Reviews
Customer Review Ratings
Average of 463 Customer Reviews
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Review fromChristy N
Date: 07/17/2023
5 stars*Excellent* customer service. Quick, responsive, and pleasant. Couldn't have asked for more. Thank ****************.
NeuroMD Medical Technologies LLC.
Date: 07/20/2023
Your feedback is an inspiration to us all. Cheers!Review fromBridgette B
Date: 07/17/2023
5 stars*** was able to correct my address before my order shipped. Very appreciative of that!NeuroMD Medical Technologies LLC.
Date: 07/20/2023
So happy to have helped you with your concern in an efficient manner. Thanks and have a good one!Review fromRick G
Date: 07/17/2023
5 starsLove the device but hadn't used it in awhile.*** was able to help me to quickly get it going again.NeuroMD Medical Technologies LLC.
Date: 07/20/2023
Thank you so much for trying. We'll always be here to assist you.Review fromLindy S F
Date: 07/12/2023
5 starsI am very impressed with the service received by this company.I used the device this morning for the first time. I appreciate your patience with me.NeuroMD Medical Technologies LLC.
Date: 07/14/2023
We're happy that our quality of service mattered to you. All the best!Review fromLinda N
Date: 07/11/2023
5 starsExcellent customer service! **** was quick to take care of my request and did so professionally. Thank you **** and have a fabulous day!!NeuroMD Medical Technologies LLC.
Date: 07/12/2023
Thanks for recognizing the efforts **** put in to assist you on your concerns. All the best to your recovery!Review fromCraig L
Date: 07/08/2023
5 starsCustomer Service b Rex was excellent! I have an overload of electrodes and needed to slow down the auto deliveries. It was not a hassle like most companies, very helpful. I am still continuing to use the device as I believe it is helping me.NeuroMD Medical Technologies LLC.
Date: 07/10/2023
We're so privileged to have you supporting our cause. All the best to your recovery!Review fromLisa-marie G
Date: 07/07/2023
5 starsSo far I am very impressed with NeuroMD and their customer service!! **** responded to my question via email almost instantaneously and the shipment arrived 3 days early! Can't wait to see positive results!!NeuroMD Medical Technologies LLC.
Date: 07/10/2023
We're equally excited for you as you try out our device. We'll be here for you if ever you'll need any assistance.Review fromAmanda S
Date: 06/30/2023
5 starsEXCELLENT SERVICE IN ALL RESPECTS! I just received the device and had two questions. **** emailed me back in less than a day with incredibly complete and clear answers and also very kind and supportive words. It blew me away, and I feel grateful to have come across this company! Thank ****************!!!NeuroMD Medical Technologies LLC.
Date: 07/06/2023
Thank you for your feedback. We work hard in improving our brand of support whenever we can. Cheers!Review fromPaul H
Date: 06/29/2023
5 starsI had some follow up questions on Neuro MD. I had been using it for about 5 days and was feeling some relief. I reached via a contact form and John responded almost immediately. John was very helpful, answering all of my questions with no spin. Something we don't see these days. Thanks John. Best, PaulNeuroMD Medical Technologies LLC.
Date: 07/06/2023
It's so good to hear that ****'s quality of support stood out for you. Here's to you getting continuous relief from the device. All the best!
Review fromLaura S
Date: 06/29/2023
5 starsJohn got back to me right away and took care of my concern. I do think though that changing the delivery date should not require an email. Simply changing it in account settings should suffice.NeuroMD Medical Technologies LLC.
Date: 07/06/2023
Thank you for your feedback. We do listen to suggestions and will check this option out. Have a good one!
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