Reviews
Customer Review Ratings
Average of 468 Customer Reviews
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Review fromJose D
Date: 10/17/2022
5 starsI forgot to input some info when I ordered a device for my son, I called customer service and Rex helped me to fix the issue right away.Thank you!.
NeuroMD Medical Technologies LLC.
Date: 10/19/2022
Thanks so much for sharing your feedback about our service. Were glad to hear that Rex's performance exceeded your expectations, and well make sure that he receives the recognition he deserves. Thanks again!Review fromLeigh P
Date: 10/13/2022
5 starsMy device stopped working after only using it for a couple of weeks. I reached out to customer service and first spoke with Angela. She asked me some questions about charging and other issues. I emailed back my answers and John then responded. He was very helpful and said a new device will be sent to me asap. That was yesterday and I got an email that the package is on the way. Very good customer service.NeuroMD Medical Technologies LLC.
Date: 10/14/2022
A feedback like yours is valuable to us. It helps us continue to improve and provide the best possible service to customers like you. We'll recognize Angela's efforts as well with the team. Thank you, and have a great day!Review fromNadine B
Date: 10/12/2022
5 starsI had to contact customer service and they were friendly and helpful. I finally got my device and I cant wait to start using it!NeuroMD Medical Technologies LLC.
Date: 10/14/2022
We're elated to hear that you were pleased with the support that you received from our team. Thanks for your feedback. Cheers!Review fromBetty C
Date: 10/10/2022
5 starsI have used NeuroMD for about 2 years. I mainly use it on my low back where I have 8 discs that are collapsed. I highly recommend this device. It has helped me tremendously, along with specific exercises given by physical therapy. My pain is severe and chronic. It especially helps the morning back pain upon awakening. Unfortunately I just had a pacemaker implanted and I no longer can use NeuroMDNeuroMD Medical Technologies LLC.
Date: 10/11/2022
Your comments have been shared with our entire team. Your positivity is an inspiration. All the best to you!Review fromKat R
Date: 10/09/2022
5 starsI ordered a wrong part (lost my charger!) and Rex promptly got the right one sent to me so that I could continue to use my device and feel better. Excellent service and product!I only wish it were more clear that there is an older and newer model with different parts. I ordered in May this year and apparently received an older model.NeuroMD Medical Technologies LLC.
Date: 10/10/2022
Your feedback has been shared with our entire team. When we hear from happy customers like you, we spread the positivity around! All the best to your recovery.Review fromGina W
Date: 10/06/2022
5 starsWell, first of all, I love the device because it really helps with chronic spine and sciatica issues.I was using it for a few months and after changing to a new pad, I was having issues and *** was my magic reset button! Thank you!NeuroMD Medical Technologies LLC.
Date: 10/07/2022
We built the device to provide the best possible relief with customers like you in mind. We cant thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. Cheers!Review fromBrad M
Date: 10/04/2022
5 starsRex and team have been outstanding in assisting me with an order that I had a question about. They answered my question and provided more support than I expected. Honestly, I would recommend their products and services even more now that I have had such a positive experience with them.Thank you again Rex and the NeuroMD Team!NeuroMD Medical Technologies LLC.
Date: 10/05/2022
Youve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. Were grateful that we had the opportunity to serve you.Review fromSeibo S
Date: 10/03/2022
5 starsI worked with John over a small issue of losing my remote control. He offered great customer support and taught me how to use the device without the remote. Luckily for me, I found the remote this morning but still very much appreciate the service he gave me.The unit itself has been really great. I am currently finishing week 3 and my back has been feeling much better than before. At first, I thought it felt exactly like my TENS machine but it must be doing something different because my back has been getting stronger and stronger. It has been months since I've carried my 7 year old daughter and I was able to do do it yesterday. I'm still pretty amazed that my back is feeling fine today.Great job to the NeuroMD team, I am very happy with my purchase.NeuroMD Medical Technologies LLC.
Date: 10/04/2022
Thank you for being our customer and leaving us a wonderful ****** review. It means a lot to us.
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