Reviews
Customer Review Ratings
Average of 468 Customer Reviews
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Review fromMary R
Date: 09/25/2025
5 stars**************** took care of my problem promptly. **** was extremely helpful and courteous.Review fromFelicia S
Date: 09/25/2025
5 stars**** got back to me right away and helped me resolve my issue! I appreciate feeling heard and supported.Review fromJavier R
Date: 09/23/2025
5 stars**************** is quick to answer questions and help to resolve any concerns. I was so pleased with ***** solution and upgraded my NeuroMD to a multiple-device unit to cover more body areas to help with my pain. Thank you Team NeuroMD!
NeuroMD Medical Technologies LLC.
Date: 09/25/2025
Thats wonderful to hear! So glad **** and our team could help, and its great you upgraded to a multiple-device unit for even more relief. ??Review fromAllison m
Date: 09/23/2025
5 starsI needed to make a quick change on my order and **** was extremely helpful and processed my request immediately!NeuroMD Medical Technologies LLC.
Date: 09/25/2025
Thrilled to know **** could take care of that so quickly for you! ?? Were always here to help with any order adjustments or questions. :)Review fromtamara a
Date: 09/22/2025
5 starsI had recently purchased the device for my father. But unfortunately,, sadly, and unexpectantly my father passed away before he had the opportunity to use the device. **** was fantastic in being so understanding in my terrible situation, allowing me to return the device for a full refund. Thank you **** and NeuroMD.NeuroMD Medical Technologies LLC.
Date: 09/23/2025
Were deeply sorry for your loss and send our heartfelt condolences. ?? Were glad **** was able to support you with care and understanding during such a difficult time.Review fromAnne C
Date: 09/16/2025
5 starsI accidentally ordered the wrong replacement pads but **** was so quick to help me out. **************** was outstanding.NeuroMD Medical Technologies LLC.
Date: 09/17/2025
We're thrilled **** was able to get that sorted quickly for you! ?? Thank you for sharing your experience and for being part of the NeuroMD family.Review fromMichael A
Date: 09/15/2025
5 stars**** got back to me very quickly by email was very precise in the directions they work the first time.NeuroMD Medical Technologies LLC.
Date: 09/17/2025
Happy to hear ***** guidance helped right away! ?? Were glad youre up and running smoothly with your device.Review fromIrene K
Date: 09/09/2025
5 starsVery convenient device with no wires! Had an issue with getting device to work (my fault). Customer support was quick and effective!NeuroMD Medical Technologies LLC.
Date: 09/11/2025
So glad youre enjoying the convenience of the device! Happy to hear our support team was able to quickly get you back on track. ??Review fromKarmen B
Date: 09/08/2025
5 starsFantastic customer service, I had the pleasure of working with John and as soon as I told him my unit wouldn’t charge he was happy to help me. He sent out a new unit to rectify the situation. This is a gold standard in my book. So happy to have this kind of customer serviceNeuroMD Medical Technologies LLC.
Date: 09/11/2025
Thrilled to hear **** was able to take care of you so quickly! Thank you for sharing your experience! Were glad youre back up and running. ??Review fromGayle S
Date: 08/28/2025
5 stars**** in customer service was so kind to quickly cancel an order when I had accidentally duplicated the order. He saved me the headache of returns! Thank you so much!NeuroMD Medical Technologies LLC.
Date: 09/04/2025
So glad **** was able to help you out so quickly and save you the hassle! Thanks for sharing your experience, and were always here if you need us again. ??
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