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Business Profile

Online Retailer

Maxwarehouse.com

Reviews

Customer Review Ratings

4.6/5 stars

Average of 328 Customer Reviews

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Review Details

  • Review fromNathan K

    Date: 06/27/2023

    5 stars
    Excellent customer service. Very responsive to delivery issue with shipper. 100% satisfied with both the order and MAX Warehouse stepping up to make things right eventhough it wasn't their fault.
  • Review fromTim R

    Date: 06/27/2023

    5 stars
    *************** Fast shipping and good communication throughout the transaction. Thanks again
  • Review fromLev P

    Date: 06/26/2023

    5 stars
    Great service 24 hours delivery. thank you so much and the item is cheaper than anywhere else
  • Review fromJohn M

    Date: 06/21/2023

    5 stars
    Max Warehouse nailed it again with a great item at a super low price. Depend upon *** to find what you need. I am a returning customer.
  • Review fromChuck H

    Date: 06/20/2023

    1 star
    Today I placed an order for Penofin Western Red Cedar Transparent Coating for a deck. Upon reviewing the final order confirmation I became suspicious that the confirmation was for Penofin Cedar Transparent Coating. I investigated and found the Cedar color will not match the rest of the deck so I called to change the order to the correct product. I was informed that it was too late for me to make a change since it had been more than the allowed 45 minutes. I asked to speak to a supervisor to see what could be done and they were all in a meeting and unavailable. I contacted my credit card company who advised I wait until the payment is applied to my card and then ask for it to be removed and to not accept the product when it is being delivered. Why in the world would something be so difficult to manage? No shipping number has been assigned so it is obvious that it is "just in process" and could be changed if they chose to. I'm not trying to cancel the order, just make sure what I receive can be used.I provided my phone number for the supervisor to call if they ever get out of their meetings. If I don't hear from them, I will take the steps advised by the credit card company.As an added frustration, when I first went to the site it asked for my email address for a 5% discount on my first order. That discount was not applied to my order either. Very frustrated.
  • Review fromNathan D

    Date: 06/18/2023

    5 stars
    Ordered pvc glue . Great selection of products.Good shipping Best price.
  • Review fromCowling C

    Date: 06/18/2023

    5 stars
    The website is easy to use and the products are exactly as pictured. The checkout is secure and fast. Shipping was free and easy. Everything arrived in perfect condition. I would use this website first over any others. Great reputable company.
  • Review fromJames V

    Date: 06/15/2023

    5 stars
    Price was very good for the Orbit fan spray hose nozzles I ordered. Shipping was fast and items were as ordered.
  • Review fromRichard G

    Date: 06/14/2023

    5 stars
    Quick Shipping, and great pricing. Yes will purchase again from them
  • Review fromRyan K

    Date: 06/12/2023

    5 stars
    great pricing and quick delivery, very happy with the service

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