Business Development
Explodely LLCThis business is NOT BBB Accredited.
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Complaints
Customer Complaints Summary
- 47 total complaints in the last 3 years.
- 47 complaints closed in the last 12 months.
If you've experienced an issue
Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:11/21/2025
Type:Product IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Kept upselling to make system work, not accessible 7am to 7 pm as stated, will not respond to email or call attempts.Business Response
Date: 11/24/2025
Hey ****,
We have gone ahead and refunded your purchases.
Here are the details of the same:1. Order ID: *********
Product Purchased: Cell Phone Profits Membership
Price: $37.002. Order ID: **********
Product Purchased: Cell Phone Profits Done For You Upgrade
Price: $97.003. Order ID: *********
Product Purchased: Cell Phone Profits Instant Income
Price: $67.004. Order ID: **********
Product Purchased: Cell Phone Profits Automation Upgrade
Price: $97.00It normally takes 3-5 working days for the refund to reflect in your account.
I hope this helps!
Regards,
Explodely SupportInitial Complaint
Date:11/19/2025
Type:Billing IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I have lost my savings, and cannot pay my bills as I was curious about Explodly, after they reached out to me via text messaging and after watching numerous videos on making money for a rainy day or doubling my savings, I have wound up losing everything and when attempting to obtain a FULL REFUND, NOTHING has transpired, and the operators hung up on me. I have spent nearly $3,000 and have received nothing!As I am on a fixed income, I have zero dollars and cant afford to pay any of my bills, as my bank account is at $0. I live alone and have a car, credit card, rent et al and do NOT have ANY MEANS to pay them! I need help so bad, as a senior citizen and am so ashamed! I will have to seek a food pantry, for the first time as an adult, and will be evicted from my residence. THEY NEED TO BE ARRESTED IF THEY DONT RETURN THE MONIES!***** ******Business Response
Date: 11/20/2025
Hey there,
It appears that youve shared a placeholder email ****************************** and were unable to locate any purchases under that address.
Could you please share the exact Order IDs for which you need a refund?
Once we have the correct Order IDs, well be happy to process the refunds for you.
Regards,
Explodely SupportInitial Complaint
Date:11/16/2025
Type:Product IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
EXPLODELY IS A TOTTAL RIPOFF: i have purchased multiple prouducts on various dates for different amounts, anywhere from $17.00 to $98.00 and i have never received any of the products as soon as rhey get the payment you get nothing.....do not fall for this!!!! i have been hung up on by customer service agents and laughed at by them when i demanded my refund even though all products have open refund policys no questions asked right,,,, no way you get nothing!Do not purchase anything on expolodely EVER!!Business Response
Date: 11/19/2025
Hey ****,
Please note that we offer refunds only within 60 days of purchase.
However, weve reviewed your account, and there was one purchase from June that was out of the refund period but weve gone ahead and processed the refund for that order (Order ID: **********.
It normally takes 3-5 working days for the refund to reflect in your account.I hope this helps!
Regards,
Explodely SupportInitial Complaint
Date:11/11/2025
Type:Product IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I purchased the ** bot ANZ-305 for *****. They continued to take money off my cashapp through the night twice for 6.87. I contacted customer service for chashapp and for explodly as well. They are both supposed to be working on my refund, but cashapp can't officially file a report because the payment is still pending.Business Response
Date: 11/14/2025
Hi there,
All purchases you have with Explodely have been refunded from our end.Thank you
Initial Complaint
Date:11/11/2025
Type:Product IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Its simple I am a63year old disabled veteran that is raising her grandson and have fallen on hard times. Out of desperation I must have signed up but dont remember or know why. All I do know is that I can not pay my house payment because of the amount you have taken from me with out any way for me to get it back. I really fell like I was taken advantage of of and would really need a refund if all money. PleaseBusiness Response
Date: 11/13/2025
Hey ******,
We have gone ahead and refunded your purchases.
Here are the details of the same:
1. Order ID: **********
Product Purchased: CONTRACT 365
Price: $39.942. Order ID: *********
Product Purchased: Robot AT8XM
Price: $6.803. Order ID: **********
Product Purchased: Automatic Setup
Price: $97.004, Order ID: *********
Product Purchased: Protected Account
Price: $97.00
It normally takes 3-5 working days for the refund to reflect in your account.
I hope this helps!
Regards,
Explodely SupportInitial Complaint
Date:11/04/2025
Type:Order IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
This company took ****** dollars out of my account for a product that was only ***** dollars. I want my money back as I never received the product. This business likes to steal money when you buy one product and they charge your account way more then what you ordered. Please help?Business Response
Date: 11/07/2025
Hey ******,
We have gone ahead and refunded all your purchase.
Here are the details of the same:
1. Order ID: *********
Price: $34.542. Order ID: **********
Price: $129.993. Order ID: **********
Price: $129.99
4. Order ID: *********
Price: $129.995. Order ID: *********
Price: $99.99
6. Order ID: **********
Price: $69.99
It normally takes 3-5 working days for the refund to reflect in your account.
I hope this helps!
Regards,
Explodely SupportInitial Complaint
Date:11/03/2025
Type:Sales and Advertising IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I was unsure of this would be something I could do online, so I made sure the web site had a money back guarantee. I have went to customer service at least 8 times then they closed the ticket on me.Business Response
Date: 11/03/2025
Hey ****,
We have gone ahead and refunded your purchases.Here are the details of the same:
1. Order ID: *********
Product Purchased: Auto Money Matrix - CN
Price: $36.952. Order ID: *********
Product Purchased: Auto Money Matrix Fast Cash Code - CN
Price: $147.00It normally takes 3-5 working days for the refund to reflect in your account.
I hope this helps!
Regards,
Explodely SupportInitial Complaint
Date:10/25/2025
Type:Product IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Explodely, ***** Bot and Elon Bot all 100% SCAM, Run away, If you send them your money, it is gone, They will never honor the refund Money back guarantee. They will never return you calls or money. 100% SCAM,SCAM, SCAMBusiness Response
Date: 10/27/2025
Hey ****,
We have gone ahead and refunded your purchases. Here are the details of the same:
1. Order ID: ********* ?
Product Purchased: ***** METHOD
Price: $39.94
2. Order ID: ********* ?
Product Purchased: ***** METHOD - Upgrade 1
Price: $97.00
It normally takes 3-5 working days for the refund to reflect in your account.
I hope this helps!
Regards,?
Explodely SupportInitial Complaint
Date:10/25/2025
Type:Sales and Advertising IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
When I try and purchase it says that my bank is declining the transaction my bank is not declining the transactionBusiness Response
Date: 10/27/2025
Hey there,
We are unable to locate any successful transactions under your email: ****************************************
Please let us know the Order ID of the purchase or any alternate email you might have used to order so we can assist you further.
Thanks,
Explodely SupportInitial Complaint
Date:10/19/2025
Type:Product IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I paid for several things from IncomeX and discovered from investigation it was a scam. I have been writing and trying to get all monies that I paid out back. The seller keeps telling me that I'm missing a golden opportunity. I just want my money back. $67, 147x4 and $47. Explodely is a dishonest company, as well as Income X. I have also gone to my credit card. I have reported this to ic3.Business Response
Date: 10/20/2025
Hey *****,
Your purchase from Income Team X was already refunded on October 15, 2025.
Here are the details of the same:
Order ID: ********* ?
Product Purchased: Income **************** Program
Price: $37.00It normally takes 3-5 working days for the refund to reflect in your account.
I hope this helps!
Regards,?
Explodely Support
Explodely LLC is NOT a BBB Accredited Business.
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