologies LLC.

    Date: 11/15/2022

    Thank you for your feedback. Were so happy that we could give you a 5-star experience.

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