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Business Profile

Online Retailer

Maxwarehouse.com
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.59

Average of 314 Customer Reviews

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Review Details

  • Nick P

    Date: 08/12/2025

    ******* who works at maxwarehouse.com Sent a phishing email to me, claiming that he was going to help me regarding a ******** account. He cannot be trusted. This is very troubling, since he is supposed to be a vp

  • Timothy N

    Date: 10/22/2024

    Hello,We're writing to let you know we processed your refund of $25.11 for your Order XXX-XXXXXXX-******* from MaxWarehouse.This refund is for the following item(s): Item: Cadet F Series 36" Electric Baseboard Heater (Model: 3F750W, Part: 09952), 2560/1925 BTU, 240/208 Volt, 750/563 Watt, White Quantity: 1 ASIN: B000LNWKK4 Reason for refund: Customer return Here's the breakdown of your refund for this item: Item Refund: $52.65 Item Tax Refund: $3.00 Item Promotion Deduction*: ($2.63) Restocking Fee Refund Deduction: ($27.91)$27.91 Restocking fee on a $52.65 item - is way beyond ridiculous!!!!!

  • Perry K

    Date: 02/06/2024

    I placed an order for some common 20 amp plug fuses and redeemed my "points" for the purchase. I received the order confirmation email and my PP account was charged for the remaining balance that the "points" didn't cover. Less than 8 hours later I receive an email stating:Max Warehouse Thank you for reaching out the Max Warehouse Team!Unfortunately, we need to cancel your order due to the fact that we are having a delay of this product from our supplier. At this point we do not have a date for the arrival of this product; therefore, we are not able to ship your order now. We are deeply sorry for this situation and apologize for any inconvenience this may cause.Thank you in advance for your understanding, we hope to serve you soon.Please feel free to contact us if you need further information or have any question, we will be more than happy to assist you.Best Regards,Max Warehouse.Customer Service.I went to their website and found the same item still listed as "In Stock". I don't know what the deal is but maybe they don't like redeeming "points" for the purchase.

  • Steve L

    Date: 12/15/2023

    The representative for the company lied about the description of the product that was returned, and only issued a partial 50% return. The product was returned, exactly in the same packaging that it came in, intact and bony damaged in any way shape or form.

  • Mark S

    Date: 11/29/2023

    Great price, and timely delivery! Will definitely come back in the future..

  • Michael R

    Date: 11/29/2023

    Fast shipping, quality product at a decent price. What's not to love?

  • Joel D

    Date: 11/28/2023

    Max Warehouse is among only a few online retailers that sell those hard-to-find items, but they are unequalled in their hard-to-find reasonable prices. The online ordering process is easy, and the customer service follow-up is unparalleled from order acknowledgement to item receipt. They communicated with me at every step of the way to ensure everything went smoothly. I highly recommend them, and will definitely order from them again.

  • jim F

    Date: 11/27/2023

    Idesign (Interdesign) item plastic bin 9 x 6.5 x 5 is shown to be discounted to $4.25 at check out verses $6.45 on website. In short false advertising - does not discount at check out. BEWARE!!!

  • Robert K

    Date: 11/27/2023

    You offer no option on shipping to ******. Had to send it to ** family member then **** to ******. You need to review your policy on this. Would have gladly paid extra to get it to ******.

  • Neil S

    Date: 11/25/2023

    Great to work with will use again very happy with order results.

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