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Business Profile

Business Development

Explodely LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Business Development.

Complaints

Customer Complaints Summary

  • 38 total complaints in the last 3 years.
  • 38 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/02/2025

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The refund company contiounuesly telling me the system is down to call back later. Always hangs up on me. They said they refunded the initial ***** but I never seen it. It's a self learning tools to learn affiliate marketing. They supplied the videos after extreme drastics. That's the good part. I am now getting hacked. My ****** twice. 1 purchase was a gun,bother a laptop. I have the screenshot. Spams are non stop from similar companies. They are Hackers I think.

    Business Response

    Date: 06/04/2025

    Hi *****,


    There were three purchases made under your email. The first was for $17, purchased on May 25 and refunded on May 29. The other two purchases, both made on May 26, have also now been refunded.


    Thank you.

  • Initial Complaint

    Date:05/22/2025

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I want my money back. They are refusing to do so. This is a scam and are just taking people's money.

    Business Response

    Date: 05/23/2025

    Dear ***** and BBB Team,

    We would like to clarify that both purchases made by the buyeramounting to $297 and $67were fully refunded on May 22, 2025.

    Please note that it typically takes 35 business days for the refunded amounts to be credited back to the buyers account. This timeframe aligns with standard industry processing times.

    We hope this information is helpful. Thank you for your attention.

  • Initial Complaint

    Date:05/01/2025

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company supposedly goes by the name Atlantis. They don't exist on the internet. The are selling a fake program called click and cash. Again it doesn't exist. They scammed me out of $20.00 and I can't get directly in contact with them because the are selling through another scam company called Explodely. I just want my money refunded. I do not want to use this program in anyway. I've informed them of that and they still won't refund my money. In the original video they promised a refund. Now they want unrealistic demands for a refund process. Can you please help me get my money back.

    Business Response

    Date: 05/02/2025

    The purchase with the order ID (for $20) you mentioned has already been refunded on May 2, 2025. Please note that it may take ***************************************************** your account. Thank you

  • Initial Complaint

    Date:04/09/2025

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I invested in an algorithm cash producing mechanism; however, these people are crooks, and deceptive, and are liars. The presentation it was stated that the program was not hackable, yet once purchased. in order to get more money, they told of persons being hacked. They had earlier stated that it was not possible. My case was closed with not remedy for returning my money, I am not giving these people anything, and I don't conduct business with liars

    Business Response

    Date: 04/10/2025

    The transaction with Order ID ********* for the disputed amount has been refunded.

    Thank you

    Customer Answer

    Date: 04/10/2025

    Several messages sent, and finally received notice they refunded my investment

    Customer Answer

    Date: 04/10/2025

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Date Sent: 4/10/2025 11:00:11 AM
    Several messages sent, and finally received notice they refunded my investment

    Sincerely,

    Udanza P ****

  • Initial Complaint

    Date:03/07/2025

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The video I watched did not say anything about this bring an online business whatsoever. It was completely misrepresented as you could see if you too watched the video. It's a scam. I fell for it, but they will not refund my money unless I can prove their do call system doesn't work. I didnt purchase anything to run a business. I have 4 jobs already. There are recurring payments I tried to cancel. Again they wouldn't let me unless I could prove thei system didnt work. I cancelled my card. I asked again get a refund for moral reasons. What they are doing is so wrong.

    Business Response

    Date: 03/08/2025

    Hi team,

    We have reviewed the complaint from the customer, ***** ******* (Email: *********************** regarding her purchases.

    We have processed the refunds for both the purchases totalling to $138, and the amount should be credited to the original payment source within 5 to 7 working days (excluding weekends and public holidays).

    Thank you

    Best Regards,
    Explodely Support

    Customer Answer

    Date: 03/10/2025

    I have not received the refund yet. I will let you know when or if I do. Thank uou..

    Customer Answer

    Date: 03/11/2025

    I received my refund. Thank you for your help. 

    Customer Answer

    Date: 03/11/2025

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, Date Sent: 3/11/2025 12:07:34 PM
    I received my refund. Thank you for your help. 

    Sincerely,

    ***** *******

  • Initial Complaint

    Date:02/13/2025

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I made a basic purchase for $3.60 or a few more Pennies.More expensive fea*ures were offered, bu* I indica*ed wi*h no check on *hese ex*ras.They billed me for *hem anyway a* $57, $67 and $87 I called cus*omer service and *he woman was rude no* le**ing me ask my ques*ion. In *he end she hung up on me. She kep* *elling me *o respond *o *he email. I *old her *ha* I had done so wi*h no ac*ion. She jus* in*errup*ed me saying *o s*op *alking. She kep* referring me *o *he email.I don * know if *hey are processing *he refunds. Sadly, *hese unau*horized charged cause a very impor*an* paymen* *o be re*urned. I do no* recommend *his company *o anyone!Dr. ***** ********

    Business Response

    Date: 02/14/2025

    We have reviewed the complaint from the customer, ***** ******** (Email: ********************* regarding the three additional charges of $57, $67, and $87.

    We have processed the refunds for these charges, and the amount should be credited to the original payment source within 5 to 7 working days (excluding weekends and public holidays).

    Additionally, if the customer needs any assistance with the $3.80 purchase, she can reach out to our support team at ********************************* and our team will be happy to assist her.

    Thank you

  • Initial Complaint

    Date:02/11/2025

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I called these people after telling them to cancel and the responses are what I got. I never got the product and as you can see $***** for a product selling for ***** but charging *****

    Business Response

    Date: 02/13/2025


    We have reviewed the complaint from the customer, ****** ***** (Email: ****************** regarding the $76.00 charge. 

    After thoroughly checking our records, we have not received any transactions for this amount from the customer.

    However, we do see a $17 purchase, and the access details for the same were sent to the customer's email. If they have not received them, they can reach out to our support team at ********************************* and our team will be happy to assist.

    Additionally, we request the customer to provide a screenshot of the $76 charge they claim was made, as this will help us review the matter and work toward a resolution.


    Support Team 
    Explodely

Explodely LLC is NOT a BBB Accredited Business.

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