Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Property Management

Sentry Management, Inc.

Headquarters

BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Sentry Management, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Sentry Management, Inc. has 46 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    3.34

    Average of 169 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Connie G

      Date: 05/20/2024

      ********************* is our CAM and she is fantastic! Hands down the best I have had the pleasure to work with in my 20 years of HOA volunteering! Sentry give her a raise!

      Sentry Management, Inc.

      Date: 05/30/2024

      Thank you for taking the time to share your experience. We love hearing our team members are appreciated by our homeowners, and we could not agree more!

    • Rita L

      Date: 05/17/2024

      I would give them a 0 if I could. Sending letters on a Friday night after the close if business is hateful.

      Sentry Management, Inc.

      Date: 05/24/2024

      Thank you for your review. Were truly sorry for the concerns you have expressed. Wed be more than willing to discuss your issues further. To do so, please respond to this email address, ******************************************** with your full name and address. We look forward to hearing from you.

    • Lorris W

      Date: 05/16/2024

      Sentry Mgt has been with our HOA since 2006 as have I. We have had nothing but great experiences wit them and their property managers. I highly recommend them!

      Sentry Management, Inc.

      Date: 05/23/2024

      Thank you so much for taking a moment to share your experience with Sentry Management serving your HOA. We appreciate knowing our teams are doing a great job and look forward to many more years serving you and your neighbors!

    • Susan F

      Date: 05/13/2024

      I've worked with Sentry Management as a member of our HOA BOD in the past, and as a resident presently. ***** is very professional, responsive, knowledgeable and sensitive to the needs of our community. I'm so glad she's on our team!

      Sentry Management, Inc.

      Date: 05/21/2024

      Thank you for taking the time to share your experience! We love hearing you appreciate team members as much as we do. It is our privilege to serve our communities and we look forward to continuing to earn those 5 stars!

    • Kelly W

      Date: 05/13/2024

      Words cannot express my confusion and disappointment in this company. Unprofessional to say the least. Totally screwed up our POA board in ********************** *******. Very unhappy with this company and how they conduct the business. DO NOT RECOMMEND

      Sentry Management, Inc.

      Date: 05/21/2024

      We are disheartened by your perception of Sentry Management, and are unable to gain an understanding of your experience without identifying information. We invite you to email ******************************************** with your name, address and contact information, so that a member of our Customer Experience team may reach out to you. We appreciate the opportunity to resolve any challenges.

    • James A

      Date: 05/13/2024

      Our HOA in *********, ******* has been using Sentry Management for over 20 years. I highly recommend Sentry Management as a they have provided us with a turn key solution to managing 216 units and our on-site maintenance man. Our Property Manger, *********************** has been an absolute pleasure to work with. She is an expert in her field and has been proactive as well as informative, and is huge part of why our board is able to operate efficiently and effectively.

      Sentry Management, Inc.

      Date: 05/22/2024

      We are so pleased that you took the time to leave this glowing review and 5 star rating. We appreciate knowing our team members are providing exceptional experiences. We are honored to serve our communities and look forward to another 20 years of nurturing your community!

    • Joel F

      Date: 05/12/2024

      Our HOA has contracted with Sentry Management Services for the past several years. The support from our LCAM has been outstanding and she works very well with our Board to serve the needs of our large community. The customer service desk however is not as responsive and items appear to get dropped internally within Sentry Services. Their new contract is also unrealistic to meet our community's needs and should be simplified and more flexible to meet the needs of individual HOAs and not a "one size fits all" contract, but that is more of a national corporate level issue and not the fault of local Sentry Management offices.

      Sentry Management, Inc.

      Date: 05/21/2024

      We appreciate the feedback and are pleased to hear that your CAM has been providing exceptional service. We would like to gain a better understanding of the challenges you are encountering, with the goal of resolving. We invite you to email ******************************************** with your name, address and good contact information, so that a member of the Customer Experience team may reach out.

    • William R

      Date: 05/09/2024

      We receive excellent service from our Community Manager. I was surprised at my first board meeting to hear she did not live in our community. She gives such detailed care for our needs and acts as if this was her home as well. Sentry has great resources, but their service is only as good as the manager assigned to the community.

      Sentry Management, Inc.

      Date: 05/17/2024

      We appreciate the feedback and love to hear we are exceeding expectations! At Sentry, our purpose is to nurture communities we are all proud to call home.

    • Dennis D

      Date: 05/09/2024

      Great management company. Fast response to met my needs and calls back with response

      Sentry Management, Inc.

      Date: 05/17/2024

      Thank you for sharing your experience. We appreciate hearing our teams are providing exceptional service!

    • Sam M

      Date: 05/08/2024

      I have been an owner in the ******* condos for 16 years. Most of my experience with Sentry Management is with our President of our condo association at **********. ***************** has been a great help to me in so many ways. His wealth of information is always useful in steering me in the right direction. Whenever I have had questions, *** is never too busy to help me. Everyone loves the job Sentry Management, and *** are doing to make our community a wonderful place to own property. Keep up the fine job.

      Sentry Management, Inc.

      Date: 05/16/2024

      We appreciate you taking the time to share your feedback. We love hearing that our homeowners are experiencing exceptional service. We appreciate the opportunity to nurture communities we are all be proud to call home.

    Sentry Management, Inc. is BBB Accredited.

    BBB accredited business seal

    This business has committed to upholding the BBB Standards for Trust.

    More InformationWhy choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.